FCA of Kankakee Reviews & Testimonials

4.2 (40)

Reviews: 40


5
78%
4
0%
3
5%
2
0%
1
18%

78% of customers would recommend FCA of Kankakee

  Showing 1 star reviews only  

Pamela Layton

Pamela Layton star-alt star-alt star-alt star-alt star-alt

"Had carpet installed after the first carpet installed 2 years prior wore out in 2 years. Had new carpet installed and they ran the seam the wrong way so it�s very visible in the middle of the room. Had them out a few times to fix and it just looks worse. They offered to fix it and run the seam the correct way but at a cost of over 13 hundred dollars. The..." Read more

2 years ago

Jenell

Jenell star-alt star-alt star-alt star-alt star-alt

"Came here twice to buy flooring. Of course had a great experience purchasing- however I had couple extra boxes left. I called and spoke to Eric and asked him if I was able to return the 3 boxes I had left. I was told I would get a phone call back that he had to speak to his manager. The next day I called him back he said he still haven�t had a chance to spea..." Read more

2 years ago

Hh Dd

Hh Dd star-alt star-alt star-alt star-alt star-alt

"I would leave a zero star if was available"

2 years ago

Rusty Shackleford

Rusty Shackleford star-alt star-alt star-alt star-alt star-alt

"Bad attitude poor relationship with customer"

3 years ago

Calvin Pickup

Calvin Pickup star-alt star-alt star-alt star-alt star-alt

"Ordered new flooring here. The salesman was extremely helpful and professional. Set up original install day of 01/30/19. It was far too cold to do the install and I agree. They called the day before and let me know. I was completely fine with that due to safety. Then they rescheduled for today, 01/31/19 at 9:30ish. They called me at 08:48 and told me no one..." Read more

6 years ago

Brian Pelehowski

Brian Pelehowski star-alt star-alt star-alt star-alt star-alt

"Went there to buy hardwood flooring. Sales lady was nice but didn't have the samples we wanted to bring home to see how it would match up to our trim. She said she would order them so we gave her our name and number and waited for a phone call. We are still waiting for that phone call from a month ago so we went to Flooring by Lonni and bought the hardwood a..." Read more

7 years ago

Francisco Jones

Francisco Jones star-alt star-alt star-alt star-alt star-alt

"We had a double�bad experience with�FCA Tile in Bradley. Their policies are very unfriendly to customers.�We originally ordered some floor tile for our bathroom from them. It was a high end tile with each piece having a unique stone�pattern. But when it showed up the color did not even come close to any of the pictures we had seen. FCA refused to take it bac..." Read more

7 years ago