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7,907 verified testimonials
4.9/5 average rating
Emily Morse Verified customer
kam galante Verified customer
"I find this company very caring and helpful. I have 2 great grandchildren and one on the way, Dyperhas been efficient with helping me set up accounts. I pay for monthly service but my granddaughters are the ones they contact to make any updates needed. They are very happy with the product."
a year ago
Erica B Verified customer
"Resolved my problem in the matter of minutes! I never got fast and wonderful Customer service like this! I love this company💚"
a year ago
Eric A. Verified customer
"Kaitlyn from Dyper replied to my email informing me about my order in an excellent manner. She cleared up the details for me and now I am stress free waiting for our Dypers to show up for our little girl. Thank you so much!"
a year ago
Amanda Masada Verified customer
"I really like your diapers"
a year ago
Mariana C Verified customer
"We absolutely love these diapers and briefs."
a year ago
Jill Moneypenny Verified customer
"Incredible!"
a year ago
Tiffany Lee Verified customer
"Incredible product and even better customer service. Kind, human, thoughtful, responsive, present, engaged. I love that they'll exchange any unopened packs for different sizes, and they even replaced an entire monthly shipment when our package was swiped at the holidays. I need 5 more stars for a 10-star review."
a year ago
Elizabeth Andrews Verified customer
BERKELEY, CA
"Love these products! Diapers are the softest."
a year ago
Noel Elizabeth Verified customer
"Really great diapers- they performed as well as legacy brands but without the toxic impact on my baby and the environment. Refill requests were always fulfilled really quickly. Highly recommend!"
a year ago
Wenchi Liu Verified customer
"I really likes the products"
a year ago
Marina Cashdan Verified customer
"You provided a good product and made it easy to manage."
a year ago
Elizabeth van den Berg Verified customer
"Wonderful product but I cannot speak highly enough about the customer service I received. Outstanding. It was during Covid and things were bonkers and a few wires got crossed and they came through every time on every level. As a new mom during a pandemic, this meant EVERYTHING."
a year ago
kat Gid Verified customer
"Excellent service and these are some of the only diapers that don't cause a rash to my little one."
a year ago
J B Verified customer
"Dyper diapers are amazing! Their customer service has also been extremely helpful and timely."
a year ago
Joseph Annis Verified customer
"Loved DYPER! It has been an amazing experience with DYPER from newborn to fully potty trained!"
a year ago
amanda stone Verified customer
"Received the diapers and they are our favorite so far and have tried EVERY brand out there!! Our wipes, unfortunately, got lost in the mail, but once we received that information from the shipping company Dyper replaced them immediately! Easiest resolution ever! Thanks Dyper!"
a year ago
Jessica Sigle Verified customer
AURORA, CO
"Love the diapers! My son never gets a rash! Also shipping and timing has improved-thank you!"
a year ago
Rebecca Ahmadi Verified customer
ATLANTA, GA
"The diapers are great. I love that they are better for the environment. And the company is really great too. They are very responsive if you make a mistake in your order or need help with something."
a year ago
Jena Hentz Verified customer
"Thank you to Natasha for replying back to my email promptly and getting my order straightened out. We love dyper diapers."
a year ago
Courtney Urbas Verified customer
PAINESVILLE, OH
"I have used dyper from birth until he couldn't fit them anymore. I love them. If they had size 7, we'd be in those! Nothing was as good as the dyper diapers. I hate using the diapers I got at my baby shower. I always made sure I had a few extra in my diaper bag just in case...I never wanted to use any big box store to get diapers. I love dyper. I've bou..." Read more
a year ago
Rachael Verified customer
"Amazing customer service!! As a new mom I have had a few hiccups trying to figure out what size my daughter wears when she is about to size up. They have been super helpful and generous with exchanges and refunds. I feel even better about being their customer since I feel I am doing a part in helping reduce landfill waste."
a year ago
Laura D Verified customer
"We love these diapers! Super soft and they never leak on us! The customer service is amazing…with all the little things that come with a baby you tend to have to email a lot of different people, Dyper is super quick with responses, always friendly, and incredibly helpful! We won’t use anyone else for our diaper deliveries"
a year ago
Jamie Verified customer
"Great customers service"
a year ago
Kathryn E. Bower Verified customer
"I mistakenly order the wrong size diapers. It was easy to exchange them and Kaitlyn in Customer Service was top notch in helping me with the exchange in a timely manner. Thanks so much!"
a year ago
"We’ve used Dyper diapers since my son was a newborn. The only time he’s gotten diaper rash is when we run out too soon and try another brand. Always regret it and order double so it doesn’t happen again. The company is great too. They once shipped the wrong size, caught it immediately and sent us the correct size right away."
a year ago