James
Aileen Chua
"DO NOT ORDER! Order arrived only after 1 hr 45mins!! No one was picking up the phone. We can’t find out what happened to the order, we can’t cancel. Ordered via Grab and Grab customer service can’t get hold of the Tanjong Katong Branch either. Do not order from this branch. Do not order from Grab. Stay away."
8 months ago
Google review
Trestage Meguro
"Food order through grab. Food not deliver but charged. Grab should also be responsible"
9 months ago
Google review
Zirah Hamz
"Place an order at 1743hrs and now is 2103hrs. No updates or such from them. Tried calling the restaurant, rejected many times."
9 months ago
Google review
Dot Lim
"Waiting for my pizza for the past 1h 20min"
a year ago
Google review
Aashish Pundalik
"Horrific service!! They promise 30 minute delivery and don’t even start preparing your order until after an hour. To make it worse, their customer service lines are always busy and never pick up. Never ordering again!"
a year ago
Google review
Ram Pager
"Waited 2 hours for delivery, ordered Pizza Hut instead…ZzZ"
a year ago
Google review
Sandeep M
"Ordered pizza via Grab and even after 2 hours order still in kitchen , customer service help line is just annoying IVR and promotions . Very bad CX .. best to be avoided . Can't even cancel order ... can't depend on grab food + domino's"
a year ago
Google review
inn poh lim
"No choice but to give 1 star. Paid for pizza and asked to pick up an hour later. When we went to pick up, the food is not prepared yet (will take another 30 min). We accepted the refund, no choice - but it is still not delivering on promises, which is fundamental to doing business."
a year ago
Google review
Nicholas Lim
"It’s one thing to provide guarantees and promises, and another to fulfil them. All of us anticipated a decent dinner but when the delivery time passed (for a long time) and no updates were given, this really left a bitter taste in what had been a restaurant we frequented when we thought to eat pizza. After calling their hotline twice (15 minutes each time),..." Read more
2 years ago
Google review
Jean Leow
"Domino's pizza at tanjong katong, please inform your delivery guy to call the customer if you are going to be late for delivery. Instead of stuffing customers with free pizza and getting away with repeated late deliveries, why don't you look at ways to improve your system so customers get their pizza on time ?"
2 years ago
Google review
Goh Wei ming
"The team screwed up big time and not coordinated, waited for 2 hours for pizza"
2 years ago
Google review
Anoma Chuannoree
"I ordered via Grab, didn't even receive my order. The driver didn't even bother to contact me. I even put address description for easier understanding. We were waiting for an hour, starving and hoping to have a nice dinner. Now we got no food but a cup noodle, plus possibly acid reflux because waiting too long. Absolutely unaccessible. We need more than a fu..." Read more
2 years ago
Google review
Luke Luo
"the worst pizza delivery in singapore can’t believe these cost me around 48 😅"
3 years ago
Google review
lynda seow
"Cheese pizza was cold and crust was extremely flat. Extravagant pizza was OK. But also crust was flat. Won't order again. Waited more than an hr for this"
3 years ago
Google review
michael john christopher macabulos
"Waited almost 3 hours for just a pizza. We were informed that the order is on the way but yet to come. Cancelled the order instead. Be careful when ordering from this outlet."
3 years ago
Google review
Terminator 007
"The difference between the two photos. Just bought it today n this is what i got. The pepperoni missing"
3 years ago
Google review
uthaya kumar
"very late delivery more than 1 hour plus..."
3 years ago
Google review
Moganesswaran Panchanathan
"Worst worst worst in time keeping. This is second time I kena. First time 3 hours, now 90 minutes. Called Service Centre, fully engaged. Could you guy at least notify before we click purchase that your shop is busy to can't take another order in queue. Worst service dude..worst"
3 years ago
Google review
Claire Y
"pizza was not tasty at all."
4 years ago
Google review
Wiliam S
"Getting from bad to worse. Pizza dough is so dry and dead. Its like I'm eating crusty flattened punched down dough. Ingredients were very very mediocre, especially the 4 cheese. To be honest don't even know what I'm eating."
4 years ago
Google review
suj kum
"Worst pizza ever!! No taste no flavour.. will never go here again."
5 years ago
Google review
Varun Musunuri
"Had to wait for 10 mins to make an order and more than an hour to get my food..."
6 years ago
Google review
Ruel Payawal
"Terrible customer service plus long wait for your order. Waited for 30mins, went to the counter, had to shout before someone came to me. Turns out my pizzas were already for about 10mins, just that no one bothered to call out my order #."
6 years ago
Google review
sp
"They lie about EVERYTHING. Bad, misleading website, and complete BS policy about a guaranteed half hour delivery. It's been an hour since I ordered and the status is still 'processing'. Customer service tells me the store 'declared' delays but that info is nowhere to be found. Not sure who the f they declared it to."
6 years ago
Google review
"Does not give ETA of delivery. Does not update tracker. It's only updated to be otw when he reaches my address."
8 months ago
Google review