213 reviews
5/5 average rating
Sarah Coward
Mark MacGaw
"The customer service at this store is impeccable. We were trying to get our home on the market to sell at peak season, and had arranged Lowe’s to install new carpet. They arrived with the wrong carpet and could have cared less. Would have had to wait 2 weeks to get the situation corrected. Walked into Flooring Solutions and asked the impossible. Rather..." Read more
2 years ago
Google review
Tammie Williams
"It turned out to be be an easy, rather effortless experience. Staff were both pleasant and helpful. I’d also add patient. I am pleased with my selections, thanks to Nelson!"
2 years ago
Google review
Luiz Fernando Rebelo
"Excellent services! Andy Collier was thoughtful, patient and extremely professional! Truly recommend !"
2 years ago
Google review
Joanne Lewis
"Nelson is the BEST!!!"
2 years ago
Google review
Advance Memphis
"Great experience- Nelson is the best!!!"
2 years ago
Google review
Sandy Simpson
"Professional, personal touch. Can’t say enough. Had damage from freeze-so daunting!! Everyone from John, Nelson, Daniel, Rob, Michael, sweet receptionist (and more she is) and the incredible installation team took such good care of me and helped me off “the ledge” at times. You can trust these folks! I love my floors🫠"
2 years ago
Google review
P D
"Entire crew, from carpet measurement to carpet replacement, is awesome. Professional, punctual people who knows their job really well. Communicates effectively and fields questions 24/7."
2 years ago
Google review
Thomas Cropper
"It’s been a great experience throughout. Andy was our initial contact when we went into the showroom, he’s communicative, helpful, and professional. The other team members we’ve talked to have been great as well. Thank you!"
2 years ago
Google review
Allie Brisentine
"I cannot say enough good things about Flooring Solutions! I worked with Nelson for my new floors last year, and again for shower retiling which was completed this week. Each experience has been wonderful. They have a huge selection of materials, and with Nelson’s help, I have been able to pick styles that fit my home perfectly. The teams that did the remodel..." Read more
2 years ago
Google review
Richard Summers
"Good service and advice."
2 years ago
Google review
Robert Shelton
"Flooring solutions did great work in a timely manner. We had some confusion during the selection process regarding pricing, but our sales rep, Andy Collier, quickly took action to make it right. In the end we received beautiful tile work throughout our new home."
2 years ago
Google review
Stephanie White
"I had the “bright idea”’ to install new flooring one month before Christmas. After searching online for flooring companies, my husband & I decided to check out Flooring Solutions after reading the reviews. We met the lovely ladies up front & Andy, our salesman. Let me just say, the experience was absolutely phenomenal! Andy promised we could have hardwood &..." Read more
2 years ago
Google review
Katherine Foti
"Thanks to Nelson and team for tiling our kid’s shower and bathroom floor. We found something we liked online, they were able to custom order the tile, and we are so pleased with the result. Nelson was easy to communicate with and the install team was professional and clean. The project was completed in a timely fashion. Highly recommend!"
2 years ago
Google review
Gary Ray
"Great place to do business, nice friendly staff and easy to work around my project schedule. Nelson did a great job and I will work with him and his company on any future projects. Thanks guys, I do appreciate you."
2 years ago
Google review
Jennifer Futrell
"Nelson Boren helped us with our flooring needs from the very beginning of our project. He helped us narrow flooring down based on our family’s needs and on the current color scheme of our home. Nelson even helped us navigate our insurance adjustor and advocated for us. Our floor was done in a timely fashion and with quality workmanship. We are 100% satisfied..." Read more
2 years ago
Google review
Chris Butler
"Nelson and the install team were great! Could not have asked for a smoother experience. Had carpets and tiling put in and we are both very happy. Will definitely come back the next time we need flooring done. Thanks Nelson!"
2 years ago
Google review
Gwen Carpenter
"Wonderful selection of tile and flooring. The ladies are very helpful. We will be back! Thank you"
2 years ago
Google review
Wesley Courtney
"Andy was great helping us make our selections. The end result was so much better than we expected! Definitely a top notch installation crew"
2 years ago
Google review
Matt Barthel
"An excellent team of flooring professionals! Andy and the entire team at Flooring Solutions were absolutely amazing. We just finished building a custom home with some challenging tile selections. They got it done and made sure we were 100% satisfied. Flooring Solutions provided superior customer service throughout the entire process. Thank you Flooring Solut..." Read more
2 years ago
Google review
Cheryle Grisham
"Flooring Solutions of Memphis did not disappoint. I contacted Andy Collier from the Ridgeway store. He was so very courteous on the phone. When we meant for the new carpet measuring appointments, Andy was through and used technology for precise measurements. Janice Morris also at the Ridgeway location brought her expertise to help me pick a wonderful carpet..." Read more
2 years ago
Google review
Hallie Rose
"Nelson made the entire process super easy. I will definitely use Flooring Solutions for my next project."
2 years ago
Google review
Jeff Hudson
"Had tile removed and replaced. Also had the hardwood sanded and refinished. Everything looks good."
2 years ago
Google review
ML O'Dell
"Flooring Solutions helped us with replacing the old carpet in a home we bought in the GreenTrees subdivision. We are very happy with the outcome. Andy met with us and talked us through the many options. After exploring further with other companies, we returned to Andy and Flooring Solutions. We are convinced we made the right choice and got the right price!..." Read more
3 years ago
Google review
Daniel Walker
"Worked with Drew on my master bathroom and kitchen floors. Couldn’t have gone smoother. Highly recommend. Good prices and crews doing the installs were professional. Will use again."
3 years ago
Google review
"Michael Pawlowski is the best! Ask for him for ANY of your flooring needs. He’s informative, honest and great communicating and remembering details of what/when things will be done."
2 years ago
Google review