GoEBITS Reviews & Testimonials

4.4 (601)

Yelp Reviews: 411


5
71%
4
9%
3
2%
2
3%
1
16%

80% of Yelp users would recommend GoEBITS

  411 reviews
  4.2/5 average rating

  Showing 1 star reviews only  

Brian F.

Brian F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My iphone 5 was having problems charging, so I took it to the closest place for a quick fix. I spoke to someone who said they would take a look at it, and asked that I come back within 45 minutes since they were closing. Upon returning he explained that he needed to solder something to fix the bad contact between the charging port and the battery. They also..." Read more

11 years ago

Brian F.

Brian F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My iphone 5 was having problems charging, so I took it to the closest place for a quick fix. I spoke to someone who said they would take a look at it, and asked that I come back within 45 minutes since they were closing. Upon returning he explained that he needed to solder something to fix the bad contact between the charging port and the battery. They also..." Read more

11 years ago

Aidan L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I came in because the screen on my Galaxy S4 had cracked. I was charged a "diagnostic fee" which I was assured would apply towards the cost of repair. After leaving the device with them for a while, I got a call that the screen was cracked (relatively inexpensive fix) but the LCD screen was fine (it would have been expensive to fix). I said sure, do the rep..." Read more

11 years ago

Aidan L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I came in because the screen on my Galaxy S4 had cracked. I was charged a "diagnostic fee" which I was assured would apply towards the cost of repair. After leaving the device with them for a while, I got a call that the screen was cracked (relatively inexpensive fix) but the LCD screen was fine (it would have been expensive to fix). I said sure, do the rep..." Read more

11 years ago

An G. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The good news - it's right on the ave and they got the work done. The bad news - they were constantly changing their version of what's wrong with my laptop, did work I specifically asked them NOT to do and then tried to charge me for it. Go only if you can hold your ground and haggle like a pro and then the price will be reasonable, otherwise you might get..." Read more

11 years ago

Levi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"If I could give this company a negative score I would. Ebits is the worst! I had a simple crack on the screen of my hp laptop. I took the computer in and the guy kept answering the phone while I was trying to talk to him about my computer. Then he told me that they would do the diagnostic and would get back to me within twenty four hours, they never did. Two..." Read more

12 years ago

Viet N.

Viet N. star-alt star-alt star-alt star-alt star-alt

Arlington, WA

"I went to this place thinking that it would be cheaper than sending my laptop out to geek squad or something to get it repaired. Boy was I wrong. A DC Jack repair was what I brought my laptop in to get repaired for. I was told it was going to be around 100 to 150 dollars to get replaced. As I talk to the guy in the store, he seemed like a very knowledgeabl..." Read more

12 years ago

Rob M.

Rob M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Got the distinct impression I was being ripped off. My laptop died and I took it in for a diagnosis. Eventually they called to tell me the motherboard had died, and refused to answer my questions about whether or not the hard drive still worked. Since the laptop was essentially beyond repair, it seemed like they were trying to push an expensive data recovery..." Read more

12 years ago

Craig H.

Craig H. star-alt star-alt star-alt star-alt star-alt

Bellingham, WA

"Horrible customer service!! Very little technical knowledge. Stay far away from them."

12 years ago

Nick Y.

Nick Y. star-alt star-alt star-alt star-alt star-alt

WA, WA

"DO NOT BUY FROM THIS COMPANY! The customer service I've received has been atrocious. My repair took considerably longer than it should have and my computer failed almost immediately after getting it home. Long story short, it took them a week to misdiagnose my problem and provide a half-assed solution. This company also tried to rip me off, claiming that..." Read more

13 years ago

My H.

My H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This was last year that my computer wouldn't turn on and I brought it in. I waited for a week to get an estimate and figure out what went wrong and didn't get a call. I was fed up with waiting and decided to just get my laptop back. When I got there, they told me the problem (motherboard died!) and asked if I wanted to get it fixed which I didn't want to,..." Read more

15 years ago

My H.

My H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This was last year that my computer wouldn't turn on and I brought it in. I waited for a week to get an estimate and figure out what went wrong and didn't get a call. I was fed up with waiting and decided to just get my laptop back. When I got there, they told me the problem (motherboard died!) and asked if I wanted to get it fixed which I didn't want to,..." Read more

15 years ago

Sarah B.

Sarah B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"They're very overpriced (a refill on a laser toner cartridge costs $65, versus buying a new cartridge at Best Buy for $50) and they didn't know that a drum unit (which holds the cartridge) is a separate item from the cartridge itself - so the drum unit was sent off to recycling, and they refused to reimburse me for the replacement cost. The owner did give me..." Read more

16 years ago

Sarah B.

Sarah B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"They're very overpriced (a refill on a laser toner cartridge costs $65, versus buying a new cartridge at Best Buy for $50) and they didn't know that a drum unit (which holds the cartridge) is a separate item from the cartridge itself - so the drum unit was sent off to recycling, and they refused to reimburse me for the replacement cost. The owner did give me..." Read more

16 years ago

Winston N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I really cannot reccomend this place. I brought my damaged laptop (my laptop would only work with AC adapter in) and asked for a quote. After playing phone tag for about 3 weeks with the owner or whoever runs that place. I literally had to call this place 6 or 7 times before i could get a hold of the person who could give me a quote. They didnt even bother..." Read more

17 years ago