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185 verified testimonials
4.8/5 average rating
Mandy Lindsay
Deborah Cooper
"Every thing about this project was right on the money. Matt was a great salesperson and answered all my questions throughout the process. The warehouse people and the owner were fantastic. Then to top it off, they sent this incredible crew. This was originally planned as a 3-5 day job. These guys worked nonstop from 8 am to a little after 6 and complete..." Read more
2 years ago
Kimberly Spence
"Very impressed with RVA flooring from my first step into the showroom. Very kind and helpful. Will be referring all of my friends, family, and clients. Impeccable customer service."
2 years ago
Laura Harvey
"This is the second time we've used Flooring RVA and they are always super helpful and friendly and have some of the best prices around."
2 years ago
ryan tagg
"Incredibly difficult to work with. Took the initial deposit as quickly as possible and took months to actually schedule it. I had to reach out multiple times. Jonothan I think? Was incredibly rude on the phone, accusatory and unprofessional. Refused to identify himself because "I don't know what you're going to do with the information" what in the world? I k..." Read more
2 years ago
Catherine Brown
"Highly recommended! Everyone I worked with is knowledgeable about the flooring and guided me in selecting a product that would best meet my needs for longevity , waterproofing, and big dogs! Matt H. Is AWESOME and also helped with carpet selection to ensure I would have comfort , beauty, durability, and stain free. He was always available to answer questio..." Read more
2 years ago
Anthony Richardson
"Good pricing, great installation crews, good support after installation for any issues. Company owner takes pride in the business and values your feedback."
2 years ago
Vee A
"The good - I am happy with the new flooring, definitely a good pick. The installers, Brad and Brad, did a great job installing the floors, explaining where there was some settling, but that did not stop the installation. They were here before the start time and kept the areas as clean as possible. I recommend them because they were professional, knowledge..." Read more
2 years ago
Ben McGann
"We are currently working with them on our second project. They did great work for us last time and we are excited to be working with them again. My only initial issue was that the time from the measurement to quote was on the long side. However, once the owner became aware of this he took charge of the situation and worked with us directly. He is passionate..." Read more
2 years ago
ARL Remodeling LLC
"Great customer service. They had what we needed for a big project and always answered any questions we had and they had excellent communication skills."
2 years ago
Tracey Coleman
"This is my second time working with the guys over at Flooring RVA. They did an excellent job on my hardwood floors. I�m in the process of renovating my bathroom and I decided to redo the bathroom floors. I�ve been working with Matt Turner and he�s awesome and a pleasure to work with. For my next flooring project I definitely will be returning to Flooring..." Read more
2 years ago
William Kennedy
"Gary was a pleasure to work with. Very detailed with quick responses to any questions. Thanks!"
2 years ago
brad thweatt
"recently had my floors refinished. older richmond home from the 1940's- Karl did an amazing job! exceeding my expectations. very clean and professional and excellent work! Matt was very helpful through out the whole process, from the estimate to helping me get on the schedule to being my contact point on some last second scheduling changes. i would absolu..." Read more
2 years ago
Mark's Help
"Good guys. Haven�t hired them yet."
2 years ago
Doris Spenner
"Friendly, helpful and knowledgeable staff. Showed me a product I hadn't seen. Huge selection of flooring options. Awesome!"
3 years ago
Nicholas Clevett
"Great sales experience. Tons of choices (tile, laminate, carpet etc.). Sales representative was very knowledgeable and accessible. I would give 5 stars but measurements were delayed a week and getting on the installation schedule took 4 weeks with me having to call numerous times. Their installation contractors were professional and did an amazing job...." Read more
3 years ago
R Hess
"My floor in two rooms has come apart after less than three years. The planks have 1/4- 1/2 inch gaps between in some places and the sides are no longer locked together. We spent about $17.00 per square foot to take out old vinyl and install new vinyl plank. We felt the higher price here would be justified because the people who sell the product were so helpf..." Read more
3 years ago
DI LOVE
"Matt, the "FRVA Salesperson" who spent time with me going over the quantity, quality and colors of various flooring options did a wonderful job at getting me exactly what I was looking for. Tarek, who delivered the carpets was on time, courteous and personable. He answered varoius questions I asked pertaining to the design aesthetic of the room I'm working..." Read more
3 years ago
Susan Chambers
"Hired to refinish wood floors before moving into a new house. Poor communication throughout the whole job...days before calls were returned.They pushed back the start date leaving less time for the poly to fully cure. The trim around the fireplace hearth was not what was described by the woman who came out to do the quote. Quarter-round was not properly cut..." Read more
3 years ago
Raymond Lai
"I went in to get a color match for an existing floor threshold. Gary and store manager Jonathan were friendly and extremely helpful in assisting and answering my questions. Within 5 days, I went in to pick up a freshly stained wooden piece of baby threshold with a perfect color match. Would absolutely return for my future home renovation items."
3 years ago
CMB II
"Simply put Robert, Jonathan and the whole team at RVA Flooring are unpleasant to work with. My best advice is steer clear. Did a $12k flooring and $2k tile job with them and I was left disappointed at every end. Worked with multiple contractors and these guys are subpar. Jonathan is the epitome of unprofessional. Robert tries to clean up but can not deliver...." Read more
3 years ago
Frank Allocca
"Truly can't say enough good things about FlooringRVA. They made the whole process easy, smooth, and incredibly fun! FlooringRVA did my hardwood floors, the tile in my bathroom including a full tile shower as well as replaced my carpet in the second floor. Robert Fletcher was a true professional and I can't wait to contact him again for my next project. They..." Read more
3 years ago
Courtney Purvis
"Got several quotes for refinishing my floors and Vin's was the best quality product for my money and he was able to put me on his schedule within 3 weeks. Floors turned out beautifully and he was in touch with me every step of the way since I had to stay elsewhere during the job and couldn't see progress, sending me pictures and text updates throughout. 100%..." Read more
3 years ago
Cheryl Black
"My husband and I had a great experience at Flooring RVA. Jonathan and his team are knowledge, friendly and responsive to their customers. The showroom is inviting and well stocked. What is most impressive is that they are full service operation that goes beyond selling and installing floors. If you are doing any home improvements or build outs, check them ou..." Read more
3 years ago
Margaret Davis
"I have been working with FlooringRVA for a couple months to pick out the right carpet for my new home. I finally found something I love from their vast selection. I can�t wait for them to come out and install it. Everyone who works there is really friendly, they meet you where you�re at budget-wise (no pressure on you to buy something super expensive), and t..." Read more
3 years ago
"From the time I called to ask a few questions to the complete installation was absolutely amazing. The staff was very pleasant and made the process, start to finish, so easy and smooth. I just bought a house, where I ended up doing a few renovations before I moved in, including replacing the carpet in the master bedroom. I called around to a few places that..." Read more
2 years ago