Endorsal 
Yelp 
311 reviews
4.5/5 average rating
Kim W.
San Diego, CA
Kim W.
San Diego, CA
"We had a great experience with Factory Direct Flooring. The entire team was very professional, helpful and enjoyable to work with. Tommy did a great job helping us select the right flooring and measuring our space. AJ did an excellent job installing our floors. He was very friendly, professional and timely. Overall we highly recommend Factory Direct. The pri..." Read more
11 years ago
oc r.
Irvine, CA
"Best combination of value and quality for flooring that we found after consulting 5 other contractors. prices are very upfront and selection at their miramar store is very good. both the experience and price are much better (in one case almost 40% cheaper) than what you will get at a chain store (like lowe's) or at a boutique / fancy installer who claims t..." Read more
11 years ago
oc r.
Irvine, CA
"Best combination of value and quality for flooring that we found after consulting 5 other contractors. prices are very upfront and selection at their miramar store is very good. both the experience and price are much better (in one case almost 40% cheaper) than what you will get at a chain store (like lowe's) or at a boutique / fancy installer who claims t..." Read more
11 years ago
Barb F.
La Mesa, CA
"I absolutely loved working with Factory Direct. Prices are good, people are friendly, helpful and not pushy at all, and the workmanship is excellent! Christina honored a sales price for me for a few extra weeks while I finalized my decision. I'd installed all the other floors in my house myself, so it was hard to actually hire someone else to do the work. I..." Read more
11 years ago
Barb F.
La Mesa, CA
"I absolutely loved working with Factory Direct. Prices are good, people are friendly, helpful and not pushy at all, and the workmanship is excellent! Christina honored a sales price for me for a few extra weeks while I finalized my decision. I'd installed all the other floors in my house myself, so it was hard to actually hire someone else to do the work. I..." Read more
11 years ago
Jamie B.
National City, CA
"Factory Direct Floor Store is THE BEST! I recently bought my 1st home and had them install all new carpet. But before that I had 2 other companies come out and do a measure/provide an estimate. FDFS was hundreds (about $300) less than the competitors (one of them was Costco). Not only that, but FDFS included memory foam padding vice the regular industry 5/8'..." Read more
11 years ago
Jamie B.
National City, CA
"Factory Direct Floor Store is THE BEST! I recently bought my 1st home and had them install all new carpet. But before that I had 2 other companies come out and do a measure/provide an estimate. FDFS was hundreds (about $300) less than the competitors (one of them was Costco). Not only that, but FDFS included memory foam padding vice the regular industry 5/8'..." Read more
11 years ago
Garry M.
Lakeside, CA
"These Guys are Great, Bryan and his wife and even the installers were really helpful and accommodating , they are very easy to work with and do what they say they will do, and more. There Product is Great ,the best prices I could find. I missed a little on the measurements and we were short on material and Bryan only charged me for the Material and not the..." Read more
11 years ago
Garry M.
Lakeside, CA
"These Guys are Great, Bryan and his wife and even the installers were really helpful and accommodating , they are very easy to work with and do what they say they will do, and more. There Product is Great ,the best prices I could find. I missed a little on the measurements and we were short on material and Bryan only charged me for the Material and not the..." Read more
11 years ago
Leslie F.
Ashburn, VA
"After having several other flooring contractors completely FLAKE on us, I met Tommy Bednash (via a client who had contacted him for their flooring). Tommy was professional, knowledgeable and super responsive. Whether it was phone, email or text. He got back to me right away. Tommy came out to measure and bid our job (which included hardwood, carpet and t..." Read more
11 years ago
Leslie F.
Ashburn, VA
"After having several other flooring contractors completely FLAKE on us, I met Tommy Bednash (via a client who had contacted him for their flooring). Tommy was professional, knowledgeable and super responsive. Whether it was phone, email or text. He got back to me right away. Tommy came out to measure and bid our job (which included hardwood, carpet and t..." Read more
11 years ago
Pierre C.
San Diego, CA
"After searching a myriad of flooring stores, I was referred to Factory Direct Floor Store by an associate who had assured me that I'd be pleased with the results. Indeed, not only did I find the perfect hardwood floor for my needs, the price for same came in better than any of the competing stores. Brian was most helpful and went out of his way to find a par..." Read more
11 years ago
Pierre C.
San Diego, CA
"After searching a myriad of flooring stores, I was referred to Factory Direct Floor Store by an associate who had assured me that I'd be pleased with the results. Indeed, not only did I find the perfect hardwood floor for my needs, the price for same came in better than any of the competing stores. Brian was most helpful and went out of his way to find a par..." Read more
11 years ago
Donna S.
San Diego, CA
"I am very happy with the customer service, wood floor pricing and selection at the Factory Direct Floor Store. Tommy was extremely knowledgeable and helpful during the decision making process. Caleb installed our flooring over the past three days and did a phenomenal job. I highly recommend this company and Caleb as the installer."
11 years ago
Donna S.
San Diego, CA
"I am very happy with the customer service, wood floor pricing and selection at the Factory Direct Floor Store. Tommy was extremely knowledgeable and helpful during the decision making process. Caleb installed our flooring over the past three days and did a phenomenal job. I highly recommend this company and Caleb as the installer."
11 years ago
Adrienne K.
San Diego, CA
"Fabulous experience! From craftsmanship to their customer service, they go above and beyond! Absolutely competitively and fair priced, and beyond meticulous on their job detail. Highly recommended!"
11 years ago
Adrienne K.
San Diego, CA
"Fabulous experience! From craftsmanship to their customer service, they go above and beyond! Absolutely competitively and fair priced, and beyond meticulous on their job detail. Highly recommended!"
11 years ago
Melissa L.
San Diego, CA
"So pleased! Prices are great, installers are extremely professional, and Kristiana/Bryan were very helpful. Our floors (laminate/carpet) look amazing. I highly recommend!!"
11 years ago
Melissa L.
San Diego, CA
"So pleased! Prices are great, installers are extremely professional, and Kristiana/Bryan were very helpful. Our floors (laminate/carpet) look amazing. I highly recommend!!"
11 years ago
Nathanael L.
San Diego, CA
"After my initial review, Bryan contacted me to offer his apologies and explain that they are going through a transitional phase. He sounded sincere and guaranteed that he would personally oversee my order if I chose to give it a second shot. I decided to go ahead and give it another shot, and I was not disappointed. Bryan was very patient while we were deci..." Read more
11 years ago
Nathanael L.
San Diego, CA
"After my initial review, Bryan contacted me to offer his apologies and explain that they are going through a transitional phase. He sounded sincere and guaranteed that he would personally oversee my order if I chose to give it a second shot. I decided to go ahead and give it another shot, and I was not disappointed. Bryan was very patient while we were deci..." Read more
11 years ago
Tom A.
San Diego, CA
"Factory Direct installed a laminate floor in my condo and they did an excellent job. Very professional and knew exactly what the were doing. They answered all of questions. After they were done I noticed a bump on one the seams. I called Tommy at Factory Direct and he had Kevin the installer at my house within three days to fix it. I would definitely highly..." Read more
11 years ago
Tom A.
San Diego, CA
"Factory Direct installed a laminate floor in my condo and they did an excellent job. Very professional and knew exactly what the were doing. They answered all of questions. After they were done I noticed a bump on one the seams. I called Tommy at Factory Direct and he had Kevin the installer at my house within three days to fix it. I would definitely highly..." Read more
11 years ago
Tram N.
Richardson, TX
"Could not recomment Bryan from FDFS enough. After getting several quotes from flooring stores around town, we went with FDFS given their excellent pricing, excellent customer service and no high pressure sale. It was a pleasant experience from beginning to end. The closing of our home was a 5 month process due to numerous issues and Bryan was extremely acco..." Read more
11 years ago
"We had a great experience with Factory Direct Flooring. The entire team was very professional, helpful and enjoyable to work with. Tommy did a great job helping us select the right flooring and measuring our space. AJ did an excellent job installing our floors. He was very friendly, professional and timely. Overall we highly recommend Factory Direct. The pri..." Read more
11 years ago