Capterra 
G2 
535 reviews
4.7/5 average rating
Robert S
Josh F
"A great tool to help book in meetings across teams. — What do you like best? The ability to have a booking system that uses multiple persons' calendars to see who is free at that time and allows a lead to book in, means we never miss inbound leads and results in higher conversion rates as you're working on the customer's time! — What do you..." Read more
3 years ago
Executive Sponsor in Computer Software
"Worth the Implemenation Time. — What do you like best? Chili Piper has made our lead routing and self-booking process 1000x easier. We previously had solutions in place in multiple systems across several tools, and now we're able to get clearer insights while streamlining our processes. — What do you dislike? Implementation was a heavi..." Read more
3 years ago
User in Computer Software
"Incredible time-saver for BDR teams. — What do you like best? Functionality is PERFECT - SFDC op created when meeting gets booked is my favorite. Use in conjunction w/ Outreach to book on cold calls. AE round robbin router is fire! — What do you dislike? Slightly buggy UI in Outreach/SFDC - but really nothing that prevents me from usin..." Read more
3 years ago
Kolben P
"Chili Piper for service appointments. — What do you like best? Chili Piper has tons of tools and configurations to really be flexible to your use case. In addition their support is fast and helpful — What do you dislike? Nothing so far! Chilipiper has all the features we need. — What problems is the product solving and how is tha..." Read more
3 years ago
Dan B
"Great tool for routing inbound and outbound leads. — What do you like best? Easily and equitably distribute leads both from inbound and outbound sources. You can round-robin the leads and have control over balancing within the app. It also syncs well with salesforce and gcal. — What do you dislike? Not too much to dislike from this pro..." Read more
3 years ago
Dani F
"The best tool in opur techstack! — What do you like best? the way we can handle inbound leads, the qualification process, the no-show calibration and the ability to ramp up new rep. the great admin panel and control — What do you dislike? it's really hard to find, the only thing I can think of is that you can get lost from all the opti..." Read more
3 years ago
Taylor B
"Amazing product for Customer Success. — What do you like best? It's such a time saver to send times in an email that customers can use to directly book meetings. The "olden days" of sending time blocks over email are gone! It's also great to be able to create different meeting types (either personally or for a whole department/team) with separate..." Read more
3 years ago
Josh F.
"A great tool to help book in meetings across teams. — What do you like best about Chili Piper? The ability to have a booking system that uses multiple persons' calendars to see who is free at that time and allows a lead to book in, means we never miss inbound leads and results in higher conversion rates as you're working on the customer's time!..." Read more
3 years ago
Dan B.
"Great tool for routing inbound and outbound leads. — What do you like best about Chili Piper? Easily and equitably distribute leads both from inbound and outbound sources. You can round-robin the leads and have control over balancing within the app. It also syncs well with salesforce and gcal. — What do you dislike about Chili Piper? N..." Read more
3 years ago
Taylor B.
"Amazing product for Customer Success. — What do you like best about Chili Piper? It's such a time saver to send times in an email that customers can use to directly book meetings. The "olden days" of sending time blocks over email are gone! It's also great to be able to create different meeting types (either personally or for a whole department/te..." Read more
3 years ago
Administrator in Leisure, Travel & Tourism
"Great solution for our inbound leads' meeting scheduling with an expert onboarding specialist! — What do you like best? Chilipiper helps our leads to book a demo meeting. And it is very customizable to distribute them among reps based on as many criteria as we wish. — What do you dislike? Nothing really! They have an actively developed..." Read more
3 years ago
Administrator in Computer Software
"Great tool for real-time routing and assignment of inbound leads. — What do you like best? I really like Chili Piper's inbound router feature and how you could build complex, real-time routing logic based on user provided data. — What do you dislike? Great online tool documentation but the HS integration is not as robust as Salesforce..." Read more
3 years ago
Elliott B
"Chili Piper is comfortably the best Lead Distribution tool you will find! — What do you like best? It's very easy to install, get up and running, and use! Plus the integration with HubSpot/Gmail/Google Calendar/Salesloft is great so it's everywhere we need it to be! Ultimately it has changed the experience we give to every prospect, whether inboun..." Read more
3 years ago
Elliott B.
"Chili Piper is comfortably the best Lead Distribution tool you will find! — What do you like best about Chili Piper? It's very easy to install, get up and running, and use! Plus the integration with HubSpot/Gmail/Google Calendar/Salesloft is great so it's everywhere we need it to be! Ultimately it has changed the experience we give to every prospe..." Read more
3 years ago
Administrator in Computer Software
"Once the logic is well understood and the tool is installed properly, great value can be derived! — What do you like best? The efficiency of Instant booker (from a Sales rep perspective), and the Salesforce integration (from an admin's perspective). — What do you dislike? Being onboarded on the tool is complex at first as there are man..." Read more
4 years ago
Adam S
"Chili Piper makes me seem like a large team when I'm a team of 1. — What do you like best? First and foremost, everyone we worked with at Chili Piper was engaging, cared about what we were looking for, and went the extra mile to make sure it happened. Chili Piper is fundamentally changing how we route leads and helping us get our newly deployed S..." Read more
4 years ago
Yelizaveta Y
"Good program, great support. — What do you like best? The best for me would be probably support, as any time you reach out for help, you get simple and friendly solution. Super chill. The program itself seems simple (intuitive) to me as a usual worker, but I don't need much. However, I know that for management to control the process: calls gettin..." Read more
4 years ago
Adam S.
"Chili Piper makes me seem like a large team when I'm a team of 1. — What do you like best about Chili Piper? First and foremost, everyone we worked with at Chili Piper was engaging, cared about what we were looking for, and went the extra mile to make sure it happened. Chili Piper is fundamentally changing how we route leads and helping us get ou..." Read more
4 years ago
Administrator in Accounting
"Head of Marketing Operations. — What do you like best? The support is exceptional! As well as the platform. Being able to set assignment rules for certain pages/forms is really helpful. — What do you dislike? the timezone doesn't always show up according to the person's location who's viewing our calendar and finding time — What..." Read more
4 years ago
Derek W
"Useful, but setup/integration is terrible. — What do you like best? Dynamic routing of deals for smart qualification/disqualification of leads. — What do you dislike? Very complex and unintuitive setup for what should be simple. It took over a month to configure properly even with their customer support. When buying, you should facto..." Read more
4 years ago
Alida S
"Time saver and lifesaver. — What do you like best? It takes all of the time and work out of scheduling. I also love that you can have multiple links for different types of meetings. I spend less time getting in touch with customers and more time actually talking to them. — What do you dislike? Nothing! It is the best product that exist..." Read more
4 years ago
Gabriela K
"Great product -- even better people!! 11/10 would recommend. — What do you like best? My team and I have had nothing but great experiences with the folks over at Chili Piper (S/O Sr. CSM Jordan S, he's literally the best). Additionally, the product itself has removed the barriers to book and it has created the path of least resistance to get a mee..." Read more
4 years ago
Cory D
"Chili Piper is super effective. — What do you like best? I love the extension and that it supersedes any other software you're in- the fact that you can just pull up the extension and add a meeting link anywhere — What do you dislike? I would like the landing page to be a much more functional piece- creating slugs- build it out a littl..." Read more
4 years ago
Gabriela K.
"Great product -- even better people!! 11/10 would recommend. — What do you like best about Chili Piper? My team and I have had nothing but great experiences with the folks over at Chili Piper (S/O Sr. CSM Jordan S, he's literally the best). Additionally, the product itself has removed the barriers to book and it has created the path of least resis..." Read more
4 years ago
"An ace in the scheduling category. — What do you like best? Chili Piper is love by myself and other users for factors like - highly integrable, feature-rich and easy-to-use to qualify, route and schedule meetings when our prospects are most engaged — What do you dislike? It is such a smart scheduling tool that I have nothing to complai..." Read more
3 years ago