Domino's Pizza Katong Reviews & Testimonials

3.3 (102)

Reviews: 102


5
34%
4
23%
3
11%
2
2%
1
30%

57% of customers would recommend Domino's Pizza Katong

  Showing 1 star reviews only  

James

James star-alt star-alt star-alt star-alt star-alt

"Does not give ETA of delivery. Does not update tracker. It's only updated to be otw when he reaches my address."

8 months ago

Google review

Aileen Chua

Aileen Chua star-alt star-alt star-alt star-alt star-alt

"DO NOT ORDER! Order arrived only after 1 hr 45mins!! No one was picking up the phone. We can’t find out what happened to the order, we can’t cancel. Ordered via Grab and Grab customer service can’t get hold of the Tanjong Katong Branch either. Do not order from this branch. Do not order from Grab. Stay away."

8 months ago

Google review

Trestage Meguro

Trestage Meguro star-alt star-alt star-alt star-alt star-alt

"Food order through grab. Food not deliver but charged. Grab should also be responsible"

9 months ago

Google review

Zirah Hamz

Zirah Hamz star-alt star-alt star-alt star-alt star-alt

"Place an order at 1743hrs and now is 2103hrs. No updates or such from them. Tried calling the restaurant, rejected many times."

9 months ago

Google review

Dot Lim

Dot Lim star-alt star-alt star-alt star-alt star-alt

"Waiting for my pizza for the past 1h 20min"

a year ago

Google review

Aashish Pundalik

Aashish Pundalik star-alt star-alt star-alt star-alt star-alt

"Horrific service!! They promise 30 minute delivery and don’t even start preparing your order until after an hour. To make it worse, their customer service lines are always busy and never pick up. Never ordering again!"

a year ago

Google review

Ram Pager

Ram Pager star-alt star-alt star-alt star-alt star-alt

"Waited 2 hours for delivery, ordered Pizza Hut instead…ZzZ"

a year ago

Google review

Sandeep M

Sandeep M star-alt star-alt star-alt star-alt star-alt

"Ordered pizza via Grab and even after 2 hours order still in kitchen , customer service help line is just annoying IVR and promotions . Very bad CX .. best to be avoided . Can't even cancel order ... can't depend on grab food + domino's"

a year ago

Google review

inn poh lim

inn poh lim star-alt star-alt star-alt star-alt star-alt

"No choice but to give 1 star. Paid for pizza and asked to pick up an hour later. When we went to pick up, the food is not prepared yet (will take another 30 min). We accepted the refund, no choice - but it is still not delivering on promises, which is fundamental to doing business."

a year ago

Google review

Nicholas Lim

Nicholas Lim star-alt star-alt star-alt star-alt star-alt

"It’s one thing to provide guarantees and promises, and another to fulfil them. All of us anticipated a decent dinner but when the delivery time passed (for a long time) and no updates were given, this really left a bitter taste in what had been a restaurant we frequented when we thought to eat pizza. After calling their hotline twice (15 minutes each time),..." Read more

2 years ago

Google review

Jean Leow

Jean Leow star-alt star-alt star-alt star-alt star-alt

"Domino's pizza at tanjong katong, please inform your delivery guy to call the customer if you are going to be late for delivery. Instead of stuffing customers with free pizza and getting away with repeated late deliveries, why don't you look at ways to improve your system so customers get their pizza on time ?"

2 years ago

Google review

Goh Wei ming

Goh Wei ming star-alt star-alt star-alt star-alt star-alt

"The team screwed up big time and not coordinated, waited for 2 hours for pizza"

2 years ago

Google review

Anoma Chuannoree

Anoma Chuannoree star-alt star-alt star-alt star-alt star-alt

"I ordered via Grab, didn't even receive my order. The driver didn't even bother to contact me. I even put address description for easier understanding. We were waiting for an hour, starving and hoping to have a nice dinner. Now we got no food but a cup noodle, plus possibly acid reflux because waiting too long. Absolutely unaccessible. We need more than a fu..." Read more

2 years ago

Google review

Luke Luo

Luke Luo star-alt star-alt star-alt star-alt star-alt

"the worst pizza delivery in singapore can’t believe these cost me around 48 😅"

3 years ago

Google review

lynda seow

lynda seow star-alt star-alt star-alt star-alt star-alt

"Cheese pizza was cold and crust was extremely flat. Extravagant pizza was OK. But also crust was flat. Won't order again. Waited more than an hr for this"

3 years ago

Google review

michael john christopher macabulos

michael john christopher macabulos star-alt star-alt star-alt star-alt star-alt

"Waited almost 3 hours for just a pizza. We were informed that the order is on the way but yet to come. Cancelled the order instead. Be careful when ordering from this outlet."

3 years ago

Google review

Terminator 007

Terminator 007 star-alt star-alt star-alt star-alt star-alt

"The difference between the two photos. Just bought it today n this is what i got. The pepperoni missing"

3 years ago

Google review

uthaya kumar

uthaya kumar star-alt star-alt star-alt star-alt star-alt

"very late delivery more than 1 hour plus..."

3 years ago

Google review

Moganesswaran Panchanathan

Moganesswaran Panchanathan star-alt star-alt star-alt star-alt star-alt

"Worst worst worst in time keeping. This is second time I kena. First time 3 hours, now 90 minutes. Called Service Centre, fully engaged. Could you guy at least notify before we click purchase that your shop is busy to can't take another order in queue. Worst service dude..worst"

3 years ago

Google review

Claire Y

Claire Y star-alt star-alt star-alt star-alt star-alt

"pizza was not tasty at all."

4 years ago

Google review

Wiliam S

Wiliam S star-alt star-alt star-alt star-alt star-alt

"Getting from bad to worse. Pizza dough is so dry and dead. Its like I'm eating crusty flattened punched down dough. Ingredients were very very mediocre, especially the 4 cheese. To be honest don't even know what I'm eating."

4 years ago

Google review

suj kum

suj kum star-alt star-alt star-alt star-alt star-alt

"Worst pizza ever!! No taste no flavour.. will never go here again."

5 years ago

Google review

Varun Musunuri

Varun Musunuri star-alt star-alt star-alt star-alt star-alt

"Had to wait for 10 mins to make an order and more than an hour to get my food..."

6 years ago

Google review

Ruel Payawal

Ruel Payawal star-alt star-alt star-alt star-alt star-alt

"Terrible customer service plus long wait for your order. Waited for 30mins, went to the counter, had to shout before someone came to me. Turns out my pizzas were already for about 10mins, just that no one bothered to call out my order #."

6 years ago

Google review

sp

sp star-alt star-alt star-alt star-alt star-alt

"They lie about EVERYTHING. Bad, misleading website, and complete BS policy about a guaranteed half hour delivery. It's been an hour since I ordered and the status is still 'processing'. Customer service tells me the store 'declared' delays but that info is nowhere to be found. Not sure who the f they declared it to."

6 years ago

Google review