Geeks Know This Reviews & Testimonials

5 (271)

Reviews: 271


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend Geeks Know This

Antonio Cabral

Antonio Cabral star-alt star-alt star-alt star-alt star-alt

"Friendly, professional and honest service. I came to them seeking help with my laptop they thoroughly examined and explained what needed to be done. Unlike other shops, they were honest about how much fixing my laptop would cost. I will be coming here for any future tech troubles."

4 months ago

Google review

Don Rudnitski

Don Rudnitski star-alt star-alt star-alt star-alt star-alt

"1st class service from Nevin and team. Older desktop was freezing up and Nevin diagnosed the problem and repaired it. Recommended replacing hard drive with an SSD which was successful, but required patience and perseverance. And cost was so reasonable that left me astounded. Highly recommend Nevin Porwal for your computer needs. Will be back with another des..." Read more

4 months ago

Google review

Kyung Hun Kang

Kyung Hun Kang star-alt star-alt star-alt star-alt star-alt

"Go see Devarsh for any computer issue! Very honest and knowledgeable guy. Highly recommend this place for any computer issue in Ottawa."

4 months ago

Google review

Lilli Wolfart

Lilli Wolfart star-alt star-alt star-alt star-alt star-alt

"Above and beyond customer support. Extremely clear communication."

4 months ago

Google review

priyanka sarju

priyanka sarju star-alt star-alt star-alt star-alt star-alt

"Very helpful and good explanation of the issue for my drone."

5 months ago

Google review

Tanya Midha

Tanya Midha star-alt star-alt star-alt star-alt star-alt

"Had a great experience and the people are really helpful there."

5 months ago

Google review

Nitzan Rozenblit

Nitzan Rozenblit star-alt star-alt star-alt star-alt star-alt

"great communication, service, and solve the problem on time. Thanks"

5 months ago

Google review

Piers Stonge

Piers Stonge star-alt star-alt star-alt star-alt star-alt

"The service was awesome - they diagnosed the problem in minutes, gave me all my options, and even provided me with a discount on a laptop. I would 100% come here again for their help!"

5 months ago

Google review

RICARDO PIRAGAUTA RUIZ

RICARDO PIRAGAUTA RUIZ star-alt star-alt star-alt star-alt star-alt

"I recently visited Geeks Know This store and was genuinely impressed by the quality of service, product selection, and overall customer experience. From the moment I walked in, I was greeted warmly by knowledgeable staff who were eager to help. Whether you're a tech enthusiast or just shopping for a gift, I highly recommend it. It’s a place where quality pro..." Read more

5 months ago

Google review

Mrinmoy Nath

Mrinmoy Nath star-alt star-alt star-alt star-alt star-alt

"Everyone was incredibly professional. From the moment I walked into the store with my phone issue, the team listened attentively and provided the best solution quickly and efficiently. I truly appreciate their prompt service and expertise. Highly recommend them!"

5 months ago

Google review

Louise Madore

Louise Madore star-alt star-alt star-alt star-alt star-alt

"Very professional and nice. They fixed my huge issue pretty fast. Thank you!"

5 months ago

Google review

Jmai Kamel

Jmai Kamel star-alt star-alt star-alt star-alt star-alt

"I brought in my laptop thinking it was a charger issue, but they found it was a more serious (and expensive) internal part. Instead of pushing the repair, they honestly advised me to buy a new one since it would cost the same and they didn’t charge me anything for the checkup. Really hard to find this kind of honesty in Ottawa—highly recommend!"

5 months ago

Google review

Lyle Hewitt

Lyle Hewitt star-alt star-alt star-alt star-alt star-alt

"These guys are absolutely the best in every respect. My desktop issued seemed simple at first and the tech offered to fix it for free if it was a simple software reset issue. The next theory was that it needed a new clock battery, which had to be ordered in. The communication process was excellent through this stage, with regular phone calls and texts about..." Read more

5 months ago

Google review

William Felepchuk

William Felepchuk star-alt star-alt star-alt star-alt star-alt

"Very friendly good natured guys. Didn’t charge me for a very simple diagnostic and were super helpful about a replacement charger for another laptop"

5 months ago

Google review

Christie Louis

Christie Louis star-alt star-alt star-alt star-alt star-alt

"Great service! The repair was quick and well done.Thank you"

6 months ago

Google review

Nanfack Cendra

Nanfack Cendra star-alt star-alt star-alt star-alt star-alt

"Très accueillant et bon conseillé. Je le recommande sans hesitation"

6 months ago

Google review

sirpercygoodfellow

sirpercygoodfellow star-alt star-alt star-alt star-alt star-alt

"Very happy! Walked-in to get a malfunctioning phone fixed. They quickly diagnosed the problem as the SIM card - instead of the phone itself. Very relieved. On my way to get a new card from the provider as we speak. Thanks!"

6 months ago

Google review

Michael Elton

Michael Elton star-alt star-alt star-alt star-alt star-alt

"The lads here were incredible. Solved my problems with great customer service. Highly recommend"

6 months ago

Google review

Arushi Sharma

Arushi Sharma star-alt star-alt star-alt star-alt star-alt

"These guys seriously nailed it! Walked in with a shattered back glass, walked out like it never happened. They replaced it with an original Apple part—no knockoffs—and I got my phone back the same day. Super clean, professional setup, and the price? Way more reasonable than you'd expect for top-tier work. If you're considering their service, you can move f..." Read more

6 months ago

Google review

Craig P (C_Guy)

Craig P (C_Guy) star-alt star-alt star-alt star-alt star-alt

"the owner and employees were honest, kind, patient and helpful and the prices were fair"

6 months ago

Google review

Chukwu Emordi

Chukwu Emordi star-alt star-alt star-alt star-alt star-alt

"I mean perfect service if something can be called perfect. Very respectful, and helpful in navigating the problem I had. Would recommend 100%"

6 months ago

Google review

rumaisa shaukat

rumaisa shaukat star-alt star-alt star-alt star-alt star-alt

"Exceptional service, beyond my expectations. They came to my house to look at my laptop, identified the issue which wasn't repairable, even helped me decide which one to buy at my preferred store. Didn't charge me anything for their time and help. I am beyond impressed with the customer service and will for sure only contact them for any computer/ipad/phone..." Read more

6 months ago

Google review

jason w

jason w star-alt star-alt star-alt star-alt star-alt

"Very efficient and helpful. They were quick and knew their stuff and got my MAC back to work quickly. . Thanks for a great experience!"

6 months ago

Google review

Jeff Kasselis

Jeff Kasselis star-alt star-alt star-alt star-alt star-alt

"Great service at an affordable price. Computer fixed and delivered back the same day. Very happy. Thanks guys!!"

7 months ago

Google review

Z Geronimo747

Z Geronimo747 star-alt star-alt star-alt star-alt star-alt

"The young gentleman was super helpful, just solved my ipad issue on the spot ( charger port was dirty) , for free. Honesty and transparence ! Please keep up the excellent work."

7 months ago

Google review