Endorsal 
Yelp 
311 reviews
4.5/5 average rating
Lindsey H.
CA, CA
Jenni B.
San Diego, CA
"You can stop shopping around for a better flooring store. I went around for months trying to find good company with good product, good prices, AND good people and eventually found it all at Factory Direct Floor Store. My first encounter was with Greg who was extremely knowledgeable about his products, but I also ended up working with Tommy and Brian as I d..." Read more
10 years ago
Jenni B.
San Diego, CA
"You can stop shopping around for a better flooring store. I went around for months trying to find good company with good product, good prices, AND good people and eventually found it all at Factory Direct Floor Store. My first encounter was with Greg who was extremely knowledgeable about his products, but I also ended up working with Tommy and Brian as I d..." Read more
10 years ago
Kalen S.
Carlsbad, CA
"Factory Direct Floor did an amazing job. Recently had our entire home redone in an upscale laminate. The salesman Greg came out on a Saturday, free of charge. Took measurements then had his install team come by, again free of charge to look at some problem areas. They advised gave us a quote then it was off to the races. We had a very tight schedule to have..." Read more
10 years ago
Kalen S.
Carlsbad, CA
"Factory Direct Floor did an amazing job. Recently had our entire home redone in an upscale laminate. The salesman Greg came out on a Saturday, free of charge. Took measurements then had his install team come by, again free of charge to look at some problem areas. They advised gave us a quote then it was off to the races. We had a very tight schedule to have..." Read more
10 years ago
T T.
San Diego, CA
"Had hardwood floor (including two flights of stairs) and tiles installed by FactoryDirect in our new home. Bryan was very helpful and patient throughout the selection process. Their prices were competitive, and installation of the hardwood floors went smoothly. There were some delays with tiles-installation, but mostly caused by inaccurate delivery informati..." Read more
10 years ago
T T.
San Diego, CA
"Had hardwood floor (including two flights of stairs) and tiles installed by FactoryDirect in our new home. Bryan was very helpful and patient throughout the selection process. Their prices were competitive, and installation of the hardwood floors went smoothly. There were some delays with tiles-installation, but mostly caused by inaccurate delivery informati..." Read more
10 years ago
L. M.
San Diego, CA
"Dealing with Factory direct has been the best; from walking into their store, to the end result of a wonderful professional newly installed laminate floor! Greg came out and measured for flooring, noting the potential problems we might have with the stairway. Greg was the only one to mention the problems with our stairs! I have had a lot of companies com..." Read more
10 years ago
L. M.
San Diego, CA
"Dealing with Factory direct has been the best; from walking into their store, to the end result of a wonderful professional newly installed laminate floor! Greg came out and measured for flooring, noting the potential problems we might have with the stairway. Greg was the only one to mention the problems with our stairs! I have had a lot of companies com..." Read more
10 years ago
David F.
Rancho Santa Fe, CA
"The price of the flooring was reasonable and the installers did a good job at a competitive price. Overall, we were very satisfied with factory direct."
10 years ago
David F.
Rancho Santa Fe, CA
"The price of the flooring was reasonable and the installers did a good job at a competitive price. Overall, we were very satisfied with factory direct."
10 years ago
Sd M.
Poway, CA
"Excellent service, excellent prices. Very responsive on emails, cost was approximately 30% less than at Lowe's. Also, at the last minute we wanted new baseboards and they worked with us to get these installed at the same time. When we had a slight issue with the baseboards about a week after installation, they came out and fixed the cosmetic defect for fr..." Read more
10 years ago
Sd M.
Poway, CA
"Excellent service, excellent prices. Very responsive on emails, cost was approximately 30% less than at Lowe's. Also, at the last minute we wanted new baseboards and they worked with us to get these installed at the same time. When we had a slight issue with the baseboards about a week after installation, they came out and fixed the cosmetic defect for fr..." Read more
10 years ago
Laura G.
San Diego, CA
"After my first great experience with these guys, I didn't hesitate to call them again for my final hardwood installation project. Once again, they did an excellent job! Best prices, best quality of installation. JJ and his team are very professional and left everything CLEAN! Wish I had another house for them to do : )"
10 years ago
Laura G.
San Diego, CA
"After my first great experience with these guys, I didn't hesitate to call them again for my final hardwood installation project. Once again, they did an excellent job! Best prices, best quality of installation. JJ and his team are very professional and left everything CLEAN! Wish I had another house for them to do : )"
10 years ago
Neha A.
Sunnyvale, CA
"We just got laminate flooring/bathroom tiles/baseboards installed through factory direct floor store. Bryan helped us out throughout the process. We got quotes from about 4 different places and Bryan's quote was the most reasonable of them all and very prompt/professional. He was very patient throughout our selection process and very considerate too. I hav..." Read more
10 years ago
Neha A.
Sunnyvale, CA
"We just got laminate flooring/bathroom tiles/baseboards installed through factory direct floor store. Bryan helped us out throughout the process. We got quotes from about 4 different places and Bryan's quote was the most reasonable of them all and very prompt/professional. He was very patient throughout our selection process and very considerate too. I hav..." Read more
10 years ago
Joanne O.
La Jolla, CA
"As a small business owner of a preschool in La Jolla, I highly recommend Factory Direct Flooring. Brian the owner was amazing and really took a personal interest in the upgrades I was doing at my school. He came out himself with many samples and guided me to the right decision. He was accommodating with our hours and even had his employees come in to do o..." Read more
10 years ago
Joanne O.
La Jolla, CA
"As a small business owner of a preschool in La Jolla, I highly recommend Factory Direct Flooring. Brian the owner was amazing and really took a personal interest in the upgrades I was doing at my school. He came out himself with many samples and guided me to the right decision. He was accommodating with our hours and even had his employees come in to do o..." Read more
10 years ago
John T.
San Diego, CA
"Greg and Brian were amazing througout the entire process. They helped educate me and even came to my place to bring samples and estimate. Their prices are very competitive, they are honest and deliver with the service. Keleb (i think) did the installation and was very friendly and super nice. Highly recommended."
10 years ago
Leigh P.
Carlsbad, CA
"Greg is a gem! He did everything he said he was going to do, and is a very honest and forthcoming business man. Unfortunately, I ended up going with porcelain tile instead of laminate, but these guys gave me a great quote and were very helpful throughout the process! Thanks!"
11 years ago
Sam S.
Escondido, CA
"We had laminate flooring installed last summer- after lots of shopping around we went with Factory Direct Floor. Tommy was our rep- he was fantastic! As a small business owner myself, I appreciate what I think are "growing pains" - it takes a few tries to get someone on the phone- at least last summer- but they do fantastic work with a fantastic attitude. F..." Read more
11 years ago
Jul D.
Carlsbad, CA
"I had a wonderful experience. I love my floors. I am very very happy with their customer service."
11 years ago
Miriam J.
San Diego, CA
"I recently had some laminate flooring installed by FDFS and am very pleased with the whole experience. I went shopping on 12/29/13.. most everyone else on Miramar Rd had a delay in being able to pick up the flooring and install it.. but when i went to FDFS... "No Problem".. we placed my order on that Day (Sunday).. and they got my shipment on the truck the n..." Read more
11 years ago
Jyl L.
San Francisco, CA
"I went to at least 5 flooring stores in SD and finally got laminate flooring from here. They have great selection, and my fav part was that the samples are larger than other stores, plus they would actually put some of it on the floor, so it's much easeir to picture what the flooring woud look like in a house!I've learned that there's a big difference betwee..." Read more
11 years ago
"We order a lot of flooring on a regular basis. It always seems like the vendors are too busy or just don't care that much. However, this experience has been very different. Kristiana has been so helpful on this transaction. She helped us around the showroom twice and explained different pros and cons about all the options we liked. She is very knowledgeable..." Read more
10 years ago