68 reviews
1.6/5 average rating
Hesham Rashed
Aung Nu
"NOT EVEN DESERVE 1 STAR. Order at your own risk!!!"
2 years ago
Google review
YX
"Pre-ordered 1 day in advance but delivery delayed for 40min. Unable to track the order on website at all. Compensation coupon also not given. WORSE DELIVERY EXPERNEICE EVER. Fast food? SLOW FOOD!"
2 years ago
Google review
Nachosize
"like everyone else, order is never coming."
2 years ago
Google review
YG Teoh
"Domino's is fast food right? Still don't know why it takes one hour to get my order :)"
2 years ago
Google review
chua jin xuan
"Ordered at 7.15pm been waiting and waiting but food is still not here. Called the helpline but no answer. Checked the GPS tracker and its been at Quality Check for the past 1hr."
2 years ago
Google review
Shinya Sakiyama
"Regret not seeing reviews before placing order. Ordered on 30th March for 31st March 1130am delivery. 1215pm finally got through customer service and was informed order hasn't left outlet as the store was busy.. Customer Service promised order will arrive within the next 30 mins. Food finally came at 1330pm. For a 1 day in advance preorder, this is unreasona..." Read more
2 years ago
Google review
Hui Xian Wong
"Pre-ordered for 31st March 11:30am delivery. Yet up till now 12:30pm status still showing preparing! Tried calling their customer service, after 10 mins only managed to get through and was informed that she was unable to contact the store as well =_____="
2 years ago
Google review
noor aini ismail
"I order via food panda at 1.27pm..at 2.34pm I call them, the food just pickup by (send by the restaurant itself) at 2.30pm 🤬🤬🤬🤬"
2 years ago
Google review
Santa Cruz
"Wow..just wow Already waited for 3 hours... No news from them.. Took forever for the customer service to answer... Kids left hungry... Should had updated if the pizza will not be send so i can at least get something else for the kids... No aplogies.. no nothing... Definetely the last time i will order from them.."
2 years ago
Google review
Tan Terence
"Similar experience as those reviewed earlier. Delayed delivery timing despite placing advance order. 👎👎👎👎👎"
2 years ago
Google review
Fan Yang
"我无语了 已经一个半小时了还没有来"
2 years ago
Google review
Zul Abdillah
"I had ordered the day before. But delivery is very slow. Already twice I have not been able to get my order even though the order has already been paid for. Don't call their restaurant because they will never answer your call."
2 years ago
Google review
Ezzah M
"Ordered twice. Ordered at 9.55pm, expected to leave the outlet by 10.25pm What a joke. Too more than 1.5 h to reach NTU which is only 1 mrt stop away. Stick to pizza hut or canadian"
2 years ago
Google review
Jaime B
"The worst Domino's Pizza in the world. DO NOT WASTE YOUR TIME! Ordered at 10:45 and never arrived. At 15:00 the Food Panda app sent a "Delivered" notification but nobody showed up here. This Domino's should be banned from Food Panda and from any other delivery app, it is a complete waste of time."
3 years ago
Google review
Horizon Fang
"The worst experience that I have ever had in Singapore! Busy telephone lines all the the time! Placed an order on grab but didn’t get it and tried phoning them for several hours but not reply at all!!"
3 years ago
Google review
Aloysius Lim
"Pre-ordered my pizzas at 0859hrs. ETA given by Domino's at 1100hr. Called in at 1115hr to check on my pizza, told to wait another 15mins. Called in again at 1141hr, food still on delay due to only having 1 rider. Manager of the outlet is incompetent in rooster management If he was the one that decided to have only 1 rider on a public holiday. Cancelled my or..." Read more
3 years ago
Google review
Swetha “Yeti” Shanmugavel
"We ordered at 9.40pm through Grab and the pizza never came :/ We also called the helpline and the caller said he'd get back to us after calling the Joo Koon branch but we got ghosted. We waited for ~10 min and cut the call. I wish I could give 0 stars DX Update: The doorbell rang at 12.40pm after we all were asleep, sighh - No free pizza given for late deli..." Read more
3 years ago
Google review
Arukshita Anand
"MY 50 DOLLARS GONE ALR. i ordered from their website and the food never got delivered. delivery service terrible, no phone number to contact the rider or the store. customer service hotline only keeps you on hold. never ordering from dominos online. UPDATE: i dont know why i ordered frm here again, 60 MINUTES GONE I HAVENT NOT RECIEVED MY FOOD YET"
3 years ago
Google review
Liew Yi Fei
"Pizza delivery extremely late. NEVER ORDER FROM DOMINOS!"
3 years ago
Google review
Warrick Tan
"No updates, pizza was delayed by until I called them and they told me they didn't even make the pizza yet... one hour after the supposed delivery time. My only regret doing this review is that I couldn't give them 0 stars <3"
3 years ago
Google review
Le Tan Phuc
"PLEASE READ BEFORE YOU ORDER ONLINE! I placed the order in advance a day before the delivery date and set the delivery time to be 12PM next day. At 11.30AM next day, I called the hotline to check the status because I couldn't check it on the "GPS tracking" feature online. Took a while to reach them and was told that the delivery's gonna be delayed for 1Hr. A..." Read more
3 years ago
Google review
Roxanne Wong
"I would love to give zero star! waited for nearly 2 hours. called the customer service yet nobody picked up the call."
3 years ago
Google review
SK Wong
"Bought the so called “VIP” card and vouchers.. but tried to redeem and each time staff said there is 2 hour wait for over the counter orders.. odd that when we placed online order for pick up from the same store, it was ready in less than 15 mins. Rotten marketing tactic !"
3 years ago
Google review
Enaleen Tuplano
"I went there and no one took my order. No one payed attention to me. They even entertained the person who came after me."
3 years ago
Google review
"FIRST and LAST time for me. I ordered pizza at 8:00pm, now it’s 9:40 and still nobody show up, I called the customer service, they were completely unhelpful."
2 years ago
Google review