Domino's Pizza Woodlands Reviews & Testimonials

3.3 (93)

Reviews: 93


5
40%
4
10%
3
15%
2
8%
1
28%

50% of customers would recommend Domino's Pizza Woodlands

  Showing 1 star reviews only  

Rea Goh

Rea Goh star-alt star-alt star-alt star-alt star-alt

"Dear Domino, can you do a check on Woodland Branch? I placed my order on the 2 October, 6:47pm, now 20:05 pizza is still not here. Online GPS stopped tracking. Hotline forever on the auto machine. I want a refund. Don't want your pizza anymore. To other buyers, stay off Domino in Woodland. The management should do something, otherwise should just close shop..." Read more

2 years ago

Google review

Anna andy

Anna andy star-alt star-alt star-alt star-alt star-alt

"staff there said need to wait 90 minute to get our order??? Why??"

2 years ago

Google review

Angel

Angel star-alt star-alt star-alt star-alt star-alt

"Ordered at 14.55 and its 730pm rn my dude where is da pizza at?! is it even possible for me to say no when the pizza is finally here? im speechless ಠ╭╮ಠ"

2 years ago

Google review

DKXY

DKXY star-alt star-alt star-alt star-alt star-alt

"Worst place to order a pizza. Takes more than 2 hours to deliver, takes 1 hour to get through hotline, and customer service officer couldn't give a care to help. Order if you enjoy waiting indefinitely and being on hold for 1 hour to get zero information from nonchalant call center staff."

2 years ago

Google review

nora samad

nora samad star-alt star-alt star-alt star-alt star-alt

"Worst place to order your pizza. I came before 6pm and was told to wait for an hour. Sit ouside and wait..even after an hour pass ..i still got to wait further. Defitnetly this place is lacked of manpower and management of Domino's is not looking into these issues. Although their pizza is one of my favourite, but I can't wait that long and its not the first..." Read more

2 years ago

Google review

SGMakanGuide

SGMakanGuide star-alt star-alt star-alt star-alt star-alt

"Staff will ignore you and pretend you don't exist. Busy talking amongst themselves."

2 years ago

Google review

Mini Long bao

Mini Long bao star-alt star-alt star-alt star-alt star-alt

"staffs are not attentive to customers. staffs themselves should do their job instead of asking those delivery guys to do it."

2 years ago

Google review

KK Axel

KK Axel star-alt star-alt star-alt star-alt star-alt

""best" services ever. Walked in and stand at the counter for ay least 5 minute and everyone of the staffs (at least 5) continue doing their thing speaking malay loudly minding their own business as if I am transparent. Apparently this branch is just that worst after reading others reviews. I used to like dominos but thanks to this branch, i totally get sick..." Read more

3 years ago

Google review

Pradeep Krishnamoorthy

Pradeep Krishnamoorthy star-alt star-alt star-alt star-alt star-alt

"This rating is cos this is the first time I try domino's and probably the last unless ordered by someone else. The thin crust pizza was like a leaf (too thin), I didn't like it. The staff at this branch are really good and try their best to provide a good service though the ordering system and domino's in general does not do well."

3 years ago

Google review

Kira 1308

Kira 1308 star-alt star-alt star-alt star-alt star-alt

"I ordered online for my family at about 2pm for delivery at 6.45pm just in time for break fast yet it is 8.05pm now and I've been told that my pizzas are not even in the oven ???????? My family hasn't eaten since break fast since we are waiting for the pizza to be delivered. Can y'all follow time properly????? 8.05pm yet the pizza hasn't even been in the ove..." Read more

3 years ago

Google review

Foo Chia Lui

Foo Chia Lui star-alt star-alt star-alt star-alt star-alt

"Really bad service, already 2hours we still waiting for the pizza, the phone can throw away ,no one pick up"

3 years ago

Google review

wira idris

wira idris star-alt star-alt star-alt star-alt star-alt

"I ordered some pizzas and side dishes at about 5 plus in the evening for breaking of fast. We had to order early because of the rush orders. Instead of delivery, we opted for self collect at 6.15pm. We had more than an hour. My son went to collect at 6.20pm and was told the orders were not even done yet. They were not even prepared or cooked! We had nothing..." Read more

3 years ago

Google review

Candice Teo

Candice Teo star-alt star-alt star-alt star-alt star-alt

"Bad service. No staff was there to man the counter. The rest of the staff pretended not to see customers. When a malay girl finally was at the counter, she said wait ah I haven't changed into uniform before I even asked anything."

3 years ago

Google review

Sapy Jun

Sapy Jun star-alt star-alt star-alt star-alt star-alt

"Tip! When you order for pick up only because Woodlands Domino's offers you a Takeaway Gifts, think again. Just stick to delivery order because staffs here prioritize on delivery customers instead of the takeaway ones. So don't bother waiting at the shop for hours..."

3 years ago

Google review

Bryan Ng

Bryan Ng star-alt star-alt star-alt star-alt star-alt

"Ordered both different size of portfino prawn pizza, the ingredients for both big and small size are the same, seriously?"

3 years ago

Google review

Ignis Incendio

Ignis Incendio star-alt star-alt star-alt star-alt star-alt

"Extremely long wait times even for pre-orders. Pizza for 7:45pm, if you go there at 7:45pm they’ll ask you to wait an hour or more. Someone else who ordered at 3pm for 7pm pickup also had to wait. Refund hotline is swamped."

3 years ago

Google review

Gabriel Huang

Gabriel Huang star-alt star-alt star-alt star-alt star-alt

"POOR POOR SERVICE. It was around 8pm+. You can literally stand at the front counter with nobody attending it for 10 minutes. You then shift position trying to find a staff and finally spot one behind the wall partition having her meal with the rest in the kitchen chatting and laughing. Yelled for service a few times, the staff having her meal ignored at firs..." Read more

4 years ago

Google review

anif aziz

anif aziz star-alt star-alt star-alt star-alt star-alt

"i has been charge for delivery and my food order by bank payment and been waiting more 2 hour for my food at outside . and the delivery man didnt show up. and i try to called many times but dindt pickup mycall. I PAID FOR FOOD AND GET NO FOOD. the apps show the delivery has delivered my food but i dont know where the delivery man drop the food. 👏"

4 years ago

Google review

Joleen Tan

Joleen Tan star-alt star-alt star-alt star-alt star-alt

"More then 10 staff working. Walking in and out. Am standing at the counter repeating 3 times "excuse me" customer service everyone just walk pass and ignore. Till my husband ask if they are working today."

5 years ago

Google review

Mr Quek

Mr Quek star-alt star-alt star-alt star-alt star-alt

"Very bad service. Counter is totally untended. 7 of the staff choose to walk pass us outside to take selfies instead of attending to us. Seems like nobody is working at all. Had to shout in to the kitchen several times asking if anyone is working. Everyone in the kitchen looked at us (about 4 staff) and ignored. Went out to ask if the 7 staff taking selfies..." Read more

5 years ago

Google review

Sin Yee Lau

Sin Yee Lau star-alt star-alt star-alt star-alt star-alt

"Waited more than 1 hour for our order and the pizzas came out burnt and uncut. Poor service."

5 years ago

Google review

Junhwee Lau

Junhwee Lau star-alt star-alt star-alt star-alt star-alt

"Poor Staff attitude and efficiency."

5 years ago

Google review

I-Lun Tseng

I-Lun Tseng star-alt star-alt star-alt star-alt star-alt

"I ordered pizzas via GrabFood, and the pizzas were delivered from this store. The pizzas we received were very dry, lukewarm, and tasted very bad. Also, the Hawaiian pizza had very little pineapple. I even thought that the pizzas might be made several hours ago before the delivery. Moreover, the price was high for the amount of food we got. Additionally, the..." Read more

5 years ago

Google review

Justin Jung

Justin Jung star-alt star-alt star-alt star-alt star-alt

"ordered at 6+pm, expected to arrive at 8pm. Complained to them, and was told it will come. Many calls later, still same excuses. Never received it in the end. Dont buy from them. Seriously unprofessional and dishonest. Edit 12:13am: It finally arrived, but it's still ridiculous how this could have happened."

6 years ago

Google review

Sean Yap

Sean Yap star-alt star-alt star-alt star-alt star-alt

"Late for 1.5 hours."

6 years ago

Google review