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Chili Piper Reviews & Testimonials

4.7 (618)

G2 Reviews: 508


5
84%
4
12%
3
2%
2
0%
1
2%

96% of G2 users would recommend Chili Piper

  508 reviews
  4.8/5 average rating

Alex B.

Alex B. star-alt star-alt star-alt star-alt star-alt

"A complicated product solving a complicated problem. — What do you like best about Chili Piper? How do you build a world-class CX and Support organization? Well, I think you can look at what Chili Piper is doing. First, They use Solvvy, which uses AI to respond to chat questions in real time by pulling from help center articles (stored in Zendes..." Read more

2 years ago

Valerie K

Valerie K star-alt star-alt star-alt star-alt star-alt

"Best scheduler I've used! — What do you like best? I love that we can insert multiple times into an email and sync other colleagues' calendars into the time selections. Makes booking with clients seamless! — What do you dislike? Would love if you could block "optional times" so they would still show in the booking process. For example,..." Read more

2 years ago

Jackie W

Jackie W star-alt star-alt star-alt star-alt star-alt

"Easy one-click scheduling for meetings! — What do you like best? Chili Piper’s Instant Booker is my favorite feature. As a CSM, I'm constantly trying to book meetings with customers in my book of business. With Chili Piper, I’m able to connect directly to my Google calendar to share my (and my co-workers) availability directly with clients over em..." Read more

2 years ago

Consultant in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"Great Customer Service. — What do you like best? I love how quick their customer service team was to respond. Specifically, Justin Dosio, was not only quick to respond but to remedy my needs. — What do you dislike? It was hard to find how to get directly in contact with support vs articles. — What problems is the product solving..." Read more

2 years ago

Daniel Z

Daniel Z star-alt star-alt star-alt star-alt star-alt

"Chili Piper - the best scheduling tool out there. — What do you like best? The Routing to the correct SDR immediately based on the responses in the form, right on the website. I love that all our employees get their own booking link. I love the reporting and analytics. — What do you dislike? The code sometimes can need adjusting or cha..." Read more

2 years ago

Daniel Z.

Daniel Z. star-alt star-alt star-alt star-alt star-alt

"Chili Piper - the best scheduling tool out there. — What do you like best about Chili Piper? The Routing to the correct SDR immediately based on the responses in the form, right on the website. I love that all our employees get their own booking link. I love the reporting and analytics. — What do you dislike about Chili Piper? The code..." Read more

2 years ago

Liam. M star-alt star-alt star-alt star-alt star-alt

"My thoughts towards chill piper. — What do you like best? I like how it allows one to book and manage meetings with leads. Also you can track and manage meetings so that you can always know what is happening all the times. It takes the drama out of scheduling, so your team can focus on what’s most important on building rapport with targeted leads..." Read more

2 years ago

Administrator in Computer & Network Security star-alt star-alt star-alt star-alt star-alt

"Eric is an Awesome Customer Success Manager. — What do you like best? Eric is one of the most responsive reps I have ever worked with and has helped me get the ChiliPiper instance set up lickity split. He was able to jump on a call with me immediately after I asked and I could not be more appreciative. — What do you dislike? Nothing r..." Read more

2 years ago

♾️ Catarina H

♾️ Catarina H star-alt star-alt star-alt star-alt star-alt

"Great tool to route inbound leads. — What do you like best? Chili Piper helped us to accelerate the conversion of inbound leads and fairly distribute them to our Sales Team. It helped reduce friction in our sales process, delivering a better buyer experience & accelerate sales. — What do you dislike? The platform is not very intuitive..." Read more

2 years ago

User in Computer Software star-alt star-alt star-alt star-alt star-alt

"Completely vital tool for a CSM. — What do you like best? - Ability to manage my working hours / availability. - Set limits on the number of customer meetings booked on any given day, allowing me to spread my work week out in the most productive way possible. - Gone are the days of going back and forth trying to schedule a meeting. Since Chilipip..." Read more

2 years ago

Paul_ G star-alt star-alt star-alt star-alt star-alt

"Chili Piper never disappoint. — What do you like best? I like how I automatically book meetings and add time to my calendar using it. I also appreciate it's simplicity of round robins and ease of templates. Also I like how it makes training and using it to be more simple especially due to it's integration with Salesforce. Also it's very straightfo..." Read more

2 years ago

Dan G

Dan G star-alt star-alt star-alt star-alt star-alt

"Gamechange for SDR's. — What do you like best? Chili Piper seriously helps everyone involved in booking, especially SDR's like me. I can save my AE and my prospect time and I don't have to translate time zones, THANK GOD! — What do you dislike? A weekly calendar block view (like google calendar) on my booking page would be cool, but..." Read more

2 years ago

Cynthia _ M star-alt star-alt star-alt star-alt star-alt

"The best when it comes to scheduling and booking meetings. — What do you like best? It's easy to book meetings directly with our sales team. I like how it has few bugs and things that can always be explained to it's new user's. Also I like how flexible it is in terms of lead routing. It's support to it's user's is the best. Also it has improved ou..." Read more

2 years ago

Andrew M

Andrew M star-alt star-alt star-alt star-alt star-alt

"Awesome manager and sales development! — What do you like best? I love this tool because it has a very intuitive interface that is difficult to compare with any other application. I really appreciate how I can locate my calendar availability in the emails to send to potential users, it looks great and works amazingly well. Also, it fits with our q..." Read more

2 years ago

Andrew M.

Andrew M. star-alt star-alt star-alt star-alt star-alt

"Awesome manager and sales development! — What do you like best about Chili Piper? I love this tool because it has a very intuitive interface that is difficult to compare with any other application. I really appreciate how I can locate my calendar availability in the emails to send to potential users, it looks great and works amazingly well. Also,..." Read more

2 years ago

Cooper_ T star-alt star-alt star-alt star-alt star-alt

"An easy and efficient product to work with. — What do you like best? With it we are able to schedule from email or contact card while working with Salesforce . I like how easy it is to use on integration especially with Google calendar. Also I like how quick it is to implement. Also it has excellent support that is always available to it's user's...." Read more

2 years ago

Oboth_ S star-alt star-alt star-alt star-alt star-alt

"Chili Piper is great and fun when it comes to scheduling. — What do you like best? It's easy to reschedule any call that have to move. With it you can prevent double bookings due to it's visibility in scheduling. With it you can easily find people's email's through searching their names. Also With it you can easily create custom appointments at ea..." Read more

2 years ago

Lukas L

Lukas L star-alt star-alt star-alt star-alt star-alt

"Makes scheduling easier than ever. — What do you like best? ChiliPiper was a gamechanger for our speed to lead and the overall booking experience. Integrating with Hubspot was a breeze and full implementation only took us a few days. Routing and round-robin logic are also super easy to build and edit. The support team is great too! — What..." Read more

2 years ago

Richard _ C star-alt star-alt star-alt star-alt star-alt

"Scheduling made great with Chili Piper. — What do you like best? It's booking link is simple for my prospects and customers to find time on my calendar. Meetings are booked efficiently with it. It's easy to schedule. I also like it's ease of use. Also I like it's advanced logic based on salesman field. — What do you dislike? I haven't..." Read more

2 years ago

Administrator in Computer Software star-alt star-alt star-alt star-alt star-alt

"Thorough and goes above and beyond! — What do you like best? I requested screenshots of a process that was very simple. He added description steps and pictures on how to update the main booker. — What do you dislike? I would like there to be a way for multiple users to receive CP notifications - not just the booker. Like a cc for manag..." Read more

2 years ago

Agency in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"Chili Piper is hands down the best sales scheduling tool on the market. — What do you like best? It's deep integration with SFDC and it's functionality and flexibility — What do you dislike? Has a lot of features and implementation has to really be well thought out and well worth the time and effort — Recommendations to others co..." Read more

2 years ago

Peter G

Peter G star-alt star-alt star-alt star-alt star-alt

"Easy to book meetings w/ Chili Piper! — What do you like best? Scheduling solution within Gmail is very effective. There is also an easy solution for customers to book meetings with the AE or SDR with very minimal work. — What do you dislike? Chili Piper's integration with Outreach could use a little bit more functionality. — Wha..." Read more

2 years ago

Administrator in Financial Services star-alt star-alt star-alt star-alt star-alt

"Best tool for inbound and outbound routing. — What do you like best? Everything! 1st - their team is great. I've had a great experience throughout the sales cycle and after. The CSM I dealt with was very knowledgeable and able to help me through all my config questions and very specific use cases. Now that we've launched the solution and I deal wi..." Read more

2 years ago

Teresa C

Teresa C star-alt star-alt star-alt star-alt star-alt

"Wonderful platform!!! — What do you like best? Very friendly application to use and very helpful tool!! — What do you dislike? So far the platform is great and I have no complaints about it. — Recommendations to others considering the product: Chili Piper is an amazing platform!! give them a try and you won't regret about i..." Read more

2 years ago

Scott H

Scott H star-alt star-alt star-alt star-alt star-alt

"Instrumental piece of our lead flow and pipeline generation. — What do you like best? Our primary use case is direct meeting booking with Sales from a form submission. Very effective way to reduce friction for qualified visitors to book time directly with a sales rep. We are able to customize the user experience with custom styling in the calendar..." Read more

2 years ago