Endorsal 
Yelp 
311 reviews
4.5/5 average rating
Tram N.
Richardson, TX
Lindsey S.
Carlsbad, CA
"From the first moment I walked into Factory Direct Floor Store it was a total pleasure. Melinda was able to answer all my questions and I picked out flooring that was a great price. I had already been to several other stores. Tommy came out to the house to measure and was very helpful and had some excellent suggestions. The installers, Kyle and Kevin, s..." Read more
11 years ago
Lindsey S.
Carlsbad, CA
"From the first moment I walked into Factory Direct Floor Store it was a total pleasure. Melinda was able to answer all my questions and I picked out flooring that was a great price. I had already been to several other stores. Tommy came out to the house to measure and was very helpful and had some excellent suggestions. The installers, Kyle and Kevin, s..." Read more
11 years ago
linda r.
Del Mar, CA
"These guys did a really great job installing flooring for our offices. They worked hard and had to deal with challenging tile removal that took a lot more work than expected. Even so, they finished on time, did a beautiful installation job, and didn't even charge us for a pad that had been omitted from the bid, but installed anyway. I highly recommend them..." Read more
11 years ago
linda r.
Del Mar, CA
"These guys did a really great job installing flooring for our offices. They worked hard and had to deal with challenging tile removal that took a lot more work than expected. Even so, they finished on time, did a beautiful installation job, and didn't even charge us for a pad that had been omitted from the bid, but installed anyway. I highly recommend them..." Read more
11 years ago
Ame ..
San Diego, CA
"We bought a house early last year and the whole house carpet and some tile needed to go. After visiting many other stores in the Miramar/Kearny Mesa area and getting quotes from a few, we got a tip from my friend as how much she loved her floors and how great Bryan from Factory Direct treated her. So we visited him on Miramar (right next to McDonalds and th..." Read more
11 years ago
Ame ..
San Diego, CA
"We bought a house early last year and the whole house carpet and some tile needed to go. After visiting many other stores in the Miramar/Kearny Mesa area and getting quotes from a few, we got a tip from my friend as how much she loved her floors and how great Bryan from Factory Direct treated her. So we visited him on Miramar (right next to McDonalds and th..." Read more
11 years ago
Lora B.
Cardiff, CA
"We did our research, got a few quotes and choose Factory Floors because with no pressure sales they offered us the best prices and most variety of installation styles to fit our budget. We choose to order all of our supplies (both real wood and laminate prices were about 20 cents/sqft less than other stores on the st.) through them including new base board..." Read more
11 years ago
Lora B.
Cardiff, CA
"We did our research, got a few quotes and choose Factory Floors because with no pressure sales they offered us the best prices and most variety of installation styles to fit our budget. We choose to order all of our supplies (both real wood and laminate prices were about 20 cents/sqft less than other stores on the st.) through them including new base board..." Read more
11 years ago
Peter C.
Rancho Santa Fe, CA
"We recommend Factory Direct on Miramar Rd for carpet as the price was very reasonable and the installers did a great job. Bryan Morris the owner gave us a good quote while we were in the store, Ben the fellow who came out to the house measured well for the intricate pattern we had picked out (in other words, another store measured and said we needed consid..." Read more
11 years ago
Peter C.
Rancho Santa Fe, CA
"We recommend Factory Direct on Miramar Rd for carpet as the price was very reasonable and the installers did a great job. Bryan Morris the owner gave us a good quote while we were in the store, Ben the fellow who came out to the house measured well for the intricate pattern we had picked out (in other words, another store measured and said we needed consid..." Read more
11 years ago
Nancy T.
Del Mar, CA
"Our experience with Factory Direct Flooring could not have been better. We shopped extensively for wood flooring and carpeting for our remodeling project and it was a breath of fresh air finding this store. While most stores were friendly and helpful, the store has a vast selection of wood flooring at different price points. The owners were terrific, help..." Read more
11 years ago
Nancy T.
Del Mar, CA
"Our experience with Factory Direct Flooring could not have been better. We shopped extensively for wood flooring and carpeting for our remodeling project and it was a breath of fresh air finding this store. While most stores were friendly and helpful, the store has a vast selection of wood flooring at different price points. The owners were terrific, help..." Read more
11 years ago
Michael W.
Poway, CA
"Nothing but good things to say about my whole experience. The prices were in line with their competitors but their business practices were what I appreciated. They showed up on time for every step of the process and followed through. The installation was outstanding. I will need some additional flooring in the future (bathrooms and kitchen) and Factory Direc..." Read more
11 years ago
Michael W.
Poway, CA
"Nothing but good things to say about my whole experience. The prices were in line with their competitors but their business practices were what I appreciated. They showed up on time for every step of the process and followed through. The installation was outstanding. I will need some additional flooring in the future (bathrooms and kitchen) and Factory Direc..." Read more
11 years ago
Lee Anne G.
San Diego, CA
"Bryon beat everyone's prices and the product we got is WONDERFUL! We laid the floor ourselves. Bryon threw in free bottles of glue, free advice on the best way to lay the floor, and free delivery. We have some left over product and even if they can't buy it back, I'm completely satisfied with this business and their service. I love, love, love my new floor...." Read more
11 years ago
Lee Anne G.
San Diego, CA
"Bryon beat everyone's prices and the product we got is WONDERFUL! We laid the floor ourselves. Bryon threw in free bottles of glue, free advice on the best way to lay the floor, and free delivery. We have some left over product and even if they can't buy it back, I'm completely satisfied with this business and their service. I love, love, love my new floor...." Read more
11 years ago
Pamela L.
San Diego, CA
"Our experience with Factory Direct was excellent! The customer service inside the store was wonderful, the products were great and competively priced and the installers were awesome. Ben and his crew were courteous, clean, friendly and very competant at what they do. We had absolutely no complaints about our entire experience and would go with them again in..." Read more
12 years ago
Rod B.
San Diego, CA
"Fantastic experience. Chris answered all our questions and came over on a day off to do measurements. The installation was done quickly and perfectly by Ben. On top of that the price was great as was the selection. I highly recommend."
12 years ago
Alison R.
El Cajon, CA
"Just an amazing experience--I couldn't believe it. From the selection (we chose Cucamonga Bend, a laminate reclaimed pine) to installation (one week out from our purchase date), our experience couldn't have gone more smoothly. Price was $3K less than a local big box store, and the service perfect. Sales experience was great--Kristiana and Brian are really h..." Read more
12 years ago
Jon S.
Calgary, Canada
"The Good: The contractors were GREAT -- very friendly guys that did a great job and worked around our furniture. Prices seemed good compared to a few other places we checked out. They were able to complete the job very quickly The Bad: Communication with this flooring store was difficult. They were slow to return emails and phone calls. It became a pain whe..." Read more
12 years ago
Tina W.
Orange, CA
"Just got my floors installed and they look fantastic. We had a leak that damaged our previous floor and they were able to match it with the previous floor. I would definitely use them again!"
12 years ago
Sue M.
Poway, CA
"We just bought a house and NEEDED to rip the carpet out because the previous tenants that was renting the house had pets and they pissed all over the place! It was a shame cause the carpets were only 16 months old. Anyway, my husband did his research and found that FDFS had the best prices. We chose a few of our favorites online and when I went to the sto..." Read more
12 years ago
Dan K.
San Diego, CA
"Wow, we just got our laminate floors done by Factory Direct and it came out beautiful. Not a single complaint at all. The price was affordable the people in the showroom were great and the installers were awesome. The installers ripped up the old tile and installed the laminate floors throughout our kitchen and dining room. Their attention to detail and..." Read more
12 years ago
Rusty E.
San Diego, CA
"Tommy and Zach were fantastic! Fast and great job! I was floored by how long Tommy said it would take him to install my floors. My only regret (and it's my own fault) was that I should've either put away belongings or covered them... to this day, still cleaning up dust. The crew did their best to clean up, but in the end it was my fault for leaving stuff..." Read more
12 years ago
"Could not recomment Bryan from FDFS enough. After getting several quotes from flooring stores around town, we went with FDFS given their excellent pricing, excellent customer service and no high pressure sale. It was a pleasant experience from beginning to end. The closing of our home was a 5 month process due to numerous issues and Bryan was extremely acco..." Read more
11 years ago