GoEBITS Reviews & Testimonials

4.8 (277)

Reviews: 277


5
95%
4
0%
3
0%
2
0%
1
4%

95% of customers would recommend GoEBITS

Steve D.

Steve D. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I brought in a ten year old laptop that was working fine, asking them to put in a power jack.  That's the port on the laptop that the power cord goes into - because the pins on the power jack were damaged.  But the machine was  working.   After it was in their shop for a week or two, it had a broken motherboard and the screen wouldn't light up.  I wa..." Read more

7 months ago

Cody S.

Cody S. star-alt star-alt star-alt star-alt star-alt

Midvale, UT

"Avoid this place at all costs if you plan to have simple work done. Requested to have my computer cleared of dust and to have a diagnostic as it is a decently old computer (2020 Asus). Was quoted at 60 dollars before being told since it was a gaming laptop the price would be raised to 100 dollars after tax. Was told that the requested issues would cost me no..." Read more

8 months ago

Jonas S.

Jonas S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"SCAM! They wanted to charge me almost $800 to replace a battery on my MacBook. No clue how this place is linked in the apple store, but stay away from this place! They will just take your money for a "diagnosis" and charge you an arm and a leg for a "repair""

9 months ago

Josh K.

Josh K. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Forget the Genius Bar, these guys are the best.  Fixed my iPhone jack quickly (wouldn't charge) while I waited.  Patient, knowledgeable and friendly.  And they didn't even charge me!Previously fixed my daughter's MacBook Air.  They take appointments online, or you can just walk in.  I can't recommend GoEBITS enough"

10 months ago

Calvin C.

Calvin C. star-alt star-alt star-alt star-alt star-alt

Bellevue, WA

"Jesper and his team are amazing!! I spilled tea on my Macbook Pro 16 2022 and they were able to fix it for $498!! When I first spilled on my macbook, I went to the Apple store and they said it was a flat rate of $1490 for any liquid damages. They referred me to GoEBITS, which is the only Apple certified shop in Seattle with actual Apple parts. I brought it i..." Read more

a year ago

Eva O.

Eva O. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I would steer clear of this service. I took two computers for repair. 1.) one of the computers they erased completely and intentionally without my permission. 2.) the second computer had water damage. They said it would be almost 900 to repair but then it should be fine for a couple of years. The computer now only turns on infrequently. I took it back to rep..." Read more

a year ago

Salad J.

Salad J. star-alt star-alt star-alt star-alt star-alt

Encinitas, CA

"This place is awful. I had an issue with a 5 day old mac book I'd bought for my daughter for school, so I brought it in. I could have simply returned it to the Apple store and gotten a new one, but I figured it would be covered. When I came back to pick it up, they told me it had corrosion on the inside, which is basically impossible since it was brand new...." Read more

a year ago

Adam S.

Adam S. star-alt star-alt star-alt star-alt star-alt

Honolulu, HI

"Not even worth one star. I explained really clearly the computer didn't need general troubleshooting, and I only wanted them to verify that two things aren't working: it can't boot from an external drive, and can't make disk images. These were right in the check-in notes. They told me everything would be covered under the Apple Care+ plan I have (mind you, t..." Read more

a year ago

Mark P.

Mark P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS came to the rescue after I accidentally damaged my MacBook Pro screen. Since I was out of warranty with Apple, I came to their University District store at referral from Apple service because the local Apple Store was all backed up. GoEBITS was able to see me that same day, conduct a quick diagnosis, and do the repair all in their own shop -..." Read more

a year ago

Jeanne N.

Jeanne N. star-alt star-alt star-alt star-alt star-alt

Mountlake Terrace, WA

"I had 2 old-school classic iMacs that needed data wiping prior to disposal. I called the Mac store and they made an appointment for me with GoEBITS. I showed up to the appointment early and waited outside in the pouring rain. A very cranky fellow met me at the door who said he didn't have the tools to do the job. When I explained that the Mac store sent me,..." Read more

a year ago

Mike T.

Mike T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"When I was poor, I had saved up for months to get a good computer. After awhile I brought it to this shop because the sound stopped working. They had quoted me something like 6 days to fix the issue but 2 weeks passed with no updates or change.  At that point, I went in person because it was not what they told me. Not only did they not fix the sound..." Read more

a year ago

Barnaby Dow

Barnaby Dow star-alt star-alt star-alt star-alt star-alt

"Open during our recent ice storm, while others weren't! Great, timely service. Very courteous."

a year ago

Google review

Don Clore

Don Clore star-alt star-alt star-alt star-alt star-alt

"These guys saved my laptop; had it back to me in no time."

a year ago

Google review

Matthew Pruett

Matthew Pruett star-alt star-alt star-alt star-alt star-alt

"Went in with a problem with my charging port; they fixed it in a matter of moments and were very friendly during the process. Happy to recommend this service."

a year ago

Google review

Patrick Walker

Patrick Walker star-alt star-alt star-alt star-alt star-alt

"I managed to lose my 12v laptop charger and went in on the off-chance they had one to buy. Must’ve looked pretty desperate as they just gave me one. Rare to get that kind of generosity to perfect strangers. Though didn’t need my laptop repairing can recommend them as people!"

a year ago

Google review

Madeleine Hart

Madeleine Hart star-alt star-alt star-alt star-alt star-alt

"Fantastic shop, highly recommend for computer repair!"

2 years ago

Google review

Marty D.

Marty D. star-alt star-alt star-alt star-alt star-alt

Mountlake Terrace, WA

"I found this place on Apples support page after finding my MacBook needed a new battery.  I took it in on a Saturday, paid $75 for a diagnostic fee and expected to wait a bit.  I received an email and voicemail the following Monday stating that the diagnosis was completed and I should call to arrange the repair.  I called all week and never got an answer.  I..." Read more

2 years ago

C P.

C P. star-alt star-alt star-alt star-alt star-alt

Durham, NC

"Awesome service. I cracked my laptop screen and they had earlier appointments than the Apple Store. I found all the staff friendly and knowledgeable, and they replaced my screen very fast (dropped off Friday afternoon, called me with the diagnostic information on Sunday, finished the repair Wednesday afternoon). This would have taken 2-3 weeks through Apple..." Read more

2 years ago

Ashley P.

Ashley P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I went to GoEBITS in the U District a few years ago for an issue with my laptop, and I just went back after experiencing problems with my phone. I spoke to Ariya and he was very helpful in explaining how they would try to fix my phone, and he took the time to answer all my questions. The service was great and my phone was fixed quickly. Thank you!"

2 years ago

Robbie S.

Robbie S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This is my second visit to GoEbits and both were very positive.  Prompt service, diagnostics clear, problem fixed.  Pleasant staff.  Rapid fix.  I won't go anywhere else with my Mac"

2 years ago

Jonathan A.

Jonathan A. star-alt star-alt star-alt star-alt star-alt

Omni, Miami, FL

"My phone was declared dead by two different places including the geniuses at the bar. They were talking about logic board, etc, etc that could cost more than the phone. Took it GoEBITs and 24 hrs later, it was back to nórmal."

2 years ago

Sophi H.

Sophi H. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"They were quick, clear, and very patient with me."

2 years ago

Sally N.

Sally N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I am happy and honored to recommend GoEbits.  We had very precious files and pictures on a hard drive.  I did not realize it was not backed up.  When we went to look for a few precious memories we realized the hard drive was dead.   They were able to resurrect it long enough to retrieve all of our data and files and transfer them to a new external drive and..." Read more

2 years ago

Phillip Ho

Phillip Ho star-alt star-alt star-alt star-alt star-alt

"Excellent service and quick turn around, appreciated all your help getting my MBP an extended life ! Thank you !"

2 years ago

Google review

Misha G.

Misha G. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"We had a very disappointing experience with Goebits. Water was spilled on our college age son's computer shortly before he needed to leave for freshman year at his out of state school. The morning after the spillage, we tried to make an appointment with Apple. Apple Store couldn't see us until the following day, but Goebits was the authorized and recommended..." Read more

2 years ago