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7,762 verified testimonials
4.9/5 average rating
Jen Verified customer
Marissa Verified customer
"Customer Service is excellent! I love the diapers as well. Good service is a bonus :)"
3 days ago
A the Mama Verified customer
"I have loved every product that we have purchased and used. I like most of the products available, I only have qualms with the standard baby wipes because of one ingredient in those… but I just use the other wipes without that ingredient! I love the compost commitment and that is the main thing about this company that intrigued me! I also love that anytime I..." Read more
10 days ago
Wendolyne Omaña Verified customer
"Subscriber service has been a great experience so far. The staff pays attention to detail, and I appreciate the fast response to my questions. In addition to these critical factors, the product has never irritated my baby's skin and resists excellent overnight."
10 days ago
Kathryn Verified customer
"Dyper has the best customer service! They really take care of their subscribers. We've only had highly positive experiences with them :D"
11 days ago
Laurie obrien Whittam Verified customer
"I had a problem with shipping on my order....it was taken care of by a very fantastic customer service employee. I would definitely recommend this company!!"
12 days ago
Nicole Verified customer
"Quick customer service response thank you"
13 days ago
Celia Verified customer
"I appreciated the quick response I received from Lisa regarding redeeming my points. Thanks Lisa!"
16 days ago
Bita Shafipour Verified customer
"Hands down the best company for diapers, creams and wipes and superb customer service out there. Three years of fantastic experience. Thank you for caring for our children and our planet."
17 days ago
Jessica K Verified customer
"Customer service is top of the line!"
19 days ago
Dani Marbley Verified customer
"Lisa was amazing! After having a horrible experience with a defective box of diapers she helped ASAP! She had great customer service and because of that.. I will purchase more dypers."
20 days ago
Latisha Verified customer
"Thanks for the feedback and helping me with my return !"
21 days ago
John McGovern Verified customer
"The Dypers fit great - never a leak in over three years. And I would never know these are made from bamboo. We also use the composting ReDyper service and some of the bath products- we like all of it. And the customer service is amazing- really a great company all around."
23 days ago
Sam Monroy Verified customer
"Quick wonderful service!!! So impressed"
24 days ago
Sylvie Verified customer
"I've been a loyal customer and fan of Dyper diapers for over 3.5 years. The diapers are top-notch, no leaks, comfy and dry, for my son (based on no rashes ever), and good for the environment. You never have to worry about running out of diapers. If you do, there's an emergency ship option for next day delivery I believe. Which is great when you're a new, fir..." Read more
25 days ago
Jessica Wahl Verified customer
"Me and my young family have used Dyper and the subscription program for the last three years and have been nothing but beyond impressed. Excellent products, commitment to environmental change and amazing customer service have kept us here throughout the years. We appreciate having a company such as Dyper to provide such high quality yet necessary items for o..." Read more
a month ago
Emily Verified customer
"Extremely friendly and knowledgeable customer support. I received an email back very soon after submitting a concern. I have used DYPER since my almost 3 year old was born. I will continue to use their products until he no longer needs them. I feel confident that I am giving my son a safe product! I love the sustainability that DYPER offers as well."
a month ago
Diana Barreto Verified customer
"We have use Dyper for five years and it has been a great experience the entire time. Great quality diapers and training undies. The service is super convenient. We never had to run out to the store because we ran out of diapers, the deliveries were well timed and so easy to adjust. They also make other great products that we've used over the years, like the..." Read more
a month ago
Lydia Verified customer
"I just wanted to say how happy I am with your company’s customer service. Whenever I have a question regarding my order or subscription you are always pleasant and it’s hassle free."
a month ago
Tania Padilla Verified customer
"We completed our entire diapering journey with Dyper and it made this process so easy. Being able to size up and exchange sizes was simple. Customer service was always great and prompt. These were the only diapers that didn’t leak the little diaper polymer needs because they don’t use them. Also, no rashes with these diapers. Didn’t have to worry about dye..." Read more
a month ago
Thom Manning Verified customer
"The service was great even though the product failed us after 20 months. Hopefully they'll be compatible again with us again soon so we can return to the brand. Dyper has always been one of my favorite brands, especially for the customer service."
a month ago
Joe Smeltz Verified customer
Newnan, Georgia
"We loved this service and offerings.used for both our children."
2 months ago
Mabel Leal Davila Verified customer
"Excelente material con el que estan hechos, super absorbentes, he provado muchos del mercado h este es el unico que aguanta verdaderamente. Aparte es ecologico y super suave!"
2 months ago
Angela Verified customer
"There are several reason I give 5 stars. I love the diapers -- no diaper rash, great for overnights and regular days, and the local Redyper pick-up. I feel really good about not putting THOUSANDS of diapers into the trash especially with multiple kids. Last but not least, the customer service is FANTASTIC. Every single interaction is stellar and in a wor..." Read more
2 months ago
"Quick response and resolve my issue so thank you"
13 hours ago