Domino's Pizza Jalan Bukit Merah Reviews & Testimonials

3.8 (129)

Reviews: 129


5
44%
4
27%
3
12%
2
2%
1
16%

71% of customers would recommend Domino's Pizza Jalan Bukit Merah

  Showing 1 star reviews only  

Charles Lau

Charles Lau star-alt star-alt star-alt star-alt star-alt

"Ordered at 730pm, it’s 9pm and I’ve been on the help line for over 30 minutes. Have no idea why this is so badly managed."

a year ago

Google review

Eliott Meierhofer

Eliott Meierhofer star-alt star-alt star-alt star-alt star-alt

"Waited 1h30 for food, then called to check on ETA, was told it would take another 1h to prepare two pizzas. Initial ETA when ordering was 40mn.. very poor service."

a year ago

Google review

Adrian Ng

Adrian Ng star-alt star-alt star-alt star-alt star-alt

"Waited for 1.5 hours. Did'nt update the status, unable to call them (Auto-Decline), unable to cancel order"

a year ago

Google review

杜雨龙

杜雨龙 star-alt star-alt star-alt star-alt star-alt

"It's a very bad delivery,and it hasn't been delivered after waiting for more than two hours. No one answered the phone. I need a reasonable explanation. I have considered making a complaint. I hope my comments will help you. I hope you don't have any delivery in this store."

a year ago

Google review

jinghan Ai

jinghan Ai star-alt star-alt star-alt star-alt star-alt

"so slowly!"

a year ago

Google review

Kyung-Whu Chung

Kyung-Whu Chung star-alt star-alt star-alt star-alt star-alt

"Ordered 1.5 hours ago. Not delivered. Cannot connect. Waiting on phone for 30 minutes. Cannot cancel. Ironically the wait message is about 30 minutes delivery policy. Worst service. --- Now waiting for 2.5 hours. I was told that it will be delivered in 20 minutes. But it was 30 minutes ago. Still no update. In the kitchen."

a year ago

Google review

Tony N

Tony N star-alt star-alt star-alt star-alt star-alt

"WARNING: Ordered at 730pm, it’s 930pm now and food is still not here. Calling into the hotline is useless as no one picks up the phone."

a year ago

Google review

Ng Angel Lee

Ng Angel Lee star-alt star-alt star-alt star-alt star-alt

"Been waiting for my order for almost 2 hours now and still my order is not here yet!!. Tried to call but said engaged all the time . Pls do not order delivery from this place really terrible service. If I can give 0 star I would do so!"

a year ago

Google review

Yuhe Tian

Yuhe Tian star-alt star-alt star-alt star-alt star-alt

"Very terrible delivery, has been waiting for almost 2 hrs still shows "preparing", only one pizza prepare 2hrs.😅 The phone number ALWAYS engaged, so BUSY hah."

a year ago

Google review

Siqi Chen

Siqi Chen star-alt star-alt star-alt star-alt star-alt

"Terrible service. Constantly busy and experiencing delays, not even taking phone orders right now and you can only order through their website which is an absolute joke to use. Branch is constantly displayed as stop order due to large volumes even when I wanted a delivery half a day in advance."

3 years ago

Google review

Yukari

Yukari star-alt star-alt star-alt star-alt star-alt

"Rude delivery guy and they never follow delivery time"

3 years ago

Google review

Kiran Prabakaran

Kiran Prabakaran star-alt star-alt star-alt star-alt star-alt

"Disgusting and utterly disappointing service i have seen. When I asked how much was the add on for sauc, Staff Dewi stated the price and remarked that nothing in this world is free. Horrible coming for a service staff."

4 years ago

Google review

timyee88

timyee88 star-alt star-alt star-alt star-alt star-alt

"Who puts mayonnaise as a pizza sauce base on their pizza?!?!? Then bake mozzarella cheese on top of that?!?! It tasted disgusting!!! Never again"

4 years ago

Google review

Ulfred Wong

Ulfred Wong star-alt star-alt star-alt star-alt star-alt

"Ordered through the Grab app. One hour later can't even get through to their customer service to get an update. Called Grab, they said call Domino's. Put on hold forever until cut off automatically. Wouldn't order again."

4 years ago

Google review

SkyRach 23

SkyRach 23 star-alt star-alt star-alt star-alt star-alt

"Service was very slow and I only ordered a slice of pizza and a set meal and is not even a busy crowd."

5 years ago

Google review

md MD

md MD star-alt star-alt star-alt star-alt star-alt

"BEWARE of the SCAM between GRABFOOD and DOMINO !!! When you order a Domino Personal Meal that cost $12 on Domino website, you will pay $39.40 when you order by GRABFOOD, more than 3 times the price online. After spending 45min with Grabfood Call Center : - Gradfood only say that there is no mistake, it's the price they BOTH (Grabfood and Domino) AGREE ON, s..." Read more

5 years ago

Google review

Jon Turner

Jon Turner star-alt star-alt star-alt star-alt star-alt

"When something goes wrong it’s an opportunity for a business to really demonstrate their commitment to service. Domino’s did not impress. In a nutshell: entertaining guests and ordered from Domino’s, order delivered 50mins late after quoted delivery time, called their helpline and got stuck in a queue (pizza arrived before I got to front of the queue) and th..." Read more

5 years ago

Google review

Pauline Tan

Pauline Tan star-alt star-alt star-alt star-alt star-alt

"Delivery always late by at least 30mins! Pizza standard drops a lot! I thought of giving it another chance during Xmas new cheddarella crust but again feeling disappointed. IMO pizza hut Xmas knotty pizza tasted so much better."

6 years ago

Google review

Martin DE LUGET

Martin DE LUGET star-alt star-alt star-alt star-alt star-alt

"Very small pizza (regular). looks like a pizza for kids and pay extra charge for cheesy crust they didnt do. DONT ORDER there"

7 years ago

Google review

soh kehao

soh kehao star-alt star-alt star-alt star-alt star-alt

"Really sucks a lot. I waited for 1 hour 30 mins and after waiting for so long, I called and asked. They said still have to wait for 15-20 mins. Wow really piss my day off. Dominos sucks."

8 years ago

Google review