Domino's Pizza Joo Koon Reviews & Testimonials

1.6 (68)

Reviews: 68


5
10%
4
4%
3
1%
2
0%
1
84%

14% of customers would recommend Domino's Pizza Joo Koon

Daing Azfar

Daing Azfar star-alt star-alt star-alt star-alt star-alt

"Tried to find the Domino NTU food court outlet but can't find on Google Review so I'm gonna leave it at this nearby outlet instead. Pictures say it all. Ordered at 7:30pm arrived at 7:50pm. Assume delivery takes about 10minutes, means they manage to prep my order in 10 minutes. Impressive fast food service. However, the quality is the opposite. Two thin crus..." Read more

8 months ago

Google review

sonik chavda

sonik chavda star-alt star-alt star-alt star-alt star-alt

"we ordered Breadsticks at store. I never knew you can get Breadsticks like this - just a loaf of bread sprinkled with garlic powder. No butter at all. It was so different from the what they display in menu. Customer care says picture are for only display only so don't be fooled by food photography because breadsticks will still be worst. Avoid the store."

8 months ago

Google review

Marilyn Lim

Marilyn Lim star-alt star-alt star-alt star-alt star-alt

"On 9 Aug, we ordered 5.30pm, but it delivered on 23.08pm. I understand that it might take longer to deliver due to public holiday. But it took 6 hours to delivery is ridiculous. In between we tried to cancel it but unsuccessful as they keep saying the order is preparing. I could only say: "order at your own risk""

8 months ago

Google review

Luue

Luue star-alt star-alt star-alt star-alt star-alt

"NEVER ORDER ON PH. Super slow delivery. I ordered at 4.30pm today hoping that I wouldn't need to wait so long. 3 hours later the tracker still showed "Your order is being made". NO SERVICE Ridiculous that the phone number only has one line and is perpetually busy. Not sure if it's busy or whoever is there just doesn't want to pick up any calls. Turned to se..." Read more

8 months ago

Google review

Qing Quan Yeong

Qing Quan Yeong star-alt star-alt star-alt star-alt star-alt

"Worst pizza place of all time. No informing when the delivery order is late. Nobody manning customer service line. Held on the line for 30+ mins and no response."

8 months ago

Google review

BAI XIAO

BAI XIAO star-alt star-alt star-alt star-alt star-alt

"Very rubbish store. I ordered takeout at 11:00 at lunchtime, and it wasn't delivered by 6:00 p.m. I called the front desk and no one answered the phone, and then I clicked on delivery when I applied for a refund. Take it upon yourself!"

9 months ago

Google review

Mohammed AL-Suqri

Mohammed AL-Suqri star-alt star-alt star-alt star-alt star-alt

"Th service is bad and unable to call. Wasting time of waiting."

9 months ago

Google review

Jan zelluf

Jan zelluf star-alt star-alt star-alt star-alt star-alt

"Worthless restaurant. Online order gets cancelled, no money back. Never order here!!!!"

9 months ago

Google review

Ugin Yap

Ugin Yap star-alt star-alt star-alt star-alt star-alt

"Nice pizza from domino. Never disappoint us, like cheese and Hawaiian pizza, thin crust. May get crowded during dinner time, 7+pm."

a year ago

Google review

Stacy Saw

Stacy Saw star-alt star-alt star-alt star-alt star-alt

"Worst experience. Bad customer service at joo koon branch."

a year ago

Google review

Thomas Yeap

Thomas Yeap star-alt star-alt star-alt star-alt star-alt

"Dine in 1751hrs at Joo koon 29/4/23 The management need to review this guy attitude. Upon taking order, your staff started to comment repeating (Ma Fan = troublesome and stress) He only bill me 1 large cheese pizza and ignore the rest of my order and resulted reordering again. Could you provide this guys training and don’t overload your staff. Thanks"

a year ago

Google review

Leona C

Leona C star-alt star-alt star-alt star-alt star-alt

"Comfortable and clean dining environment, delicious food and dedicated service staffđź‘Ť"

a year ago

Google review

Zyn

Zyn star-alt star-alt star-alt star-alt star-alt

"Posting here since the reviews already bad. Ordered online website at 7.50pm and it automatically selected the NTU outlet. At 8.50pm, track ordered still at preparing... Called the hotline, all 3 options cannot get through. Luckily I opted for cash delivery so no money deducted. Not going to wait anymore and ordered grabfood. Jurong west area people got t..." Read more

a year ago

Google review

Qimi Dann

Qimi Dann star-alt star-alt star-alt star-alt star-alt

"ORDERED pizza at 6pm and HAVE YET TO RECEIVED my pizza 3 HRS LATER!!!!!"

a year ago

Google review

timothy chan

timothy chan star-alt star-alt star-alt star-alt star-alt

"Corporate should close this place down. Waited 2hrs for order, no communication whatsoever."

a year ago

Google review

Solihin Abu Bakar

Solihin Abu Bakar star-alt star-alt star-alt star-alt star-alt

"Do not order from this outlet. Made my order @ 2000hrs it arrived @ 2230hrs. Had to head down to the outlet to check on my order."

a year ago

Google review

Phil D

Phil D star-alt star-alt star-alt star-alt star-alt

"Lazy worker on his phone refusing to attend me because he "has too many orders". HE WAS ON HIS PHONE TALKING TO SOMEONE. What the hell is that Dominos."

a year ago

Google review

Zerui Dai

Zerui Dai star-alt star-alt star-alt star-alt star-alt

"22/01/2023 19:30 ordered, 21:46 a guy called me and asked if I still want the pizza, I said no and please give me refund. But I got NOTHING: no refund and no pizza The service line is always occupied WHERE IS MY MONEY??? I will NEVER order DOMINOS again"

a year ago

Google review

Xinyi

Xinyi star-alt star-alt star-alt star-alt star-alt

"DO NOT ORDER!! Horrible experience. Placed an order on Foodpanda 2 hours in advance yet it was not delivered on time. Order status was not updated at all. Called the helpline and the line was always busy. Ended up driving down to self collect and they only started preparing the order on the spot. Absolute waste of time."

a year ago

Google review

Norazmi Gazalee

Norazmi Gazalee star-alt star-alt star-alt star-alt star-alt

"Absolute stupidity. These people do not have the courtesy at all to call customers of the change/delay in the food orders. Ordered through online portal at 0850hrs for delivery to arrive at 730pm. It is 9pm and STILL no calls from them. Horrendous and unprofessional services."

a year ago

Google review

Adeline Tng

Adeline Tng star-alt star-alt star-alt star-alt star-alt

"Regretful that I didn’t check the reviews before ordering… Placed an order for 2 regular pizzas through Grab at 7.14pm, got a call at 9.32pm asking me if I still want to continue wait for my order. Had to get Grab support to help me cancel the order in the end. Maybe possible to order during breakfast time for your pizzas to reach for dinner…"

a year ago

Google review

Yu Ze

Yu Ze star-alt star-alt star-alt star-alt star-alt

"Take years to deliver"

a year ago

Google review

fanchong Chan

fanchong Chan star-alt star-alt star-alt star-alt star-alt

"Sent in my order at 1pm for delivery due at 815pm on 31st Dec. Understand that there might be an overwhelming response but my order didn’t come at all. At 11pm, a guy from the Joo Koon branch called and told me they’re gonna send in a rider for the delivery. Told them I want a refund and it’s like he expected a refund. No explanation were given on why they m..." Read more

a year ago

Google review

MD. SAIFUL ISLAM

MD. SAIFUL ISLAM star-alt star-alt star-alt star-alt star-alt

"Pizza is good"

a year ago

Google review

Alice Dong

Alice Dong star-alt star-alt star-alt star-alt star-alt

"Utterly disappointing I order set at 6.45 pm now what time you need eat do you think we don’t? Hosting event without food thanks a lot"

a year ago

Google review