Yelp 
Molly O.
Weston, CT
Molly O.
Weston, CT
"owner was extremely disrespectful and defensive when approached about an incident with a driver. also charged $800 for a 10 minute ride round trip"
6 months ago
Bonnie B.
Dunedin, FL
"i haven't even used them I'm on the phone with someone who has an unintelligible accent. Been on hold for 10 minutes for a price. They have no BBB rating and they made 15 million dollars last year.
Moving on......"
2 years ago
Lauren T.
Chicago, IL
"Brides, if you're looking for a wedding party bus/ limo look elsewhere. We hired Cleveland Taxi Limo for our wedding day in July, and the bus air conditioning was broken for the entire time, blowing hot air on everyone. After spending over a thousand dollars for wedding party hair and makeup, it did not even last until the pre-ceremony pictures because of ho..." Read more
3 years ago
Lauren T.
Chicago, IL
"Brides, if you're looking for a wedding party bus/ limo look elsewhere. We hired Cleveland Taxi Limo for our wedding day in July, and the bus air conditioning was broken for the entire time, blowing hot air on everyone. After spending over a thousand dollars for wedding party hair and makeup, it did not even last until the pre-ceremony pictures because of ho..." Read more
3 years ago
Geoff P.
Central Minneapolis, Minneapolis, MN
"Cleveland Taxi Limo is untrustworthy and unreliable. I had a horrible experience renting a party bus for my July 2021 wedding. With so many great options in the Cleveland area, I would definitely use another company.After several attempts to address the issue below, I was offered a partial refund only if I didn't leave a bad review. I believe the rea..." Read more
3 years ago
Geoff P.
Central Minneapolis, Minneapolis, MN
"Cleveland Taxi Limo is untrustworthy and unreliable. I had a horrible experience renting a party bus for my July 2021 wedding. With so many great options in the Cleveland area, I would definitely use another company. After several attempts to address the issue below, I was offered a partial refund only if I didn't leave a bad review. I believe the reason th..." Read more
3 years ago
Dan K.
Aurora, CO
"Booked a bus for wedding day. Confirmed online and over the phone with the company. The company called back over a month later to let me know that the bus had previously been booked and that if we wanted we could get a smaller bus for our wedding party. They were very unprofessional about the big mistake they made and incredibly unorganized. ... Not reliable..." Read more
6 years ago
Dan K.
Aurora, CO
"Booked a bus for wedding day. Confirmed online and over the phone with the company. The company called back over a month later to let me know that the bus had previously been booked and that if we wanted we could get a smaller bus for our wedding party. They were very unprofessional about the big mistake they made and incredibly unorganized. ... Not reliable..." Read more
6 years ago
John M.
Cleveland, OH
"Use another service. Unreliable and unprofessional. My driver picked me up 1 hour and 15 minutes late, causing me to miss dinner and a significant portion of the first set of a concert at Blossom Music Center. I scheduled a 5:30 pm pick-up for a 7:00 pm concert. I received text notification that my driver was on the way at 4:38 pm. At 5:32 pm, the dri..." Read more
7 years ago
John M.
Cleveland, OH
"Use another service. Unreliable and unprofessional. My driver picked me up 1 hour and 15 minutes late, causing me to miss dinner and a significant portion of the first set of a concert at Blossom Music Center. I scheduled a 5:30 pm pick-up for a 7:00 pm concert. I received text notification that my driver was on the way at 4:38 pm. At 5:32 pm, the dri..." Read more
7 years ago
Brenton R.
Novato, CA
"I need a manager to call me. Terrible service tonight and got no answers. I got a text 9 minutes after the scheduled pick up time saying my driver was on the way. I got an email 6 minutes after the pick up time saying the driver was just assigned. It's now 12:45am in the morning. I had to get another ride because I couldn't wait for who knows how long beca..." Read more
7 years ago
Brenton R.
Novato, CA
"I need a manager to call me. Terrible service tonight and got no answers. I got a text 9 minutes after the scheduled pick up time saying my driver was on the way. I got an email 6 minutes after the pick up time saying the driver was just assigned. It's now 12:45am in the morning. I had to get another ride because I couldn't wait for who knows how lon..." Read more
7 years ago
Danielle H.
Broadview Heights, OH
"Booked a 13 passenger limo bus with Jim for a birthday party (credit card given on 10-January-2017). Our needs were for a limo for 12 people. Less than 24 hours before event, was advised (via email, no call) of vehicle change which was not going to fit our needs. Turns out Jim and Alex (owner) double booked our vehicle to make more money for a wedding eve..." Read more
8 years ago
Kelly C.
Westerville, OH
"Alex is a straight out liar. Your driver WAS NOT at the airport. In your own words he was "on his way". You never 'explained the cancelation policy' and never once told me I had a profile already. If that where the case why did you ask me for my address and phone number every time I called? Never once saying "hi kelly, we have your information o..." Read more
10 years ago
Kelly C.
Westerville, OH
"Alex is a straight out liar. Your driver WAS NOT at the airport. In your own words he was "on his way". You never 'explained the cancelation policy' and never once told me I had a profile already. If that where the case why did you ask me for my address and phone number every time I called? Never once saying "hi kelly, we have your information on file. Than..." Read more
10 years ago
Michelle O.
Parma Heights, OH
"Called this cab service to pick a group up from a bar and they were unable to provide a driver. Not very reliable."
11 years ago
"owner was extremely disrespectful and defensive when approached about an incident with a driver. also charged $800 for a 10 minute ride round trip"
6 months ago