Endorsal 
Yelp 
311 reviews
4.5/5 average rating
TyJ A.
San Diego, CA
Raphael W.
San Diego, CA
"Changing my initial review from one to three stars. Once I was finally able to get in touch with a person who was responsive, things turned out well. They ended up installing our floor and did a nice job. ********************** Not sure about the actual quality of their work, but impossible to work with as they don't return any communication be that through..." Read more
7 years ago
Raphael W.
San Diego, CA
"Changing my initial review from one to three stars. Once I was finally able to get in touch with a person who was responsive, things turned out well. They ended up installing our floor and did a nice job. ********************** Not sure about the actual quality of their work, but impossible to work with as they don't return any communication be that through..." Read more
7 years ago
Jamie K.
San Diego, CA
"After reading all the wonderful reviews from yelp, we were excited to work with Factory Direct Floor Store. I went into the store to pick my flooring and Gregg came out to measure within a few days. He told me he would quickly get me the estimate and did that afternoon. I called the store on Friday to set up installation and waited until Monday night with..." Read more
11 years ago
Jamie K.
San Diego, CA
"After reading all the wonderful reviews from yelp, we were excited to work with Factory Direct Floor Store. I went into the store to pick my flooring and Gregg came out to measure within a few days. He told me he would quickly get me the estimate and did that afternoon. I called the store on Friday to set up installation and waited until Monday night with..." Read more
11 years ago
Veronica d.
San Diego, CA
"We used them in December.. Very disorganized. The sales guy was not very knowledgable and there wasn't any pricing for carpets anywhere. The owner ( forgot his name) is not that friendly. We told us that he was going to get back to us about some tiles but never did.. Since I'm all about Customer Service. Had to go with them since we only has two weeks to mov..." Read more
11 years ago
Veronica d.
San Diego, CA
"We used them in December.. Very disorganized. The sales guy was not very knowledgable and there wasn't any pricing for carpets anywhere. The owner ( forgot his name) is not that friendly. We told us that he was going to get back to us about some tiles but never did.. Since I'm all about Customer Service. Had to go with them since we only has two weeks to mov..." Read more
11 years ago
Jaydon C.
San Diego, CA
"Had laminate floorboards installed. Generally very happy - the only thing FDFS need to do is tighten up the experience you have with those that they contract and sub contract to for the install. My install was quoted at 3-4 days starting Monday. Great progress was made for the first 2 days then all resourcing basically disappeared. No one was monitoring prog..." Read more
11 years ago
Jaydon C.
San Diego, CA
"Had laminate floorboards installed. Generally very happy - the only thing FDFS need to do is tighten up the experience you have with those that they contract and sub contract to for the install. My install was quoted at 3-4 days starting Monday. Great progress was made for the first 2 days then all resourcing basically disappeared. No one was monitoring prog..." Read more
11 years ago
"We had carpet installed in our two story townhome. Pros: Their staff is very friendly and responsive. Very helpful at the store front and their estimator arrived on time and provided good information. We were also looking to replace our tile downstairs and they provided a good amount of flooring samples. The installers showed up on time. I couldn't stay for..." Read more
7 years ago