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Susan Chambers
"Hired to refinish wood floors before moving into a new house. Poor communication throughout the whole job...days before calls were returned.They pushed back the start date leaving less time for the poly to fully cure. The trim around the fireplace hearth was not what was described by the woman who came out to do the quote. Quarter-round was not properly cut..." Read more
3 years ago
CMB II
"Simply put Robert, Jonathan and the whole team at RVA Flooring are unpleasant to work with. My best advice is steer clear. Did a $12k flooring and $2k tile job with them and I was left disappointed at every end. Worked with multiple contractors and these guys are subpar. Jonathan is the epitome of unprofessional. Robert tries to clean up but can not deliver...." Read more
3 years ago
Scott Moore
"The company was unprofessional, uncommunicative, and took three months to complete a job that they said they would do in four days. The two times we heard from the owner were when we signed the initial contract and when we asked to meet with him to pay our final bill They did the demo work and then called us two days later to explain that they didn�t have..." Read more
4 years ago
Jamie Robinette
"Extremely overpriced. This place was 4K over the other bid we had. Waste of time if you can�t even come close to another company�s price point. Save your time and call Costen flooring."
4 years ago
Chuck Kruschke
"Great sales pitch by the owner, but was too good to be true. It all went downhill from there. We contracted with Flooring RVA to replace our entire first floor with new hardwood last summer, and after four months of back and forth, we were very disappointed. Here are some details as to why... Quality of flooring - we stated we wanted a larger board that..." Read more
7 years ago
Monica Jones
"My husband and I went online and after the great reviews decided to set up an appointment for someone to come out to our home for estimates on wood flooring. My husband received a call on Tuesday 2/7 from Robert. Robert set up an appointment with my husband to come out to our home on Friday 2/10. My husband and I made sure to adjust our work schedule so w..." Read more
8 years ago
"Incredibly difficult to work with. Took the initial deposit as quickly as possible and took months to actually schedule it. I had to reach out multiple times. Jonothan I think? Was incredibly rude on the phone, accusatory and unprofessional. Refused to identify himself because "I don't know what you're going to do with the information" what in the world? I k..." Read more
2 years ago