Direct Cell St.Catharines Reviews & Testimonials

5 (469)

Reviews: 469


5
98%
4
1%
3
0%
2
0%
1
0%

99% of customers would recommend Direct Cell St.Catharines

Henry Zhang

Henry Zhang star-alt star-alt star-alt star-alt star-alt

"Great service and excellent hospitality. My laptop broke down halfway through a study session, wouldn’t start and wouldn’t charge. When I brought it in, the staff initially mentioned it would likely take about a day due to his schedule, which was totally understandable. But once he heard I needed it urgently for final exam review, he was like, “I got you man..." Read more

a month ago

Google review

Darenique Johnson

Darenique Johnson star-alt star-alt star-alt star-alt star-alt

"A Wonderful Experience at Direct Cell. They are very respectful and honest they don’t try to say something else is wrong for more money fixed the back of my iPhone 16 and prices was very good and fair . Thank You Sooo Much Direct Cell Well Recommended 😁😁😁😁"

a month ago

Google review

Ivan Silva

Ivan Silva star-alt star-alt star-alt star-alt star-alt

"I am an American that was passing through on a family vacation to Niagara Falls and we had a problem with my daughters iPad she uses it to communicate (ASD) and we had to get it repaired asap. Celina was great and was able to repair it in under an hour. Very reasonable pricing and great customer service. You have no idea how grateful and how urgent this issu..." Read more

a month ago

Google review

Robbie Balyk

Robbie Balyk star-alt star-alt star-alt star-alt star-alt

"Vatsal helped me resolve an issue I had with my iPhone 17 Pro Max. Thank you!"

2 months ago

Google review

bryce myers

bryce myers star-alt star-alt star-alt star-alt star-alt

"Today I had my phone battery replaced on my Motorola g60, works great now 👍 good service and price ! 💯 I recommend!"

2 months ago

Google review

Liz Simpson

Liz Simpson star-alt star-alt star-alt star-alt star-alt

"Great staff with exceptional knowledge and skill. My iPhone 14 sustained some serious damage unfortunately. I took my phone there unsure if it would ever turn back on. Not only were they able to fix the damage (and basically rebuild the phone), but I was able to get back all my data as well. Forever grateful! Would go here for all and any tech repairs!!"

3 months ago

Google review

Kendra OBrien

Kendra OBrien star-alt star-alt star-alt star-alt star-alt

"Amazing service. Very helpful and efficient. I highly recommend them! Very trustworthy and have even buy a used phone and it works amazing."

3 months ago

Google review

Ilias Tsaprailis

Ilias Tsaprailis star-alt star-alt star-alt star-alt star-alt

"I bought a Samsung Galaxy A26 from this store today and had a great experience. The staff transferred all the data from my old device quickly and easily, which made the whole process stress free. Really appreciate the excellent customer service and support. Thank you!"

5 days ago

Google review

Wedi Ande

Wedi Ande star-alt star-alt star-alt star-alt star-alt

"I honestly cannot thank the team at Direct Cell enough for helping me through one of the most stressful tech situations Ihave ever had. My phone had been hacked and no matter what I tried, the problems kept coming back. I was extremely frustrated and worried about my information and accounts. The staff at Direct Cell were patient, knowledgeable, and took th..." Read more

14 days ago

Google review

Sundog

Sundog star-alt star-alt star-alt star-alt star-alt

"Ok, I just had a very welcome conversation with someone from Direct Cell. I won't go into details, but this individual took the time to have a conversation with me directly, and find an agreeable solution to us both. Someone at this company truly does care about their customers and this conversation showed that. Thanks for hearing my concerns and working..." Read more

16 days ago

Google review

Rocky R

Rocky R star-alt star-alt star-alt star-alt star-alt

"I cannot get into any of the apps in my Galaxy A51. Vassal helped me get back into my apps. Thank you! Really appreciate it."

18 days ago

Google review

Choy Whyte

Choy Whyte star-alt star-alt star-alt star-alt star-alt

"I cracked my s23 ultra so badly. Vatsal changed the screen in less than hour. So glad that I came here. Great job Direct Cell. I will recommend everyone to come here. Best repair shop in St. Catherine."

20 days ago

Google review

Henry Cwalinski

Henry Cwalinski star-alt star-alt star-alt star-alt star-alt

"My Samsung galaxy s25 had a virus from some games causing constant pop-ups and making the phone unusable. Vatsal diagnosed and fixed it so quickly. He was knowledgeable quick and explained everything clearly. I would definitely recommend him for any phone issues."

22 days ago

Google review

Laura Rothney

Laura Rothney star-alt star-alt star-alt star-alt star-alt

"I was dealing with a serious virus issue on my phone where I could barely use it or get any work done. Vassal fixed in less than an hour and got my device running like normal and with no lags. Really appreciate the fast and professional service. Highly recommend. I would recommend all of my friends too."

24 days ago

Google review

Gorton Brown

Gorton Brown star-alt star-alt star-alt star-alt star-alt

"I just bought a phone and having problems with setting up. Vatsal helped me setting up my device smoothly. I did not even have to worry about anything. Really appreciate the service."

24 days ago

Google review

vince peters

vince peters star-alt star-alt star-alt star-alt star-alt

"Great experience! I had a popup issue with ads showing up and the staff handled it quickly. They removed the problem without any hassle. Really appreciate efficient and friendly staff."

a month ago

Google review

Bishop Carlton Francis

Bishop Carlton Francis star-alt star-alt star-alt star-alt star-alt

"I was having the issue with my Sam S25 FE . Thank you Direct Cell for fixing the phone. Best phone repair store in St Catharines. Very Good customer service"

a month ago

Google review

Janet Handy

Janet Handy star-alt star-alt star-alt star-alt star-alt

"The guys at direct cell have been great every time. I use them for most of my computer/ wifi questions and solutions"

a month ago

Google review

Sharon Dwight

Sharon Dwight star-alt star-alt star-alt star-alt star-alt

"We brought the broken iPhone 15 Pro and they fixed back and front. Very quick service. Very happy with customer service. The staff is very friendly and helpful. I would recommend people to come here"

a month ago

Google review

Kameron James

Kameron James star-alt star-alt star-alt star-alt star-alt

"We bought iPhone 14 Plus phone here. They have very good prices and variety of phones. The staff is very helpful. We got the best prices and variety here. Thank you Direct Cell. I would really recommend this store whoever has any kind of issues with their phone."

a month ago

Google review

Diana Weicker

Diana Weicker star-alt star-alt star-alt star-alt star-alt

"Had issue with power button. Great service, fair price!"

a month ago

Google review

Tony Ditillio

Tony Ditillio star-alt star-alt star-alt star-alt star-alt

"Great service and quick."

a month ago

Google review

Ray Chamberlain

Ray Chamberlain star-alt star-alt star-alt star-alt star-alt

"Awesome experience. In and out in 1.5 hours. And better price than others quoted"

a month ago

Google review

Dian Anderson

Dian Anderson star-alt star-alt star-alt star-alt star-alt

"I came to Direct Cell with my broken phone screen but when the staff of the store check the phone it was just screen protector was broken. Got new screen protector and case. They have very good quality cases and screen protector. The staff were very polite and friendly and liked their service. Very helpful!"

a month ago

Google review

Krista Hudson

Krista Hudson star-alt star-alt star-alt star-alt star-alt

"Helpful and fast service"

a month ago

Google review