Endorsal John Napolitano
Innovative Dental Professionals
Michael Chan
Tehachapi Winery
"Excellent service and the agent John is very professional and knowledgeable."
4 years ago
Freddy Varela
"John was extremely helpful and diligent in his response to our check writing issue. His knowledge of the problem and the solution was precisely what we needed in order to write checks from the virtual printer."
4 years ago
Connie
Phoenix Contracting
"WOW! This was the very best support we have ever encountered. The help was VERY much appreciated! John went way above and beyond! There is no way we can express how much trouble we were having, how much time we had already spent trying to fix it ourselves, and John was able to troubleshoot everything for us quite easily. John really knows his job & is very p..." Read more
4 years ago
Steve Peterson
"The support agent (I did not write his name down) was patient, competent, easily understood, and conversant with the program. We set up the software, created 3 bank accounts, added signature and logo files, and tested the paper checks. Everything worked as expected. Thank you for everything!"
4 years ago
Nikita Basdeo
Ganot Capital
"CHAX support is excellent, fast and reliable. Very knowledgeable and friendly agents that provides a quick solution to the issue."
4 years ago
Jerry Curiel
La Morenita Market
"John is super awesome, knowledge, and best of all, patient."
4 years ago
Carina
Transcendia
"Very accomodating and very patient"
4 years ago
Steven
Integrity
"John was great through the entire setup process and was extremely pleasant to deal with. Thank you John!"
4 years ago
Natalei Houchens
Mail Louisville, Inc.
"I previously worked in software support so I can be pretty critical of a support session! John was EXCELLENT! He responded VERY quickly, was very clear with directions and was both cheerful and professional. He's a keeper! Thanks to John Cinco on the CHAX9 team! Natalie Houchens"
4 years ago
scott
abi
"John was amazing Cinco was amazing he deserves cinco starts out of cinco stars ( 5 stars) polite, professional and most importantly his methods were effective. Thank you John!"
4 years ago
seoyeon
jcmp & Associates
"He was absolutely wonderful explaining step by step."
4 years ago
Anita Fekany
IQ Auto Buyers
"John was so patient with me. I was on a new computer with new software and didn't quite know all the new features. John was very helpful in telling me what to do to install the new system. I do know one thing - I could not have done it without his help. I can not say enough about the service he extended to me at this critical time. If Anita"
4 years ago
LouAnn Harrell
Peoples Water Service
"It was refreshing to speak with John who was very knowledgeable and fixed our issue very quickly."
4 years ago
Patricia Dillman
Clark Management
"John was just what you hope for when making a call for customer support. He was curtius, friendly, and super helpful. Thank you so much for your help."
4 years ago
Russell Florence
Truly Title
"Very helpful. Thank you!"
4 years ago
Juan
Wilivia Enterprises
"Great work. The technician was patient and insightful and assisted me with a non-standard installation. He helped me debug my installation and use of the software on a Windows partition on a Mac system. Well done."
4 years ago
yolanda
gapardis
"Amazing support from John! Seriously helped so much, answered all my questions, and guided me step by step through the process."
4 years ago
Matt Moorehead
Matt Moorehead, CPA, PLLC
"John was very thorough and fully resolved my issue."
4 years ago
Len Pitzalis
PayCardPros
"John is an awesome support agent! Very helpful, answered all my questions, and I am very impressed with his knowledge of MultiChax."
4 years ago
Kirk May
KLM Landholdings
"First person to help in a long time! I am happy we found Chax."
4 years ago
Tracey Lu
B&D SEAFOODS INC.
"It was a wonderful time working with John. His technical is perfect. I am confident with using Multichax software now. With his enthusiastic support and this useful software, I will recommend my friends try and use it. Thank you."
4 years ago
Eduardo Jorge
Parkstreet Imports
"I can’t explain how helpful John was. This has truly been one of the best customer service experience I have ever had. This was an urgent matter and John was there to guide me through the way. VERY helpful and remote on my pc to not only guide me but helped me. John is very professional and if it weren’t for him I wouldn’t of bought my multichax upgrade."
4 years ago
Benjamin Rogatinsky
Rogatinsky Advisory Services LLC
"I forgot his name, but he was excellent!"
4 years ago
Cher Bell
Celtic Bookkeeping and Tax Service, LLC
"Amazing experience as always with calling this company. Everyone is so very helpful and will walk through with me what needs to be done. The customer service with this company is beyond reproach and always available to assist with any situation."
4 years ago
"John Cinco is absolutely the best tech on the planet. The software I purchased is not the easiest to navigate and I am not an idiot! That said there is no way I could have guest how to use the grid in any way with out John. He Webexed in and moved around like lightening and did the deal. Without him I would have started my weekend cursing the computer go..." Read more
4 years ago