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7,907 verified testimonials
4.9/5 average rating
Elizabeth Reynolds Verified customer
Katie W Verified customer
"I am blown away by the ease of Dyper service and the customer care has been above & beyond my expectations. Your service has given me valuable time back. Thank you Dyper!"
4 years ago
Nihal Verified customer
"The best! Excellent customer service! I messaged them panicked bc my baby outgrew the size S overnight and by the time I woke up they had already shipped me a size M box. Also these are the only diapers that don't give my baby diaper rash!"
4 years ago
Mariana Verified customer
"I love the product and the costumer service is awesome!"
4 years ago
SAMAR HASSOUNEH Verified customer
"Great diapers, soft, no leaks. I did not care for their DYPER X, leaked and did not close well. Regular ones were much better even overnight. Customer Service on several occasions is wonderful!"
4 years ago
Becca Verified customer
"I reached out with a question on composting at home and received an incredibly helpful and detailed response within minutes. Really makes me want to use your company when the baby comes! Thank you so much!"
4 years ago
Monika Bhuta Verified customer
CHICAGO, IL
"Just joined and subscribed today."
4 years ago
Max Masef Verified customer
"ember, was professional and friendly. and helped solve my problem within minutes!"
4 years ago
Steph Pespisa Verified customer
"Excellent customer service; prompt responses, courteous and helpful. I appreciate everything Dyper believes in and how they are trying to make meaningful impacts on our environment!"
4 years ago
Katie R Verified customer
CARSON, WA
"I love the autoship program. Makes ordering so easy! And editing the monthly order is a breeze! We love Dyper!"
4 years ago
Candy Andrews-Powley Verified customer
TOWSON, MD
"I haven’t received the diapers yet; however, the site was easy to navigate and very user friendly. And I’m really looking forward to the cost savings!"
4 years ago
Diana Verified customer
"The diapers are amazing and the customer service is even better. I love that I can feel good about reducing our carbon footprint too. It's a win, win, win!"
4 years ago
Marie Alemann Verified customer
"Diapers were beautlif and soft. Excellent for my baby girl. She is now potty training so we are now going into the next phase. Thank you Dyper for your eco friendly and conscious product."
4 years ago
Maureen Verified customer
"A shipment through my subscription was stuck in processing. After reaching out to DYPER by email I hear back in minutes and they had another order of diapers shipped out. Great service!"
4 years ago
Tara Verified customer
"Very helpful!"
4 years ago
Kristen Verified customer
"Nicolette was the bomb and super sweet. I'm so thankful for having a real person writing out real, sincere responses, rather than the generic ones most customer service reps respond with. Thank you for your help!"
4 years ago
Jessica Gibbens Verified customer
PALM BAY, FL
"I LOVE the diaper! Very absorbent with NO leaks! Keeps my babies bum dry and no rash! Diapers came quickly after I ordered. I can’t wait to try the wipes!!"
4 years ago
Crystal Brereton Verified customer
"I have just decided to sign up for your diaper program. I had some questions I wanted answered before I committed. I emailed them and I got a almost immediate response and all my questions were answered I was very happy with the service!"
4 years ago
Elle Verified customer
"Ember was fantastic and thorough! We were having trouble shipping with UPS and she provided new labels it’s FedEX!"
4 years ago
Meredith Wells Verified customer
"Incredibly fast and responsive customer service! The diapers hold up as well as any other brands I have used, and the delivery is so convenient. Highly recommend."
4 years ago
Jennifer Levine-Griffiths Verified customer
"I had a little issue with a batch of diapers. Dyper responded within 30 mins to my email and resolved the issue and generously offered to send immediate replacements. Excellent customer service for this excellent product! Thank you ❤️"
4 years ago
Kanitra McDaniel Verified customer
GRAND PRAIRIE, TX
"Great fast service love all of their products."
4 years ago
Auburn Lewis Verified customer
BRECKENRIDGE, CO
"So far this has been the easiest diaper shopping experience I’ve ever had :)"
4 years ago
Kathryn Funk Verified customer
NEWBURG, WV
"Exceptional customer service! My first order was delayed due to shipping delays. When I brought this to the attention of DYPER they replied immediately and processed a shipment to hold me over!"
4 years ago
Christin H. Verified customer
"We've been super happy with Dyper-- Dyper replaced diapers that our little one had outgrown without any additional charge. Great product, great service, great people."
4 years ago
"We love these diapers they are wonderful quality, gentle for our baby, non toxic and eco friendly! Customer Service is amazing and very friendly and prompt!"
4 years ago