Endorsal 
Yelp 
Kerry S.
San Clemente, CA
Kerry S.
San Clemente, CA
"We drove an hour + to come to this flooring store, and so glad we did! They have LOTS of LVP to choose from. The lady who helped us was super friendly. We found 3 large samples we wanted to take home and we were back on the road within minutes. *NO charge for borrowing their samples :)"
a month ago
Kristine B.
Temecula, CA
"Loved working with Bryan from start to finish on our flooring project. It was a forced remodel due to a water leak in our house. He helped us pick the right flooring for our house and lifestyle as well as delivered on all his promises. The install was next level in cleanliness and detail. I'll go there for all my flooring needs from here on out!"
a month ago
Kristine B.
Temecula, CA
"Loved working with Bryan from start to finish on our flooring project. It was a forced remodel due to a water leak in our house. He helped us pick the right flooring for our house and lifestyle as well as delivered on all his promises. The install was next level in cleanliness and detail. I'll go there for all my flooring needs from here on out!"
a month ago
Luke Bixler Verified customer
"The selection of flooring options was amazing. Bryan was very informative and gave me a great price!"
3 months ago
Kian R.
San Diego, CA
"Bryan and his team are exceptional. We had a big project to redo the entire flooring upstairs and downstairs and I had multiple quotes. He was the most competitive by far and his value overall is incredible. He was intimately involved throughout the project, issues arose and he handled them all incredibly professionally, and he remained communicative through..." Read more
3 months ago
Kian R.
San Diego, CA
"Bryan and his team are exceptional. We had a big project to redo the entire flooring upstairs and downstairs and I had multiple quotes. He was the most competitive by far and his value overall is incredible. He was intimately involved throughout the project, issues arose and he handled them all incredibly professionally, and he remained communicative through..." Read more
3 months ago
Heidi V.
La Mesa, CA
"We visited MANY wood floor stores before choosing Factory Direct. We were immediately impressed by Bryan who was knowledgeable, friendly and certainly no pressure! His bid was very detailed and he was very clear on any areas where there might be extra costs so there were zero surprises. Lead Installer Ken was outstanding! He masterfully cut in 2 "trap do..." Read more
5 months ago
Heidi V.
La Mesa, CA
"We visited MANY wood floor stores before choosing Factory Direct. We were immediately impressed by Bryan who was knowledgeable, friendly and certainly no pressure! His bid was very detailed and he was very clear on any areas where there might be extra costs so there were zero surprises. Lead Installer Ken was outstanding! He masterfully cut in 2 "trap do..." Read more
5 months ago
William A.
San Diego, CA
"The selection of flooring options was amazing. Ryan Morris was friendly, knowledgeable, engaging without being pushy. He knew his products well, installation options and answered all our questions. High marks for service, quality and value. He had exactly what we were looking for. Would highly recommend this store to others."
a year ago
William A.
San Diego, CA
"The selection of flooring options was amazing. Ryan Morris was friendly, knowledgeable, engaging without being pushy. He knew his products well, installation options and answered all our questions. High marks for service, quality and value. He had exactly what we were looking for. Would highly recommend this store to others."
a year ago
Bugume G.
San Diego, CA
"The owner Bryan helped select a hardwood floor for a remodel trying to match an existing floor. Bryan led us in a perfect direction and provided us a high quality and may I say, beautiful selection. The installer Bobby was amazing and cleaned up his tools and work area each night and was super courteous snd extremely skilled. I will let the pictures do the..." Read more
a year ago
Bugume G.
San Diego, CA
"The owner Bryan helped select a hardwood floor for a remodel trying to match an existing floor. Bryan led us in a perfect direction and provided us a high quality and may I say, beautiful selection. The installer Bobby was amazing and cleaned up his tools and work area each night and was super courteous snd extremely skilled. I will let the pictures do the..." Read more
a year ago
Melissa L.
San Diego, CA
"These guys are so wonderful! Went in to browse some options and the gentleman at the front helped me understand the difference between all the various types of material and how it would serve my needs the best. I was totally headed in the wrong direction with what I thought we needed for our floors and ended up getting something not only beautiful but super..." Read more
a year ago
Melissa L.
San Diego, CA
"These guys are so wonderful! Went in to browse some options and the gentleman at the front helped me understand the difference between all the various types of material and how it would serve my needs the best. I was totally headed in the wrong direction with what I thought we needed for our floors and ended up getting something not only beautiful but super..." Read more
a year ago
Daniel V.
Del Mar, CA
"Bryan is knowledged and helpful. Offered competitive pricing and tons of choices. Alex & Paul were a pleasure to work with...they installed the hardwood floor with care and professionalism. They are true artists. Our foors troughout the house are beautiful!!!!"
2 years ago
Shirah U.
Encinitas, CA
"I'm in LOVE with my new floors!! Factory direct was able to come out and almost match my existing vinyl plank. I wanted to rip out all my carpet upstairs because of a bad little doggie going potty. Now I have the vinyl plank throughout the entire house and it looks AMAZING. They took their time to sand down the floors, put concrete down where it needed and g..." Read more
2 years ago
Shirah U.
Encinitas, CA
"I'm in LOVE with my new floors!! Factory direct was able to come out and almost match my existing vinyl plank. I wanted to rip out all my carpet upstairs because of a bad little doggie going potty. Now I have the vinyl plank throughout the entire house and it looks AMAZING. They took their time to sand down the floors, put concrete down where it needed and g..." Read more
2 years ago
Marie L.
San Jose, CA
"We are so incredibly happy that we chose to work with Jacob and Ken from Factory Direct Floor Store and their amazing installer Ruben!We were so surprised by their amazing selection of different brands , selections and the superior quality of the products they carry , it's excellent and their expertise was clear. Side Note: I was VERY particular about wantin..." Read more
2 years ago
Marie L.
San Jose, CA
"We are so incredibly happy that we chose to work with Jacob and Ken from Factory Direct Floor Store and their amazing installer Ruben!We were so surprised by their amazing selection of different brands , selections and the superior quality of the products they carry , it's excellent and their expertise was clear. Side Note: I was VERY particular about wantin..." Read more
2 years ago
Vivian R.
Carlsbad, CA
"1. Family owned- Experienced, knowledgeable and understood what we needed and wanted, which was a low maintenance, wood floor that would last 25+ yrs that hides scratches and wear from a multiple large dog and kid household. They also educated me on the reality of what to expect with wood floors and gave me other options to consider. I went with their wood f..." Read more
2 years ago
Vivian R.
Carlsbad, CA
"1. Family owned- Experienced, knowledgeable and understood what we needed and wanted, which was a low maintenance, wood floor that would last 25+ yrs that hides scratches and wear from a multiple large dog and kid household. They also educated me on the reality of what to expect with wood floors and gave me other options to consider. I went with their wood f..." Read more
2 years ago
Richard B.
San Diego, CA
"Had a great experience working with Jacob (Sales), Brian (PM), and our installers Andy (hardwood) and Henry (baseboards). Start to finish there was high communication and direct answers on what to do, what might be delayed, etc.. They were flexible with us throughout the process for our 2000 sqft project as we changed the material selection a ton before ac..." Read more
3 years ago
Nicole G.
San Diego, CA
"These guys were terrific to work with and so much more reasonable pricing than others in the area! Jacob was great, super knowledgeable about flooring and helped me through the decision process, which I spent a lot of time on. They were patient and responsive while I took sample after sample home and spent tons of time looking around the showroom. They may l..." Read more
3 years ago
Gregg R.
Matthews, NC
"Excellent company And does excellent workmanship. Bryan is so nice to work with. Workers show up property ready to work. Great company"
3 years ago
"We drove an hour + to come to this flooring store, and so glad we did! They have LOTS of LVP to choose from. The lady who helped us was super friendly. We found 3 large samples we wanted to take home and we were back on the road within minutes. *NO charge for borrowing their samples :)"
a month ago