Capterra Bridgette W.
Adam A.
"i spoke with [sensitive content hidden] about fixing a notification issue on my account and the overall reponse and resolution was under 5 minutes! Excellent customer service!!"
2 years ago
Josh H.
"eGoldFax's team provides amazing solution support when configuring, porting or expanding the product. Reliability has been high and it sufficiently digitizes an otherwise analog process. We're very happy with their partnership. [sensitive content hidden], among others, provide high level, customer-facing, impactful support, prioritizing end user experience a..." Read more
2 years ago
Sam P.
IT Engineer Level III, Seltek
"We can utilize it on the Copier machines for faxing and on the PCs in the office. It's just nice to be able to fax from anywhere. Also, their support is always very responsive and thorough with how they do things."
2 years ago
Todd B.
Controller, N.E.W. Community Clinic, Ltd.
"[SENSITIVE CONTENT] was great help getting me the reporting information/access I needed. Needing reporting functions, I am able to export and build cost allocation's using Excel building a few formulas."
2 years ago
Cary H.
Program Coordinator, Transformation House
"Experience has been great, from learning how to use to implementing and continued management. This service has been really great for us."
2 years ago
Kalee H.
Attorney, K. Haywood Law Firm
"eGoldFax is easy to use and cost-effective. I enjoy being able to send and receive faxes right from my email. That I can send and receive fax straight from my email."
2 years ago
Lindsay P.
HIM Manager, The Urology Center of Colorado
"My experience with E-Gold fax has been great. The support team is always extremally responsive whenever I have a problem related to E-gold fax. They also helped us get re-set up when we changed data centers and were immediately available."
2 years ago
Josh K.
Solutions Engineer, ACP
"It has all been a real pleasure. Amazing product and amazing support folks!. Ease of use and overall functionality. It just works very well when it is needed."
2 years ago
Shelly C.
Medical Record Director, Ohio Valley Manor
"email to fax is very simple and works great. You get a confirmation so you know that it went through or not."
3 years ago
Anjela E.
Clerical Supervisor, Iowa Arthritis & Osteoporosis Center
"Egold outbound faxing has given our office the ability to easily fax hundreds of faxes to other healthcare offices and pharmacies with ease."
3 years ago
Kristen Z.
Technology services coordinator , Eakes Office Solutions
"Fantastic. Amazing, responsive customer service! So fast and so friendly!. Extreme ease of use, security, and scalability - great for mom and pop to SMB!"
3 years ago
Kerry S.
Technology Coordinator, Wood River Rural Schools
"Great so far. I don't really have to think about it. It just works"
3 years ago
Bob W.
Co-Owner, Sonoran Medical Supplies
"The set up and implementation was fantastic, which was really appreciated for us as a new start up company."
3 years ago
Eric P.
Solutions Engineer, Marco Technologies
"I am a vendor, and we started selling eGoldfax to our clients in 2018. The product is so easy to use, training is minimal, support is second to none when it comes to dealing with any issue."
3 years ago
Elisabeth M.
Owner, BUSINESS IMPRESSIONS INC
"eGoldFax is easy to implement and simple to use. Their customer service team is US based, very responsive, and resolves problems quickly."
3 years ago
Ken C.
Director of Technology, Clare/Gladwin RESD
"The sales and setup teams were great! After the sale questions have also been answered quickly. The product sells itself, so it isn't hard for the eGoldFax team to sell it. Call and get a trial and you will be sold!"
3 years ago
Joe H.
VP Information Technology, Blackhawk Community Credit Union
"GoldFax customer support is excellent. They made the migration easy. The hardest part of a migration from traditional telco POTS lines is waiting around for the telco to complete the porting. GoldFax takes care of working with the telcos, though, which is really nice."
3 years ago
Kerrie K.
Office Manager, Stratton, DeLay, Doele, Carlson, Buettner & Stover, P.C., L.L.O.
"Excellent! All customer service has been great!. We have had no problems with the transition or utilization of this software. I am extremely grateful for this!"
3 years ago
Brian I.
Sales Manager, Jung Seed Company
"We have a dozen different fax number located in a few different locations and some of the numbers are very old. eGoldFax was very easy to work with even though there were multiple issues with the current carrier when we tried to port them. They spent many hours working to get everything completed and finally was able to get us running."
3 years ago
Cindy S.
Town Clerk, Town of Marion
"I just realized today what excellent customer support egold provides. This product allows us more confidentiality in receiving faxes. I like that anyone can fax from email."
3 years ago
Ron L.
Systems Analyst, WC Juvenile Services
"We can fax from any computer in the office. Manage incoming faxes with ease. No more analog phone lines, wasted paper, fax machines, or unnecessary waiting on confirmations."
3 years ago
Leslie T.
IT Admin/Manager, Doroshow, Pasquale
"Fantastic. Provides ability to fax, on demand, straight from email - over the internet. Mitigates usage of paper and ink, and eliminates the need for machines in my opinion."
3 years ago
Jacobb S.
Information Systems Manager, Northeastern Rural Health Clinics
"The ease of install and the great implementation support is far superior to other project teams. The ability to customize and control faxes for multiple departments was super simple to setup, and the amount of paper saved alone has nearly paid for the product."
4 years ago
Amy U.
System Administrator, Glacial Ridge Health System
"Easy to use, easy to setup. Great customer service!!"
4 years ago
"Customer support is fantastic!. Friendly, efficient support for the product, simple and easy to understand design"
2 years ago