GoEBITS Reviews & Testimonials

4.4 (601)

Yelp Reviews: 411


5
71%
4
9%
3
2%
2
3%
1
16%

80% of Yelp users would recommend GoEBITS

  411 reviews
  4.2/5 average rating

  Showing 5 star reviews only  

Fiona X.

Fiona X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I have a year and a half old Sony Vaio that I might've abused a little too much, because I somehow not only broke my charger, but the jack on the computer where the charger plugs in as well. This all happened on a day when I had a project due in the evening, so panicking, I dropped off my totally dead laptop to eBits. It cost $49 for a diagnostic and $35 fo..." Read more

13 years ago

Paulina L.

Paulina L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Before, I was skeptical about computer repairs in Seattle area. I checked yelp to make sure I choose the best service in town. I found Ebits PC Laptop to repair my other laptop. The monitor didn't show anything even though the lights on the keyboard area were on. I schedule an appointment a day before, and I am very satisfied with the service. It was quick,..." Read more

13 years ago

Paulina L.

Paulina L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Before, I was skeptical about computer repairs in Seattle area. I checked yelp to make sure I choose the best service in town. I found Ebits PC Laptop to repair my other laptop. The monitor didn't show anything even though the lights on the keyboard area were on. I schedule an appointment a day before, and I am very satisfied with the service. It was quick,..." Read more

13 years ago

Dee W.

Dee W. star-alt star-alt star-alt star-alt star-alt

Evanston, IL

"I have to admit - I was really nervous bringing my laptop here after reading all the reviews. In my defense, this was right around the corner from the hotel that I was staying at for a work event and my laptop was having issues starting up. I called for an appointment and got really lucky that I was able to schedule something for the same day. After I dro..." Read more

13 years ago

Rich X.

Rich X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Ebits was very helpful with my computer problems. My laptop had this loud grinding sound coming from it which me and my friends assumed it was from the hard drive. Ebits soon found out it was coming from the fan and ordered the fan within a week and even ran a diagnostic on my HD just to double check. Ebits offered a variety of services and the workers there..." Read more

13 years ago

Beth D.

Beth D. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The guys here have been so helpful.  I've gone in 3 times for a problem with my power cord (snapping off inside the computer - my fault, well really my kids' fault(!).  They've patiently fixed it and worked with me on the price on the repeated repairs...also helped with a virus problem for an incredibly reasonable rate, as I'm a "good customer"!  The..." Read more

13 years ago

Beth D.

Beth D. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The guys here have been so helpful. I've gone in 3 times for a problem with my power cord (snapping off inside the computer - my fault, well really my kids' fault(!). They've patiently fixed it and worked with me on the price on the repeated repairs...also helped with a virus problem for an incredibly reasonable rate, as I'm a "good customer"! They sent m..." Read more

13 years ago

Scott S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Used 3 times in 10 years. They have integrity and stand by their service. I've been guilty of buying stuff at Fry's and eBay just to wind-up having the wrong product or one that doesn't work. eBits, Jesper, and staff help fix my mistakes. Next time I'm going to them directly. Figure I'll end up saving money by paying a small premium for product and serv..." Read more

14 years ago

Scott S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Used 3 times in 10 years. They have integrity and stand by their service. I've been guilty of buying stuff at Fry's and eBay just to wind-up having the wrong product or one that doesn't work. eBits, Jesper, and staff help fix my mistakes. Next time I'm going to them directly. Figure I'll end up saving money by paying a small premium for product and serv..." Read more

14 years ago

Ana L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My laptop died awhile back after about two months of being uncooperative, and I had a week to go before midterms. It was the same week as my friend's gave out. I took mine down the street to ebits, she sent hers to GeekSquad. Result: she waited two weeks to find out that she basically needed a new computer, while I spent $250 to get mine back in shape. The s..." Read more

14 years ago

Janet E.

Janet E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I'm really surprised to read a couple of negative reviews. I've been to Ebits 3-4 times with problems on a very old computer of mine, and another that belongs to my son. I had great experiences every time. Jasper is VERY fair with his pricing and goes the extra mile to make sure I know the status and the cost. I used a couple of other service companies b..." Read more

14 years ago

josh g.

josh g. star-alt star-alt star-alt star-alt star-alt

Lynnwood, WA

"I'm really shocked by the negative reviews. My experience was hardware failure, my AC input and my hard drive had failed. It was fixed at a fair price, they re-loaded Safari -not an outdated version either- and even transferred all the files from my old hard drive to the new one. The whole process, which began a few days before Christmas, couldn't have taken..." Read more

15 years ago

Mark R.

Mark R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"After having my brand new MacBook destroyed by a leaky roof, I took it to eBits. I noticed they had high ratings and they did so for good reason! Yeah my computer was beyond repair, but they were able to salvage my data! They even offered a loner computer while the repair was being done in case I needed something. They were able to find my data and totally s..." Read more

15 years ago

Zac M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Alright, don't get me wrong, BestBuy is a great store, it has fancy displays and lots of products to look at... Expect that all those products are ridiculously overpriced and all the customer service people seem to think the solution to anything is turning it off then back on again. I am an experienced laptop user, I've taken my laptop apart at least a doze..." Read more

17 years ago

m r. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Never in my life have I written a review before, but just felt I had to for this company. I've had to take my Dell in to Ebits 3 times since I've owned it. The first time, all I needed was a new powercord that my dog chewed through. The folks at the shop handed me one for free and said "don't forget us if you have a bigger problem!" Of course, I didn't forge..." Read more

17 years ago

m r. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Never in my life have I written a review before, but just felt I had to for this company. I've had to take my Dell in to Ebits 3 times since I've owned it. The first time, all I needed was a new powercord that my dog chewed through. The folks at the shop handed me one for free and said "don't forget us if you have a bigger problem!" Of course, I didn't forge..." Read more

17 years ago