87 reviews
3.3/5 average rating
Apool Whye
Lina Chua
"Ordered the pizza at 6.23pm, supposed to reach by 6.53pm, end up i received the pizza late 1hr and is cold!! Lousy service and I laugh when I see their tag of guarantee delivery in 30min! Tried to call their hotline and the phone number is unable to connect,not even a ring tone can be heard,is like invalid number!"
a year ago
Google review
Lynn Tan
"Its very bad service .I ordered through Grab snd it promises me that it will reach by 45 mins and yet another delay 1 hr! customer service are there but they are not in control.Its a waste of time having to wait for them to pock up .They cannot help at all"
a year ago
Google review
Iza Abdul Malik
"The Simply Cheese is always the BEST 👍🏻"
a year ago
Google review
N Jeevanesh
"Very nice handling"
a year ago
Google review
Jaclyn Loh
"Parking is limited"
2 years ago
Google review
Pauline Lim
"Ordered pizza online to self-pickup, and my pizza was ready on time. Restaurant was clean and had my impression was that there was seating space for at least 6 to 8 groups of 4. Parking available in the basement."
2 years ago
Google review
Jonathan Huang
"Ordered at 7:00pm, expected to deliver at 7:30pm Called the store, said there will be delay because of too many orders, will deliver earliest by 8:45pm Called at 9pm, said there is delay because of too many orders, will deliver earliest in the next 2 hours Asked what is going on, why is food taking 4 hours to cook, they said not enough drivers. That’s com..." Read more
2 years ago
Google review
Kfc Eater
"Berry good."
2 years ago
Google review
Grace Shalom
"Nice place, Nice pizza"
2 years ago
Google review
Siang Ee Tan
"Horrible online order system. The staff can anyhow change the outlet status in order to reject the orders."
2 years ago
Google review
Charmaine Lim
"Staffs are friendly and courtesy, food is hot when served, pizzas taste delicious 😋"
2 years ago
Google review
Kenneth Tong
"Yummy and convenient."
2 years ago
Google review
Wei Jiat Lim
"Very horrible and horrendous experience with this Domino’s Pizza branch. If i can give zero stars i would. I used the Grab app to order the food, and was expected to wait 1 hour which i took the risk to order and after waiting 1 hour and 15mins, i decided to call the Domino’s customer service and was told to wait another 40mins from the call !!!! Is this f..." Read more
2 years ago
Google review
Amber Yap
"Placed order via Grabfood app and the waiting time they stated was 1.5hour, but it still didnt came after the expected time. Made a phone call to Domino's customer service and waited for another 20mins, finally the call got picked up and I was told that the branch has alot orders and they are lacking of manpower to deliver the pizzas. Can't even cancel my or..." Read more
2 years ago
Google review
Nova POS
"Pan's size way too small. I am not feeling it. Not juicy enough Not thick enough. Not satisfy at all. Too dry. Still hungry."
2 years ago
Google review
Hweetarina
"Horrible customer service and it takes me 20 min just to order the pizza itself. as the counter is inexperience. Counter seek for help yet there was no staff helped him. 0 professionalism from the staff and 0 teamwork."
2 years ago
Google review
Khairi Lah
"Nice pizza"
2 years ago
Google review
Chi Wei Tan
"Just for take away"
2 years ago
Google review
Mak Rik
"Terrible waiting time and zero customer support service. My food was late by a few HOURS and could not reach customer support service after being on the phone for 30 mins. I would sincerely suggest to replace the current staff to people who actually care about their job as this lack of care is clearly affecting the business. I as well as many others will not..." Read more
2 years ago
Google review
Fuad Rsl
"Ordered and was told that order will arrived at the stipulated time, but when I called to enquire about my order status, the CS informed that she's unable to get through the call. She told me that she'll call me back. After about 3 to 5 min later CS called back and said that my order will be ready in 1 and the half hour. They insisted that when I ordered, th..." Read more
3 years ago
Google review
Aison George
"Not recommended as delivery not meeting expectation. Company policy to deliver in 30mins but ask to wait 2hr to get it. NEVER EVER USE GRAB to order as dominis customer service ask for bank details to refund which is not a safer way . Always go with grab cuatomer care to cancel or refund as domino's customer service not stationed in singapore ."
3 years ago
Google review
FADLI 80s kid
"Best ever pizza place"
3 years ago
Google review
Louis Chow
"I bought a few XL pizzas for my son's birthday. That was my 1st time eating Domino's pizza. To be honest, Domino's is better than Pizza Hut's. Service at Sembawang branch was barely acceptable, that's why only 4 stars."
3 years ago
Google review
Teh Tarik
"I ordered Domino's pizzas on Foodpanda but the order was received after an hour and a half. Like why would the crew take so long just to prepare three personal sized pizzas? When the pizzas arrived, they weren't cut properly and the toppings were not evenly placed. I suggest people who want to order Domino's online order from other outlets than Sembawang. Re..." Read more
3 years ago
Google review
"I've ordered from 7.45pm till now it's 10.00pm. tried to call the CS keep on saying it's busy. Till now there's no ans and my order never received. Scam"
a year ago
Google review