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7,907 verified testimonials
4.9/5 average rating
K N Verified customer
Katie Stanley Verified customer
"I love this brand and the customer service! I also like that you have lots of sales and the customer service is stellar!"
3 years ago
Kelli Ann Borgonia Verified customer
SEATTLE, WA
"Great customer service. Dyper sense didn't work out for me, but customer service quickly handled my return / refund!"
3 years ago
Kaliegh Donnelly Verified customer
"Absolutely AMAZING customer service. Lisa from CS is so helpful!!! We love the diapers too! Since our original diaper brand discontinued we went out on a limb to find good diapers for our sensitive babies and this is THE brand to use!!!"
3 years ago
Kristin Schemansky Verified customer
ALLEN PARK, MI
"These diapers are FANTASTIC!!! They are so soft no other diapers compare to them! I feel good using them for my baby girl!"
3 years ago
mary wanberg Verified customer
WEST DEPTFORD, NJ
"Great marketing strategies"
3 years ago
Venus Smith Verified customer
WALLA WALLA, WA
"Just received my first order. So excited, new grandbaby on the way and stocking up. Only thing, I didnt receive return label for compost diapers. Otherwise, looks great, cant wait to try them out."
3 years ago
Fun Tillery Verified customer
ATLANTA, GA
"Great & durable “dypers” I would say it’s a worthy purchase. I’ve tried almost every other organic & basic diaper brand and none compare. A bit Expensive but great quality."
3 years ago
Katy Verified customer
"Excellent customer service. Fastest response I’ve ever received. Great quality diapers as well, never had a blowout. I’m proud of what this company stands for and thankful to be able to support them (when I’m not using cloth diapers)."
3 years ago
Gayla Golden Verified customer
BONNERDALE, AR
"My grandson will be here September 9th 2021 so i think I'm looking forward to using this for a while"
3 years ago
Natalia Boico Verified customer
PHOENIX, AZ
"Great product and service."
3 years ago
Joe Napier Verified customer
LUMBERTON, NJ
"Only diapers that won’t give my grandson a rash"
3 years ago
Bryan Moseley Verified customer
"Best service ever…. Best quality of diapers I’ve ever seen. I’m a pharmacist with a newborn and everything we’ve used irritated my baby until I signed up to get these diapers. The quality is above wonderful. As is the customer service"
3 years ago
Alex L Verified customer
"Their exchange policy for sizes is really easy and considerate, I appreciated it when I forgot to update my shipment."
3 years ago
anne johnson Verified customer
DENVER, CO
"Quick response"
3 years ago
Ellen Verified customer
"I’ve been so pleased with Dyper! Recently I needed a change in size but I didn’t make the update in time for shipment. Micah responded quickly to my email and helped get me the right diapers ASAP. Love this service!"
3 years ago
Nicola Trevisan Verified customer
SANTA FE, NM
"Loving delivery and loving the diapers! They are soft, absorbent, and keep baby’s skin dry. We’ve had no redness or rash, and only user error blowouts! The Newborn size is bigger than other brands so didn’t fit our preemie at first."
3 years ago
Colleen Verified customer
"Customer service has never disappointed and I have had a handful of things happen since starting our subscription. They always amaze with their top tier responses to whatever I need. This company takes care of their customers, hands down!"
3 years ago
Sheika Reeves Verified customer
MARIANNA, FL
"This arrived here fast. I really like your diapers."
3 years ago
Melissa Verified customer
"I absolutely love these diapers. I'd set my heart on using cloth diapers, but my daughter's skin was too sensitive no matter what I tried. I was so happy to find an environmentally friendly alternative that was worked for her!"
3 years ago
Adrian Camargo Verified customer
PFLUGERVILLE, TX
"easy to use UI"
3 years ago
Shannon Verified customer
"My first shipment from Dyper was lost but when I contacted customer service they had a new shipment out to me in two days."
3 years ago
Clara Verified customer
"Amazing! Thank you so much for your exchange on size and your quick response!"
3 years ago
Cristina Grant Verified customer
"Love love the quality and value of the diapers and how they are always delivered just in time when I need them until. They are amazing and just recently had to get a hold of customer service through email and was emailed right back. Love it"
3 years ago
Patricia Echeverri Garcia Verified customer
"I am very pleased and happy with the outstanding customer service, I’ve received from Shannon!! Plus, she answers, literally, the next day!! I was having a lot of problems for the first year of the Dyper service, however!"
3 years ago
"Ember was very fast and informative with her responses. She corrected my issue without any further effort on my part and sent me confirmation email for all changes. Excellent customer service!"
3 years ago