Domino's Pizza Sumang Walk Reviews & Testimonials

2.4 (99)

Reviews: 99


5
21%
4
13%
3
7%
2
2%
1
57%

34% of customers would recommend Domino's Pizza Sumang Walk

Pramod Singh

Pramod Singh star-alt star-alt star-alt star-alt star-alt

"Waited for 2 hours for delivery order. And when called to check status and asked to cancel guy hung up on me. Terrible customer service."

8 months ago

Google review

Kangya Liao

Kangya Liao star-alt star-alt star-alt star-alt star-alt

"Placed order at 805pm and food only got in the oven at 943pm. Food got delivered at 1007pm. So they took 2 whole hours to get my food delivered despite advocating for the food to be delivered in 30min. Essentially they only took about 25min from when the food is being placed in the oven to when it’s being delivered, so what is happening in that 1.5h??? If th..." Read more

8 months ago

Google review

john bennett

john bennett star-alt star-alt star-alt star-alt star-alt

"Bloody scam, orders say in oven then end up the web ask me to reorder again, such a horrible outlet. U can keep the pizza in the oven aall the way"

8 months ago

Google review

Hao Lew

Hao Lew star-alt star-alt star-alt star-alt star-alt

"Order #07od-5q9f took more than 1hour, pizza is Cold, dough is tough. Won't order again."

8 months ago

Google review

Sanjeewa Fernando

Sanjeewa Fernando star-alt star-alt star-alt star-alt star-alt

"Do not order from any platforms. They won’t send the orders for many hours and cannot contactable. At the end you have to cancel the order and sleep without having your dinner"

8 months ago

Google review

Haffidz Rahman

Haffidz Rahman star-alt star-alt star-alt star-alt star-alt

"WORST RESTAURANT EVER. Pizza delivery 2 hours and still not delivered yet. I suggest not buying from this outlet ever again. Customer service does not even work."

8 months ago

Google review

aliahdarwisyah

aliahdarwisyah star-alt star-alt star-alt star-alt star-alt

"ordered at 745pm & until closing my order didnt arrive. called hotline, line instantly cut off. have email them & im expecting a refund 1 week from today or ill file a complaint to CASE. outrageous service. DONT ORDER FROM THEM."

8 months ago

Google review

Choo Wei Chern

Choo Wei Chern star-alt star-alt star-alt star-alt star-alt

"Made online delivery order at 5pm for 6.45pm delivery. As of 9.45pm, I have yet to receive the food (despite the live tracker saying it is delivered since 9pm). Please refund me for the non-delivery. Whoever is the product owner or accept the ordering website / app needs to be replaced. A very basic feature to prevent over ordering would have prevented thi..." Read more

8 months ago

Google review

jun tian

jun tian star-alt star-alt star-alt star-alt star-alt

"Very disappointed by this awful delivery service, hotline is for no answering, would never waste time considering any products again."

8 months ago

Google review

Aldric Wong

Aldric Wong star-alt star-alt star-alt star-alt star-alt

"Ordered for 630pm delivery, its been 3hrs and still not delivered while tracking status is updated as delivered. Can't get through the hotline for the past 3 hours. Never order again!!"

8 months ago

Google review

Chua Francis

Chua Francis star-alt star-alt star-alt star-alt star-alt

"order online at 3pm for 1830hrs delivery. now at 2030hrs..... .not a single call or notification to mention it late. hotline can't even get thru."

8 months ago

Google review

Rave Tay

Rave Tay star-alt star-alt star-alt star-alt star-alt

"Ordered at 542PM, till now there’s still no food arriving at our house. It’s been 3 hours. I’m going out to eat, please issue a refund and you can dabao your own pizza back to your boss for him party at his house instead of ours. My order number is: 4353c2dd-8724-47ae-b612-a74b2d4e71c9 you better issue a refund to me, I’m not accepting your pizza."

8 months ago

Google review

zachary leow

zachary leow star-alt star-alt star-alt star-alt star-alt

"Waited for 2 hours for food that was meant for my family. The food delivery servicer was kind enough to help attempt to contact the Dominos branch for about 15-20 minutes, but Domino's remained uncontactable throughout. Food suddenly arrived after the 2h mark without any indication from anyone. Still, will never order from them again - all these seem to be r..." Read more

9 months ago

Google review

Dewi Kartika

Dewi Kartika star-alt star-alt star-alt star-alt star-alt

"This is my second time ordering from this outlet and both times my order came late, both 2 hours later and both times we had to go down by ourselves to the store to pick up our orders.This is very upsetting coming from a repeat customer. There was no update from staff and hotline is forever busy. I believe there should be some change and manager/supervisor a..." Read more

9 months ago

Google review

illya shafira

illya shafira star-alt star-alt star-alt star-alt star-alt

"Waited 3 hours for an hour and it’s still not here. tried calling the hotline and it did not go through. really. disappointed with the service. please do not order from here"

9 months ago

Google review

kay dee poh

kay dee poh star-alt star-alt star-alt star-alt star-alt

"I seldom give 1 star review for any restaurant, unfortunately this branch deserve 1 star, the delayed more than 1.5 hr yet no one is answer the hotline. I saw many similar reviews and seems like this issue is not improving at all. If you are not capable to handle this problem, pls at least pre-alert customer about the long delivery time so we can consider to..." Read more

9 months ago

Google review

Thavaseelan Sabapathy

Thavaseelan Sabapathy star-alt star-alt star-alt star-alt star-alt

"Did not receive any pizza after 2 hours!! 1 hour on line with customer service and no answer! Horrible service from customer service down to restuarant! Kids were waiting for 2 hours for food. End up cancelling and ordered from Canadian Pizza. Food received in 25 mins! And Dominos informed refund after 7 working days!!! This is the last i will be ordering fr..." Read more

9 months ago

Google review

Kelvin Lim

Kelvin Lim star-alt star-alt star-alt star-alt star-alt

"Waited a full 53 minutes from time of order until the pizza was ready. Gosh!!!"

9 months ago

Google review

Mohan Mayilsamy

Mohan Mayilsamy star-alt star-alt star-alt star-alt star-alt

"I have walked in to order for take out at 10.15 pm and the person in the counter reluctantly said “we’re closed” but the sign says they’re open till 11 PM"

9 months ago

Google review

Lovely Sacle

Lovely Sacle star-alt star-alt star-alt star-alt star-alt

"hi sumang i ordered yesterder at 930 pm my pizza never reach me until waited 11:30 you shop already closes .. wheres the justice i need my refund .. i will come to your shop.. u all put delivered mh stautus but no pizza reach me.. you all so clever..!!!"

9 months ago

Google review

Black PearL

Black PearL star-alt star-alt star-alt star-alt star-alt

"Lovely ambiance and huge space. Thank you for the invitation."

10 months ago

Google review

Jiayi Chua

Jiayi Chua star-alt star-alt star-alt star-alt star-alt

"wrong ingredient for my pizza i pay money to add pineapple but there isnt any, i try to call customer service but no body answer, this is terrible, please do something about this incident i cant have my proper dinner!"

10 months ago

Google review

Susu'ᄉ'

Susu'ᄉ' star-alt star-alt star-alt star-alt star-alt

"wrong ingredient for my pizza where i pay money to add pineapple but there isnt any pineapple! i try to call customer service but nobody answer! terrible service feedback,please do something about it, i cant have my proper dinner"

10 months ago

Google review

je jun Tan

je jun Tan star-alt star-alt star-alt star-alt star-alt

"Terrible and slow service. Takes more than 1.5 hour past scheduled time for a delivery, with no updates provided to the customer."

10 months ago

Google review

SJ Loke

SJ Loke star-alt star-alt star-alt star-alt star-alt

"it never came 👎🏻"

a year ago

Google review