Cleveland Taxi Limo Reviews & Testimonials

3.9 (57)

Yelp Reviews: 57


5
65%
4
5%
3
7%
2
2%
1
21%

70% of Yelp users would recommend Cleveland Taxi Limo

  57 reviews
  3.9/5 average rating

John M.

John M. star-alt star-alt star-alt star-alt star-alt

Cleveland, OH

"Use another service. Unreliable and unprofessional. My driver picked me up 1 hour and 15 minutes late, causing me to miss dinner and a significant portion of the first set of a concert at Blossom Music Center. I scheduled a 5:30 pm pick-up for a 7:00 pm concert. I received text notification that my driver was on the way at 4:38 pm. At 5:32 pm, the dri..." Read more

6 years ago

Rose H.

Rose H. star-alt star-alt star-alt star-alt star-alt

Richfield, OH

"Excellent service!  Very easy to book online, cheaper than taxi rides I have used in past for same distance, and very reliable.  Received emails and texts letting me know who my driver was, when he was leaving, and when he arrived.  Our driver Jim was very friendly and helpful, arrived early but didn't rush us, and got us to the airport without any issues...." Read more

6 years ago

Nick P.

Nick P. star-alt star-alt star-alt star-alt star-alt

Wesley Chapel, FL

"Jim was great. Very friendly, on-time and extremely helpful. Very impressed with the level of service and at a reasonable cost. Will definitely use them the next time I visit Cleveland. Highly recommend!"

6 years ago

Brenton R.

Brenton R. star-alt star-alt star-alt star-alt star-alt

Novato, CA

"I need a manager to call me. Terrible service tonight and got no answers. I got a text 9 minutes after the scheduled pick up time saying my driver was on the way. I got an email 6 minutes after the pick up time saying the driver was just assigned. It's now 12:45am in the morning. I had to get another ride because I couldn't wait for who knows how lon..." Read more

6 years ago

Scott R.

Scott R. star-alt star-alt star-alt star-alt star-alt

North Royalton, OH

"Cleveland Taxi Limo is the best way to get around Cleveland. I use them regularly for trips to the airport. Olga is the best driver I have ever had.  I will be seeing her again next Monday. I can't wait"

6 years ago

Scott R. star-alt star-alt star-alt star-alt star-alt

North Royalton, OH

"Cleveland Taxi Limo is the best way to get around Cleveland. I use them regularly for trips to the airport. Olga is the best driver I have ever had. I will be seeing her again next Monday. I can't wait"

6 years ago

Christina L.

Christina L. star-alt star-alt star-alt star-alt star-alt

Lakewood, OH

"James was prompt with our airport pickup. Be aware that the default is to include 20% gratuity with an online reservation, so you need to note if you prefer cash gratuity instead. They also charge for car seats, which is not clear during the reservation process. However their customer service redeemed themselves, and overall would recommend. Was helpful to h..." Read more

6 years ago

Michelle E.

Michelle E. star-alt star-alt star-alt star-alt star-alt

Albuquerque, NM

"Courteous and reliable. Even when arriving flights were many hours delayed they stayed in touch and were waiting! I will always use them when visiting Cleveland. Special mention for Jim for being early even when we were getting picked up in the wee hours on the way back. Thanks!"

6 years ago

Rita P.

Rita P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"Most professional and reliable service I've ever used. I would never consider Uber or Lyft over CT. I use these guys for every business trip and personal event. The drivers are fantastic, the cars are new and clean. Jim Kavlich always brings me coffee on my morning trips to the airport! Above and beyond. Olga, James are terrific too."

7 years ago

Meredith N.

Meredith N. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"What an unexpected pleasure it was to use this service! I travel in and out of Cleveland a few times a year on Amtrak, which arrives and leaves in the middle of the night. Transportation options are limited at those times, and I've had universally poor experiences with the various cab companies. I finally decided to give this service a try, and am very glad..." Read more

7 years ago

Therese F.

Therese F. star-alt star-alt star-alt star-alt star-alt

Palm Springs, CA

"I found this service searching for alternatives to Uber & Lyft.  I needed a 5am pick up and wasn't sure I could count on driver availability of Uber/Lyft.  This company was great- I booked online & received confirmation within a few minutes.  When we received a last minute delay of our flight we called and CT limo was able to accommodate a later time..." Read more

7 years ago

Therese F.

Therese F. star-alt star-alt star-alt star-alt star-alt

Palm Springs, CA

"I found this service searching for alternatives to Uber & Lyft. I needed a 5am pick up and wasn't sure I could count on driver availability of Uber/Lyft. This company was great- I booked online & received confirmation within a few minutes. When we received a last minute delay of our flight we called and CT limo was able to accommodate a later time. No ha..." Read more

7 years ago

Pricsilla C.

Pricsilla C. star-alt star-alt star-alt star-alt star-alt

Akron, OH

"I used to use Uber for my early morning rides to the airport, but it was always a stress fest. At 4:45am, try opening up Uber in Akron and you will see no cars usually, even when you use the schedule-ahead service. So for peace of mind, I tried Cleveland Taxi Limo on the recommendation of a friend last week. My driver, Jim K, was 15 minutes early! He was a v..." Read more

7 years ago

Pricsilla C. star-alt star-alt star-alt star-alt star-alt

Akron, OH

"I used to use Uber for my early morning rides to the airport, but it was always a stress fest. At 4:45am, try opening up Uber in Akron and you will see no cars usually, even when you use the schedule-ahead service. So for peace of mind, I tried Cleveland Taxi Limo on the recommendation of a friend last week. My driver, Jim K, was 15 minutes early! He was a v..." Read more

7 years ago

Mylan H.

Mylan H. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"April 11, 2017 needed to get a ride to CLE from Beachwood, OH. I had used this company before but it had been several years so wasn't sure how it services would be. What a pleasant surprise.  It wasn't just as good.. it was better. Everything is done on line. Your card is not charged until you are picked up. It will included tip. You get that info when you b..." Read more

7 years ago

Jason S.

Jason S. star-alt star-alt star-alt star-alt star-alt

Cleveland, OH

"Had a great experience, was with a bunch of friends that was celebrating up coming wedding and decided to have a "Boys Night Out".We booked the party bus. Started the night drinking at the JACK, hit up the warehouse district, and ended up at another casino. Thank God none of us had to drive.  Even though we were a bit tipsy, the driver maintain his p..." Read more

7 years ago

Mylan H.

Mylan H. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"April 11, 2017 needed to get a ride to CLE from Beachwood, OH. I had used this company before but it had been several years so wasn't sure how it services would be. What a pleasant surprise. It wasn't just as good.. it was better. Everything is done on line. Your card is not charged until you are picked up. It will included tip. You get that info when you b..." Read more

7 years ago

Jason S.

Jason S. star-alt star-alt star-alt star-alt star-alt

Cleveland, OH

"Had a great experience, was with a bunch of friends that was celebrating up coming wedding and decided to have a "Boys Night Out".We booked the party bus. Started the night drinking at the JACK, hit up the warehouse district, and ended up at another casino. Thank God none of us had to drive. Even though we were a bit tipsy, the driver maintain his professio..." Read more

7 years ago

Lara B.

Lara B. star-alt star-alt star-alt star-alt star-alt

Cleveland, OH

"We used the service in our wedding and was very satisfied. I continued using their service in my regular business travel. Very accommodating with last minute changes of schedule. All the drivers are very courteous and always on time if not early. Olga and James are the best in my opinion."

7 years ago

Rob S.

Rob S. star-alt star-alt star-alt star-alt star-alt

Akron, OH

"We have used this service 6 more times ourselves and also recommend to anyone that needs a car service in Cleveland. Every time the driver is early, friendly, helpful and get us where we need to go. ------ Our driver, Olga, arrived more than 10 minutes EARLY for our pickup time and then entertained our 4 kids while we finished getting things together. Sh..." Read more

8 years ago

Brian J.

Brian J. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"We needed a 4am pick up to the airport. We ordered the night before. The driver showed up 5 minutes early. The car was nice and comfortable. And he took a route that was even faster than I normally go. All in all a great experience."

9 years ago

Brian J.

Brian J. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"We needed a 4am pick up to the airport. We ordered the night before. The driver showed up 5 minutes early. The car was nice and comfortable. And he took a route that was even faster than I normally go. All in all a great experience."

9 years ago

Kelly C.

Kelly C. star-alt star-alt star-alt star-alt star-alt

Westerville, OH

"Alex is a straight out liar. Your driver WAS NOT at the airport. In your own words he was "on his way". You never 'explained the cancelation policy' and never once told me I had a profile already. If that where the case why did you ask me for my address and phone number every time I called?  Never once saying "hi kelly, we have your information o..." Read more

10 years ago

Kelly C.

Kelly C. star-alt star-alt star-alt star-alt star-alt

Westerville, OH

"Alex is a straight out liar. Your driver WAS NOT at the airport. In your own words he was "on his way". You never 'explained the cancelation policy' and never once told me I had a profile already. If that where the case why did you ask me for my address and phone number every time I called? Never once saying "hi kelly, we have your information on file. Than..." Read more

10 years ago

Cathy D.

Cathy D. star-alt star-alt star-alt star-alt star-alt

Lorain, OH

"In calling around, Cleveland Taxi Limo was by the far the best price in the area. Friendly phone service and very easy to book a reservation with online, with an immediate email confirmation. My family and I were leaving for vacation and needed transportation to the airport, as well as transportation home from the airport when returning. The morning transpor..." Read more

10 years ago