Domino's Pizza Sumang Walk Reviews & Testimonials

2.4 (99)

Google Reviews: 99


5
21%
4
13%
3
7%
2
2%
1
57%

34% of Google users would recommend Domino's Pizza Sumang Walk

  99 reviews
  2.4/5 average rating

  Showing 1 star reviews only  

Jeferson Ferrer

Jeferson Ferrer star-alt star-alt star-alt star-alt star-alt

"Ordered delivery at 2.50pm and says it will take 90mins to deliver so by right 4.20pm will reach but its 4.45pm and no sign of Delivery yet. By far the worse outlet of Domino’s , Even if busy it shouldn’t take super long to make and deliver pizza. And seeing the other reviews, I’m guessing the management doesn’t bother about improving this outlet’s performan..." Read more

a year ago

Google review

Suvrat Rai

Suvrat Rai star-alt star-alt star-alt star-alt star-alt

"The staff is very unprofessional and intentionally sabotage the dining experience. Twice I have visited where I was told that takeaway orders will take at least one hour to serve whereas in reality they took only 15 minutes to prepare and serve the order, which means they were simply lying. The latest experience was when they refused to take dining order say..." Read more

a year ago

Google review

Harshita Rai

Harshita Rai star-alt star-alt star-alt star-alt star-alt

"Absolutely pathetic service of the staff at this Domino’s outlet. They right-away denied taking our order at 10:30 pm when the store timings run till 11:00 pm, so we had to place our order online, and then our pizza was prepared within 15 minutes. This has happened more than twice with us. I request the authorities to remove this staff ASAP as they are high..." Read more

a year ago

Google review

Coffey Bean

Coffey Bean star-alt star-alt star-alt star-alt star-alt

"This is ridiculous I order at 8pm and now it's 2144 I still didn't receive my order despite the outlet is so near. When I try to track it's still baking. Unable to get the outlet hotline at all. Can't canceled so now I really dunno what to do"

a year ago

Google review

Qan Tas

Qan Tas star-alt star-alt star-alt star-alt star-alt

"ABSOLUTELY HORRIBLE. Please DON'T order delivery from this outlet. Took almost 3 HOURS just to deliver 2 Large Pizzas, when it clearly stated a 40mins delivery. Tried contacting their hotline to complain about the extensive wait but was directed to an on-call waiting line, this goes to show just how many unsatisfacted customers there is dialing in to feedbac..." Read more

a year ago

Google review

Kanza Ameenah Kashif

Kanza Ameenah Kashif star-alt star-alt star-alt star-alt star-alt

"Ordered via FP and delivered by the store. Found a strand of hair on my pizza. tried contacting the store to no avail. Also communicated the issue to FP and agent was incompetent. wasnt very helpful at all. very disappointed with the experience."

a year ago

Google review

Ragunath Selvarajoo

Ragunath Selvarajoo star-alt star-alt star-alt star-alt star-alt

"Ordered and received after 2 hrs. Calling customer service and not picking up. Further down 1 of my order is wrong. Rider didn't even apologise. Worst dominos pizza ever."

a year ago

Google review

Dharsh Kwon

Dharsh Kwon star-alt star-alt star-alt star-alt star-alt

"Accepting orders when they can't deliver on time.. and I can't contact them cause they are closed.. TERRIBLE!"

a year ago

Google review

Rene Tan

Rene Tan star-alt star-alt star-alt star-alt star-alt

"Placed order at 9pm but till now my delivery haven't even out of kitchen. Terrible service. If you cannot process please have the courtesy to call the customer and inform."

a year ago

Google review

Hanissa Aleeya

Hanissa Aleeya star-alt star-alt star-alt star-alt star-alt

"do not order from this place. as stated, the pizza will be delivered within an hour, yet it arrived 2 hours later. worst customer service!"

a year ago

Google review

lycan

lycan star-alt star-alt star-alt star-alt star-alt

"they ruined my pizza, lots of cheese placed unevenly"

a year ago

Google review

黄健玉

黄健玉 star-alt star-alt star-alt star-alt star-alt

"完全没人食堂,都需要等一个小时,只要叫餐就需要等待一个小时!难怪一个客人都没!是人都走"

a year ago

Google review

Ng ZiTing

Ng ZiTing star-alt star-alt star-alt star-alt star-alt

"Do not order from this place unless u want to wait for 2hours and a half for your delivery order. Brought the pizza bundle on grab, it’s not the delivery driver fault because my food is still in the kitchen and is very much delayed compared to the time stated. It’s already 11pm (their closing time) and I have not received my order, called their customer serv..." Read more

a year ago

Google review

Gillian Ng

Gillian Ng star-alt star-alt star-alt star-alt star-alt

"I placed order at 7.15 pm on Dec 24 . Now 9.48pm still have not received my pizza . Wanted to cancel the order ,called hotline waited for 30 mins but no response. Terrible Service. If you cannot deliver within 1 hour you should at least contact the customer to check if they want to cancel the order."

a year ago

Google review

Sungho Yoon

Sungho Yoon star-alt star-alt star-alt star-alt star-alt

"Cannot recommend. Such a small portion for SGD 33, and there's barely any cheese and pepperoni."

2 years ago

Google review

Sherman Fu

Sherman Fu star-alt star-alt star-alt star-alt star-alt

"Have always ordered delivery, however as I was living near by. Tried to dine-in service staff was busy packing even though we have stood there for 10 mins. Had to call out, and he was rude. "Alot of orders have to wait more than 1 hour"."

2 years ago

Google review

J Gee

J Gee star-alt star-alt star-alt star-alt star-alt

"Delivery supposed to arrive at 6.11pm and still no pizza at 7.45pm. Epic fail. Never again"

2 years ago

Google review

Angeline Tan

Angeline Tan star-alt star-alt star-alt star-alt star-alt

"Always couldn't get to order takeaway or even dining in due to high volume 🤔"

2 years ago

Google review

Foo Chun Chong

Foo Chun Chong star-alt star-alt star-alt star-alt star-alt

"Order takes more than TWO hours and yet still pending QC before delivery,called and waited for more than 20 minutes and you guess what? NO ONE ANSWERING THE CALL."

2 years ago

Google review

Jansen Lam

Jansen Lam star-alt star-alt star-alt star-alt star-alt

"place and order waited for 1h food havnt arrived called n enquire, told to wait for another hour as food is just dispatched"

2 years ago

Google review

Haratoo

Haratoo star-alt star-alt star-alt star-alt star-alt

"honestly their pizza isnt even that great. spend $30+ on 2 small pizzas when i cudve just went to little caesars for a better and bigger one for $20+. literally regretted once i received them. will NEVER indulge in any of their outlets again."

2 years ago

Google review

andy ng

andy ng star-alt star-alt star-alt star-alt star-alt

"Always before ordering, the counter staff will tell u waiting time is 1hr 30mins or 2hrs. Even when there are no customers in stall"

2 years ago

Google review

CK

CK star-alt star-alt star-alt star-alt star-alt

"UPDATE: Just utterly appalled by your response when I sent an official complaint via email. Your CSO probably didn’t bother reading and copy pasted a generic apology template reply that doesn’t apply to my case. Stop engaging your staff or 3rd party marketer to promote your “free” pizza coupon, its $30 fyi. Extremely rude door to door salesperson when I rej..." Read more

3 years ago

Google review

潘韵

潘韵 star-alt star-alt star-alt star-alt star-alt

"the attitude of the staff is very bad,and they keep changing cashier,and speak loudly to customer It's rude to talk to customers😔"

3 years ago

Google review

Slack Rider

Slack Rider star-alt star-alt star-alt star-alt star-alt

"Should have more manpower here as people need to wait 1hr for just a personal pan pizza ."

3 years ago

Google review