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284 reviews
5/5 average rating
Christel House
Jeremy Waldridge
"As a small nonprofit, I am very frugal with the funds entrusted to me. If I can do it myself I will not spend money on software. As I was exploring different options for donations I came across Double the Donation. It seamed a bit expensive, but I figured I would give it look. It was obvious from the get go that their main focus was customer service. The i..." Read more
4 years ago
Google review
Peter T
"Double the Donation's customer service is excellent and onboarding process was very helpful. We're looking forward to using Double the Donation's outstanding platform to leverage more matching gifts for our organization. I highly recommend."
5 years ago
Google review
SAVS Village Services
"Double the Donation Setup and Customer Services is excellent. I recently purchased a license for Double the Donation to help drive more corporate donation matching to my no -profit. Both the online materials and the live customer support are great. They answer emails quickly And setup zoom meetings to work 1 on 1 very quickly. After initial systems setup,..." Read more
5 years ago
Google review
Melissa McWilliams
"Our org has used the basic plan for quite awhile and we recently upgraded to MatchPro. The services was stellar and so far I couldn't be happier with the immediate results we are seeing. Highly recommend."
5 years ago
Google review
Robert Rund
"Every aspect of working with Double the Donation has been a stellar experience. From the sale to the onboarding training and the ongoing customer support has been exceptional. I am thrilled with the function of the 360MatchPro software, and it promises to not leave any matching gift dollars on the table. Our organization needs this additional support, and it..." Read more
5 years ago
Google review
Mike Grace
"The process of upgrading our account and streamlining our matching gift program was super easy, and super quick. The team at Double the Donation was wonderful to work with and very supportive."
5 years ago
Google review
Aaron Hock
"We had a seamless experience with Double the Donation! Their system is so easy to set-up and integrate with Salesforce and Classy (in our case), and Michaela, our onboarding specialist, was thorough, patient, and friendly. The 360MatchPro interface is very user-friendly. They were great about following up at different points after our initial onboarding, to..." Read more
5 years ago
Google review
Linda Nguyen
"Great onboarding experience. The team was on top of it! They were able to help us get set up rather quickly and we appreciated the one week follow up call to answer any remaining questions we had. The examples given and clear instructions gave us a starting point to run with."
5 years ago
Google review
Katie Brizendine
"Love this platform and the amazing support!"
5 years ago
Google review
Sandy Clinton
"We discovered Double the Donation during a webinar and are so glad we did! The staff is top notch, very knowledgable and the on-boarding process could not have been easier. Right down to the follow-up call about a week after we implemented to make sure everything was perfect!"
5 years ago
Google review
Brittney Becker
"I am so excited that our online fundraising platform (Classy) now has a special integration with Double the Donation! I've wanted to use DTD for a couple of years now, but there were always a couple of unfortunate barriers in making the commitment. Now that Classy and DTD have made is EASY, we get to offer this to our donors and maximize donations! For onboa..." Read more
5 years ago
Google review
Brooke Sanders
"We use this program in connection with our GiveButter pages and the two work seamlessly together. We have increased our matching gifts this year from prior years and hope to continue to do so. Highly suggest. The support they provide is top notch as well. No complaints."
5 years ago
Google review
Kate Felder
"The good folks at Double the Donation have been wildly helpful in assisting us with securing matching gifts from our donors' employers. Many of our donors at The Public's Radio in Rhode Island weren't aware that they were able to have their gifts matched and/or weren't sure how to do it. DTD makes it easy. Michaela, our client success wizard, helped get us s..." Read more
5 years ago
Google review
Usha Ramamurthy
"We are very pleased with our decision to have Double the Donation. The process was easy, the service is stellar and the results seem to be fantastic. The continued follow-up they provide is especially great and demonstrates a true desire to be partners. Bravo!"
5 years ago
Google review
Jane
"I had a wonderful experience with Double the Donation from top to bottom. I worked with Sydney and Adam to set up the relationship and they were helpful and patient throughout the entire process. I worked later with Eman to set up and deploy the platform. Everyone was really knowledgeable, friendly, and provided a high level of customer service. I can't say..." Read more
5 years ago
Google review
Lou Ann Gay
"Both of our contacts were wonderful to work with! The software is easy to use and we are seeing results."
5 years ago
Google review
Mike Hlady
"The team is amazing! Met me where I was, not physically, but in terms of technical skill. Checked in and encouraged me to complete activation on my schedule and answered any question I had...even more than once. We ran into a hurdle based upon how our organization handled gifts and rather than put the work back on us to change things, they thought about h..." Read more
5 years ago
Google review
Hillary McCarley
"Onboarding Experience - Sarah was AWESOME!! 10 out of 10! I love that emails are set up for me and automatically go out. I am a one-person shop and Double the Donation will save me so much time and energy by the automation. Right now, I am so pleased with the training provided and the fact that Sarah is available if I have additional questions!"
5 years ago
Google review
Catherine Robertson
"I actually asked the customer service person who worked with me (Adam) for this link to share how fabulous his help was -- he went totally above and beyond to solve my issue today -- in time for my team's urgent Giving Tuesday work! It's rare to find really nice human beings out there in the internet wilderness... so grateful."
5 years ago
Google review
Natalie Riegel Jones
"Great, easy-to-use platform and fantastic customer service! Very much enjoy using Double the Donation."
5 years ago
Google review
Lisa Sachs
"I have nothing but positive things to say about our entire experience with Double the Donation! Everything has been seamless and so easy to set up and use. We installed the plugin on our website, set up on host page, and have begun sharing with our community in only a few hours time! We have been looking for a tool like this for a couple of years but ever..." Read more
5 years ago
Google review
AFA Account
"Really enjoy using Double the Donation! Their staff is incredibly easy to work with and helpful. The set up was pretty painless and we're already seeing results. Thanks!"
6 years ago
Google review
Valerie Claus
"Double the Donation has been a great partner in helping elevate our matching gifts program. We are able to provide our donors with an easy way to search for their company and complete the matching gifts process. It was an easy integration with our system, and we are discovering new employer information from our constituents, which will help us refine our m..." Read more
6 years ago
Google review
Lisa Wertheim
"Why it took me so many years to find this matching gift organization to link to our email appeals and donor website, I don't know. But I am so glad that I have now integrated their services into our donation appeal methods. Immediately we began getting corporate matching gifts which has quickly paid for the service. I highly recommend this company to support..." Read more
6 years ago
Google review
"Very smooth set-up - efficient and the Double the Donation team did a very effective on-boarding with our team. Looking forward to seeing results."
4 years ago