Domino's Pizza Joo Koon Reviews & Testimonials

1.6 (68)

Google Reviews: 68


5
10%
4
4%
3
1%
2
0%
1
84%

14% of Google users would recommend Domino's Pizza Joo Koon

  68 reviews
  1.6/5 average rating

  Showing 1 star reviews only  

Hesham Rashed

Hesham Rashed star-alt star-alt star-alt star-alt star-alt

"FIRST and LAST time for me. I ordered pizza at 8:00pm, now it’s 9:40 and still nobody show up, I called the customer service, they were completely unhelpful."

2 years ago

Google review

Aung Nu

Aung Nu star-alt star-alt star-alt star-alt star-alt

"NOT EVEN DESERVE 1 STAR. Order at your own risk!!!"

2 years ago

Google review

YX

YX star-alt star-alt star-alt star-alt star-alt

"Pre-ordered 1 day in advance but delivery delayed for 40min. Unable to track the order on website at all. Compensation coupon also not given. WORSE DELIVERY EXPERNEICE EVER. Fast food? SLOW FOOD!"

2 years ago

Google review

Nachosize

Nachosize star-alt star-alt star-alt star-alt star-alt

"like everyone else, order is never coming."

2 years ago

Google review

YG Teoh

YG Teoh star-alt star-alt star-alt star-alt star-alt

"Domino's is fast food right? Still don't know why it takes one hour to get my order :)"

2 years ago

Google review

chua jin xuan

chua jin xuan star-alt star-alt star-alt star-alt star-alt

"Ordered at 7.15pm been waiting and waiting but food is still not here. Called the helpline but no answer. Checked the GPS tracker and its been at Quality Check for the past 1hr."

2 years ago

Google review

Shinya Sakiyama

Shinya Sakiyama star-alt star-alt star-alt star-alt star-alt

"Regret not seeing reviews before placing order. Ordered on 30th March for 31st March 1130am delivery. 1215pm finally got through customer service and was informed order hasn't left outlet as the store was busy.. Customer Service promised order will arrive within the next 30 mins. Food finally came at 1330pm. For a 1 day in advance preorder, this is unreasona..." Read more

2 years ago

Google review

Hui Xian Wong

Hui Xian Wong star-alt star-alt star-alt star-alt star-alt

"Pre-ordered for 31st March 11:30am delivery. Yet up till now 12:30pm status still showing preparing! Tried calling their customer service, after 10 mins only managed to get through and was informed that she was unable to contact the store as well =_____="

2 years ago

Google review

noor aini ismail

noor aini ismail star-alt star-alt star-alt star-alt star-alt

"I order via food panda at 1.27pm..at 2.34pm I call them, the food just pickup by (send by the restaurant itself) at 2.30pm 🤬🤬🤬🤬"

2 years ago

Google review

Santa Cruz

Santa Cruz star-alt star-alt star-alt star-alt star-alt

"Wow..just wow Already waited for 3 hours... No news from them.. Took forever for the customer service to answer... Kids left hungry... Should had updated if the pizza will not be send so i can at least get something else for the kids... No aplogies.. no nothing... Definetely the last time i will order from them.."

2 years ago

Google review

Tan Terence

Tan Terence star-alt star-alt star-alt star-alt star-alt

"Similar experience as those reviewed earlier. Delayed delivery timing despite placing advance order. 👎👎👎👎👎"

2 years ago

Google review

Fan Yang

Fan Yang star-alt star-alt star-alt star-alt star-alt

"我无语了 已经一个半小时了还没有来"

2 years ago

Google review

Zul Abdillah

Zul Abdillah star-alt star-alt star-alt star-alt star-alt

"I had ordered the day before. But delivery is very slow. Already twice I have not been able to get my order even though the order has already been paid for. Don't call their restaurant because they will never answer your call."

2 years ago

Google review

Ezzah M

Ezzah M star-alt star-alt star-alt star-alt star-alt

"Ordered twice. Ordered at 9.55pm, expected to leave the outlet by 10.25pm What a joke. Too more than 1.5 h to reach NTU which is only 1 mrt stop away. Stick to pizza hut or canadian"

2 years ago

Google review

Jaime B

Jaime B star-alt star-alt star-alt star-alt star-alt

"The worst Domino's Pizza in the world. DO NOT WASTE YOUR TIME! Ordered at 10:45 and never arrived. At 15:00 the Food Panda app sent a "Delivered" notification but nobody showed up here. This Domino's should be banned from Food Panda and from any other delivery app, it is a complete waste of time."

3 years ago

Google review

Horizon Fang

Horizon Fang star-alt star-alt star-alt star-alt star-alt

"The worst experience that I have ever had in Singapore! Busy telephone lines all the the time! Placed an order on grab but didn’t get it and tried phoning them for several hours but not reply at all!!"

3 years ago

Google review

Aloysius Lim

Aloysius Lim star-alt star-alt star-alt star-alt star-alt

"Pre-ordered my pizzas at 0859hrs. ETA given by Domino's at 1100hr. Called in at 1115hr to check on my pizza, told to wait another 15mins. Called in again at 1141hr, food still on delay due to only having 1 rider. Manager of the outlet is incompetent in rooster management If he was the one that decided to have only 1 rider on a public holiday. Cancelled my or..." Read more

3 years ago

Google review

Swetha “Yeti” Shanmugavel

Swetha “Yeti” Shanmugavel star-alt star-alt star-alt star-alt star-alt

"We ordered at 9.40pm through Grab and the pizza never came :/ We also called the helpline and the caller said he'd get back to us after calling the Joo Koon branch but we got ghosted. We waited for ~10 min and cut the call. I wish I could give 0 stars DX Update: The doorbell rang at 12.40pm after we all were asleep, sighh - No free pizza given for late deli..." Read more

3 years ago

Google review

Arukshita Anand

Arukshita Anand star-alt star-alt star-alt star-alt star-alt

"MY 50 DOLLARS GONE ALR. i ordered from their website and the food never got delivered. delivery service terrible, no phone number to contact the rider or the store. customer service hotline only keeps you on hold. never ordering from dominos online. UPDATE: i dont know why i ordered frm here again, 60 MINUTES GONE I HAVENT NOT RECIEVED MY FOOD YET"

3 years ago

Google review

Liew Yi Fei

Liew Yi Fei star-alt star-alt star-alt star-alt star-alt

"Pizza delivery extremely late. NEVER ORDER FROM DOMINOS!"

3 years ago

Google review

Warrick Tan

Warrick Tan star-alt star-alt star-alt star-alt star-alt

"No updates, pizza was delayed by until I called them and they told me they didn't even make the pizza yet... one hour after the supposed delivery time. My only regret doing this review is that I couldn't give them 0 stars <3"

3 years ago

Google review

Le Tan Phuc

Le Tan Phuc star-alt star-alt star-alt star-alt star-alt

"PLEASE READ BEFORE YOU ORDER ONLINE! I placed the order in advance a day before the delivery date and set the delivery time to be 12PM next day. At 11.30AM next day, I called the hotline to check the status because I couldn't check it on the "GPS tracking" feature online. Took a while to reach them and was told that the delivery's gonna be delayed for 1Hr. A..." Read more

3 years ago

Google review

Roxanne Wong

Roxanne Wong star-alt star-alt star-alt star-alt star-alt

"I would love to give zero star! waited for nearly 2 hours. called the customer service yet nobody picked up the call."

3 years ago

Google review

SK Wong

SK Wong star-alt star-alt star-alt star-alt star-alt

"Bought the so called “VIP” card and vouchers.. but tried to redeem and each time staff said there is 2 hour wait for over the counter orders.. odd that when we placed online order for pick up from the same store, it was ready in less than 15 mins. Rotten marketing tactic !"

3 years ago

Google review

Enaleen Tuplano

Enaleen Tuplano star-alt star-alt star-alt star-alt star-alt

"I went there and no one took my order. No one payed attention to me. They even entertained the person who came after me."

3 years ago

Google review