GoEBITS Reviews & Testimonials

4.4 (601)

Yelp Reviews: 411


5
71%
4
9%
3
2%
2
3%
1
16%

80% of Yelp users would recommend GoEBITS

  411 reviews
  4.2/5 average rating

  Showing 5 star reviews only  

Roytor C.

Roytor C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Went there for the spacebar key disfunction for my MacBook. They checked and replaced my keyboard, touchpad, and battery free of charge as it is covered by AppleCare. The whole process took only 5 days."

4 years ago

Patrick W.

Patrick W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I have been to GoEbits twice and both times their work has exceeded my expectations. This last time, I brought in a recent MacBook Pro that had a broken key. If I would have taken it to the Apple Store, there is a chance that I would have had to pay for it because it might be deemed user fault. However, GoEbits worked with Apple to get it covered under warra..." Read more

4 years ago

Taia H.

Taia H. star-alt star-alt star-alt star-alt star-alt

Boulder, CO

"I would give them a 10 star if I could. I honestly thought they wouldn't be able to fix my laptop- and they did it in 3 days which is so much better than I actually thought- ALSO they had a case that actually fit my laptop- which Best Buy didn't even have. Honestly these people are like my new best friends."

4 years ago

T L. star-alt star-alt star-alt star-alt star-alt

Gig Harbor, WA

"Very quick repair. Quite accommodating. Relatively expensive compared to Apple, but when considering the rapid turn around time, worth the added expense."

4 years ago

Morgan L. star-alt star-alt star-alt star-alt star-alt

Poulsbo, WA

"My computer wouldn't turn on and after trying all the tricks that Apple Support gave me, I found GoEBITS. They were SUPER QUICK with getting my computer fixed (only 3 days) and it's back and better than ever. Thank you to the guys at GoEBITS for a timely return even with the pandemic going on!"

4 years ago

Kathleen Z. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My computer was almost dead. I almost bought a new MacBook at $2700. My MacBook is 4 year old, so too old for AppleCare. GoEbits fixed the computer and now it is like brand new. The price was $300, and I was happy to pay that because my computer is now perfect."

4 years ago

Darienne N.

Darienne N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Went through them to get my MacBook Pro fixed through and AppleCare+ warranty. Everyone I dealt with was friendly, clear, and communicative. Will absolutely come back in the future and recommend to friends, absolutely no complaints."

4 years ago

Specialty E.

Specialty E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Brought a work Macbook here to get fixed since Apple stores are currently closed/booked far out. I got an appointment the same day, and my computer was done in about 5 business days. They are EXCELLENT and very fairly priced. They kept me in the loop with what was needed every step of the way. 10/10 would reccomend."

4 years ago

Ruhao X.

Ruhao X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I rarely writes yelp review unless i have a strong reason to. GoEBits definitely treats their customers with top priority and goes above and beyond for them. I brought in a 2016 macbook pro with screen issue for repair and they not only fixed the screen but also replace the top case and battery so its almost a new laptop again. Thanks so much for the excelle..." Read more

4 years ago

Julie M.

Julie M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This small business is apple endorsed, and a very convenient location in the U district. Kind and professional people, quick in and out and received my computer in less time than the apple store would fix. A new loyal customer."

4 years ago

Mr M.

Mr M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place was great! They diagnosed my issue nicely and followed all the rules for repairing Apple laptops that are under warranty. I recommend this place as long as you are under warranty. My 2015 Mac was not under warranty so it was going to potentially cost $800 to replace the battery because of Apple's rules of device repair. I didn't let them do the..." Read more

4 years ago

Lindsey S.

Lindsey S. star-alt star-alt star-alt star-alt star-alt

Los Altos, CA

"My computer got liquid damage (thanks to my clumsiness) so I brought it in to GoEBITS. They were very organized with appointments and were so nice when I checked in my laptop. I left feeling like my computer was in good hands. I was able to get an update on my computer while it was in the shop--  they were very transparent with me about the status and time o..." Read more

4 years ago

Lindsey S. star-alt star-alt star-alt star-alt star-alt

Los Altos, CA

"My computer got liquid damage (thanks to my clumsiness) so I brought it in to GoEBITS. They were very organized with appointments and were so nice when I checked in my laptop. I left feeling like my computer was in good hands. I was able to get an update on my computer while it was in the shop-- they were very transparent with me about the status and time o..." Read more

4 years ago

E. L. C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"From a new Loyal Customer: I've recently had a truly outstanding experience with GoEBITS, U District, having to do with my laptop (MacBook Pro), which developed a failure to recharge - leading to new problems emerging and ultimately, with all sorts of error messages, failure to power up entirely. Seeking repair options ... having always in the past used an..." Read more

4 years ago

Tim M.

Tim M. star-alt star-alt star-alt star-alt star-alt

Delridge, Seattle, WA

"Fantastic service! The technicians were helpful and made a quick turnaround. I need my laptop to hunt for jobs in a difficult market, so without them I'd be out of luck! I will definitely be back!"

4 years ago

Tim M. star-alt star-alt star-alt star-alt star-alt

Delridge, Seattle, WA

"Fantastic service! The technicians were helpful and made a quick turnaround. I need my laptop to hunt for jobs in a difficult market, so without them I'd be out of luck! I will definitely be back!"

4 years ago

Tasha L.

Tasha L. star-alt star-alt star-alt star-alt star-alt

Toronto, Canada

"My Mac broke, and the next day (a Sunday) I was able to get an appointment. Slightly longer than expected, but super friendly service and they replaced all my MacBook parts - and it was free of cost cause I was under Apple care. I would highly recommend if you are looking for a convenient place on the ave! Professional and friendly."

4 years ago

Tasha L.

Tasha L. star-alt star-alt star-alt star-alt star-alt

Toronto, Canada

"My Mac broke, and the next day (a Sunday) I was able to get an appointment. Slightly longer than expected, but super friendly service and they replaced all my MacBook parts - and it was free of cost cause I was under Apple care. I would highly recommend if you are looking for a convenient place on the ave! Professional and friendly."

4 years ago

Ben J.

Ben J. star-alt star-alt star-alt star-alt star-alt

Baltimore, MD

"Had a very good experience here having my mac laptop repaired after an unfortunate run-in with about 16 oz of iced tea. They had great availability online, I was able to make a same-day appointment and bring it right in. They were up-front about the charges I would pay for the repair, and took it immediately. The thing I appreciate the most is that they work..." Read more

4 years ago

Ben J.

Ben J. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Had a very good experience here having my mac laptop repaired after an unfortunate run-in with about 16 oz of iced tea. They had great availability online, I was able to make a same-day appointment and bring it right in. They were up-front about the charges I would pay for the repair, and took it immediately. The thing I appreciate the most is that they work..." Read more

4 years ago

Kevin H.

Kevin H. star-alt star-alt star-alt star-alt star-alt

Kirkland, WA

"Cracked phone screen and water damage. I never needed up bringing the phone (my girlfriend's) in to be serviced. I called and left a message to set up an appointment for a repair. Willy called back and told me that it would be a week out for the next appointment. Bummer, but understandable considering the current affairs of 2020. He was extremely patient wit..." Read more

5 years ago

Kevin H. star-alt star-alt star-alt star-alt star-alt

Kirkland, WA

"Cracked phone screen and water damage. I never needed up bringing the phone (my girlfriend's) in to be serviced. I called and left a message to set up an appointment for a repair. Willy called back and told me that it would be a week out for the next appointment. Bummer, but understandable considering the current affairs of 2020. He was extremely patient wit..." Read more

5 years ago

Cheri M. star-alt star-alt star-alt star-alt star-alt

Adams, Seattle, WA

"I brought my Mac in to GoEBITS for a faulty keyboard. Making the appointment was super convenient. In the shop, the team was very friendly and knowledgeable. They had me in and out in less than 5 minutes. The service was done quickly and they communicated with me along the way. They were able to fix my computer under the Mac warranty and they even cleaned it..." Read more

5 years ago

Cheri M. star-alt star-alt star-alt star-alt star-alt

Adams, Seattle, WA

"I brought my Mac in to GoEBITS for a faulty keyboard. Making the appointment was super convenient. In the shop, the team was very friendly and knowledgeable. They had me in and out in less than 5 minutes. The service was done quickly and they communicated with me along the way. They were able to fix my computer under the Mac warranty and they even cleaned it..." Read more

5 years ago

Gabby M.

Gabby M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I highly recommend this place for Macbook repairs! My 2012 Macbook Air battery was no longer holding charge without the power cord and had surpassed its cycles. I made a reservation with GoEbits through Apple support for the following day. (The earliest appt. with Apple was at least 1 week away). Jesper (the owner) was super friendly, explained the process/..." Read more

5 years ago