Endorsal 
Yelp 
311 reviews
4.5/5 average rating
Diane T.
San Diego, CA
Corey F.
Murrieta, CA
"I was beyond impressed with the team at Factory Direct Floor Store on Miramar. They have outstanding selection and amazing staff. The team of Bryan, Ken and Julia exceeded my expectations to find the product I needed for my client at a reasonable price. They will definitely be my 1st choice for flooring going forward."
5 years ago
Z Y.
San Diego, CA
"Jimmy came out to give me a quote and he was the most professional, sincere and pleasant person I have had the pleasure to work with. He listened to what I had in mind, and offered great suggestions for what would work best. The contract he sent me outlined everything we discussed and agreed on, it was easy to understand which made it easy to sign without an..." Read more
5 years ago
Z Y.
San Diego, CA
"Jimmy came out to give me a quote and he was the most professional, sincere and pleasant person I have had the pleasure to work with. He listened to what I had in mind, and offered great suggestions for what would work best. The contract he sent me outlined everything we discussed and agreed on, it was easy to understand which made it easy to sign without an..." Read more
5 years ago
Hillari S.
San Diego, CA
"We originally purchased our laminate wood flooring from Brian at Factory Direct Flooring over five years ago. The process was great from start to finish. I am an A-type personality, a perfectionist, and I am thrifty...a hard combination to satisfy. Factory Direct was not only the lowest priced of all four quotes I got to replace flooring on a condo we own..." Read more
5 years ago
Hillari S.
San Diego, CA
"We originally purchased our laminate wood flooring from Brian at Factory Direct Flooring over five years ago. The process was great from start to finish. I am an A-type personality, a perfectionist, and I am thrifty...a hard combination to satisfy. Factory Direct was not only the lowest priced of all four quotes I got to replace flooring on a condo we own..." Read more
5 years ago
Yen W.
San Diego, CA
"This review is for Scott, who installed the flooring material we bought from Factory Direct. Scott was professional, friendly, very cooperative and skillful. He took his time to install the flooring correctly; never rushed. He offers suggestions like removing some bricks in front of the fireplace and cover the area with the flooring material. This is more wo..." Read more
5 years ago
Yen W.
San Diego, CA
"This review is for Scott, who installed the flooring material we bought from Factory Direct. Scott was professional, friendly, very cooperative and skillful. He took his time to install the flooring correctly; never rushed. He offers suggestions like removing some bricks in front of the fireplace and cover the area with the flooring material. This is more wo..." Read more
5 years ago
Lisa P.
Encinitas, CA
"Hands down the best flooring company I have come across throughout our home renovation journey! I visited several showrooms, large and small throughout North County, and Factory Direct had not only the best prices, but had A+ customer service, and were extremely prompt when returning my phone calls or emailed questions. They were were very patient with me,..." Read more
5 years ago
Lisa P.
Encinitas, CA
"Hands down the best flooring company I have come across throughout our home renovation journey! I visited several showrooms, large and small throughout North County, and Factory Direct had not only the best prices, but had A+ customer service, and were extremely prompt when returning my phone calls or emailed questions. They were were very patient with me,..." Read more
5 years ago
Jeff G.
Prescott, AZ
"We were referred to Factory Direct Floor Store by one of their installers for our new home. Based on recommendations, we pretty much knew what brand/flooring we wished and asked Bryan for a quote from the samples he arranged. The quote was great and arranged to have the wood delivered to our new home for install. Now, this was 3 large pallets of wood sent..." Read more
5 years ago
Jeff G.
Prescott, AZ
"We were referred to Factory Direct Floor Store by one of their installers for our new home. Based on recommendations, we pretty much knew what brand/flooring we wished and asked Bryan for a quote from the samples he arranged. The quote was great and arranged to have the wood delivered to our new home for install. Now, this was 3 large pallets of wood sent..." Read more
5 years ago
Tim B.
Manhattan, NY
"I came to the store for a rug but they didn't carry it. The salesperson helped me to find a store that does, as it's a carpet that not being manufactured anymore. Very polite and nice people Highly recommend."
6 years ago
Gringo X.
San Diego, CA
"We live in Pt Loma and went to Mira Mar to find new floor for outbew house. Wow there's a lot of choices on flooring stores after a few hours of going from store to store we ended up at "Factory Direct Floor Store" and thank goodness we didwe were so turned around after visiting 4/5 other flooring stores and not getting the right information and feeling like..." Read more
6 years ago
Dee Dee D.
Poway, CA
"This is one of the most positive experiences I've had during my unplanned reno due to a water leak. Bryan and Jacob are knowledgeable, honest and ethical. They say you get what you pay for but in this case I got more than what I paid for...the floors are beautiful and at a great price! The installers Ken and Steve were the same....true artists and took great..." Read more
6 years ago
Steve H.
San Diego, CA
"We had purchased 3000 sf of engineered wood flooring from the store and had a wonderful experience. They provided good quality material, great price and outstanding personable customer support. We had some minor delay because of delivery company issue, but Bryan and his staff were very supportive. They double checked with the delivery company to get a firm..." Read more
6 years ago
Steve H.
San Diego, CA
"We had purchased 3000 sf of engineered wood flooring from the store and had a wonderful experience. They provided good quality material, great price and outstanding personable customer support. We had some minor delay because of delivery company issue, but Bryan and his staff were very supportive. They double checked with the delivery company to get a firm..." Read more
6 years ago
Mary J.
San Diego, CA
"I was refferred to Factory direct from a friend. I was looking for wood flooring. After four months of researching different floors I finally decided on the perfect floor and color for my house. I would take a sample home, then to make sure it was what I wanted I would look at a box. I highly reccomend this as a sample does not always look the same as wh..." Read more
6 years ago
Mary J.
San Diego, CA
"I was refferred to Factory direct from a friend. I was looking for wood flooring. After four months of researching different floors I finally decided on the perfect floor and color for my house. I would take a sample home, then to make sure it was what I wanted I would look at a box. I highly reccomend this as a sample does not always look the same as wh..." Read more
6 years ago
C.c. S.
San Diego, CA
"I have known Bryan for many years and he has always been my go to guy for flooring. His selection is always outstanding and his prices are reasonable. I just ordered vinyl floors for my new office and couldn't be happier with the customer service I received from him and his team at the show room."
6 years ago
C.c. S.
San Diego, CA
"I have known Bryan for many years and he has always been my go to guy for flooring. His selection is always outstanding and his prices are reasonable. I just ordered vinyl floors for my new office and couldn't be happier with the customer service I received from him and his team at the show room."
6 years ago
Thomas P.
Escondido, CA
"Very impressed with work done by Ken Stock and his helper Steven. They arrived every day exactly on time and departed exactly on time. Ken is very meticulous and a top-notch flooring installer. They installed 1400 sq. ft. of luxury vinyl wood long plank flooring for us and it is absolutely beautiful!They also went beyond the call of duty to correct poorly..." Read more
6 years ago
Thomas P.
Escondido, CA
"Very impressed with work done by Ken Stock and his helper Steven. They arrived every day exactly on time and departed exactly on time. Ken is very meticulous and a top-notch flooring installer. They installed 1400 sq. ft. of luxury vinyl wood long plank flooring for us and it is absolutely beautiful!They also went beyond the call of duty to correct poorly..." Read more
6 years ago
Rhonda E.
San Diego, CA
"I want to thank Bryan and his staff for all their help and support! I love my new floor so much. They helped me make sure I had the correct flooring for my needs and lifestyle. It's so beautiful! I get compliments everyday! Upstairs is next & without a doubt Factory Direct will continue to have our business. Honest and so friendly. Not to mention the warm we..." Read more
6 years ago
Rhonda E.
San Diego, CA
"I want to thank Bryan and his staff for all their help and support! I love my new floor so much. They helped me make sure I had the correct flooring for my needs and lifestyle. It's so beautiful! I get compliments everyday! Upstairs is next & without a doubt Factory Direct will continue to have our business. Honest and so friendly. Not to mention the warm we..." Read more
6 years ago
"Several years ago we had our downstairs floors done in laminate from Factory Direct. We were very pleased with the installation and the product. Once again we dealt with Brian at Factory Direct to replace our carpet with laminate on the stairs, in the hallway, and in the bedrooms upstairs. He was most helpful in advising us. Our installer, George, did an ex..." Read more
5 years ago