53 verified testimonials
4.5/5 average rating
Erin Blitz
Ralph Swisher
"Very helpful"
2 years ago
Anastasia Ramos
"I used FCA many years ago when we carpeted our entire older home, so I though I'd come here first for new flooring. What a great decision!! Mike Busse was amazing to work with. I had a vision in my mind and Mike worked to see that vision was put down in flooring in my home. He went out of his way to be sure! I had laminate and carpet put down and both th..." Read more
2 years ago
doncooper512
"Don't hire anyone else to do your job..this place is your last stop.."
2 years ago
Cheryl DuBose
"What a great experience we had with FCA and Tiffany in making a large purchase for our house. We felt that the collaboration with Tiffany and the team was outstanding. We will post pictures when we are finished."
2 years ago
Sharon Orcutt
"Customer's Beware!! FCA does NOT stand behind their product!! Bought 5 boxes of back splash & 3 of floor tile from FCA. Was having the work professionally installed. Into the job the installer informed me that 8 of the tiles were missing & 10 of the tiles were either chipped or broken.. Because of the 18 tiles being short he was unable to finish the job. I c..." Read more
2 years ago
Brad Thompson
"Great experience with purchase and installation. This was my second time purchasing flooring from FCA and the quality of flooring was great. I highly recommend FCA."
2 years ago
Michelle Waugaman
"They have so many options for all types of flooring! I have to say much better quality and prices than Home Depot and Lumber Liquidators! It was nice to have someone help me right away too!"
2 years ago
Nicholas Jreisat
"Very helpful, very informative, nice tiles"
2 years ago
Warren Zimmerle
"Always willing to help out. I get some weird home repair stuff. These guys are masters at helping with solutions. From cutting tile for a furniture piece to finding a floor surface gap they know their stuff."
2 years ago
Bryan ONeal
"Called, put on hold "for a minute." Two hours later, call disconnected. Flooring is pretty competitive in northwest Indiana, plenty of other options."
3 years ago
Greg Kasper
"Just order carpet today. We'll see how it goes."
3 years ago
Terry Stage
"We had a very pleasant experience shopping at FCA, and then dealing with them on a floor installation project! Our salesman, Zack Garza, was VERY knowledgeable and professional in helping us choose a vinyl plank floor covering for our living room/dining room. One of the reasons we went with FCA was their wide range of choices for vinyl plank flooring. Aft..." Read more
3 years ago
Cyndy Hilzley
"This past May I decided to stop into FCA Floor Covering in Merrillville. We were going to be closing on a home soon & we were shopping for new Flooring and for a kitchen backsplash. Within a couple of minutes we met Will Garza. I'm able to tell you that he's a very knowledgeable and extremely helpful sales man for FCA. Will has gone the extra step with ex..." Read more
3 years ago
Abby Bood
"We finally decided to just finish up our basement. I walked in to FCA and met Zach and described to him how we were hoping to make this a quick process because we were expecting company. He guided us in carpet selection. He never made any promises about scheduling, but said he�d do the best he could. Long story short he worked magic, we have carpet before..." Read more
3 years ago
Carrie Kamp
"Great selection and knowledgeable staff!"
4 years ago
Frank Gonzalez
"Good place for variety of floors and carpet. Prices can be a bit high for installation services but the installers do a good job. Sales associates can be a bit pushy and sometimes used car dealer-ish. Overall good product though."
4 years ago
Patricia Leschkies
"The two installers that installed our 2 rooms of flooring did an amazing job. very professional, and the rooms were spotless when they were done and ready to go. They even cleaned the driveway they used for cutting materials. Thank you FCA Flooring for a great experience."
4 years ago
Kimberly F
"Woman who answers the phone for this business is very rude and non professional."
4 years ago
jamie yvars
"A real quality experience. The tile came out gorgeous, and our installer, Angel, did a superb job. Great all the way around. They really strive for your satisfaction. You will not be disappointed."
5 years ago
Thomas Goodrich
"Nice service, good products..."
5 years ago
Dan Lamphier
"The whole process was smooth. In store was easy,measurer showed up on time as did the installers. The installation crew was professional,quick and kind. They cleaned up their mess and even vacuumed. Quality products,professional staff,good price,what do you want. You won't get this from Home Depot."
6 years ago
Linda Michiels
"I bought ceramic floor tile. They had one I really liked at a decent price, only took a couple days for it to arrive. Took extra boxes back for credit. Good service. Pleasant showroom."
6 years ago
Amber Murphy
"We were very happy with FCA originally. They were no pressure and came out immediately to do the measurements. We ordered and paid for a re-carpeting of our 1st floor of and tile ripout/install of a 10x10 front entry. It has now been 2 months and although our carpet is done after we called and called weeks about the delayed scheduling that was supposed to be..." Read more
6 years ago
Jaime Sobecki
"HIGHLY recommend FCA!!! We were in need of carpet ASAP and Brian helped me find my perfect match (staying on budget). He communicated with me every step of the way, installers were equally amazing. The entire process from picking out to install was less then a week, can not go wrong with FCA. We will definitely be back for our future project needs."
6 years ago
"We�ve gotten both carpeting and hardwood from FCA. Couldn�t be happier!"
2 years ago
Endorsal review