GoEBITS Reviews & Testimonials

4.4 (601)

Yelp Reviews: 411


5
71%
4
9%
3
2%
2
3%
1
16%

80% of Yelp users would recommend GoEBITS

  411 reviews
  4.2/5 average rating

  Showing 5 star reviews only  

Gabby M.

Gabby M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I highly recommend this place for Macbook repairs! My 2012 Macbook Air battery was no longer holding charge without the power cord and had surpassed its cycles. I made a reservation with GoEbits through Apple support for the following day. (The earliest appt. with Apple was at least 1 week away). Jesper (the owner) was super friendly, explained the process/..." Read more

5 years ago

Corey L.

Corey L. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I have taken my machine in here twice for AppleCare repairs and they do a great job and work fast."

5 years ago

Corey L.

Corey L. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I have taken my machine in here twice for AppleCare repairs and they do a great job and work fast."

5 years ago

Melissa F.

Melissa F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Fantastic customer service! I got my computer fixed & complete within three days. They checked in with me during the process multiple times which made it go a lot more smoother."

5 years ago

Elizabeth R.

Elizabeth R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My large clan has been an Apple family for decades. A veteran independent computer consultant recommended GoEBITS for Apple Care or out-of-warranty service. Three machines in our aging family collection recently needed care. GoEBITS was amazing. VERY fast turnaround service, very helpful and friendly, and fair pricing. Shout out to VITO:) Our old machines a..." Read more

5 years ago

Julie V.

Julie V. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Looked these guys up online and was also recommended by a another repair place. Fast! Honest and normal pricing. Good that they are Apple connected."

5 years ago

Pauline O.

Pauline O. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Super quick turnaround! I brought in my laptop and got it diagnosed and repaired in 3 days! I'm super pleased with the service and I'll definitely bring any of my devices if they (god forbid) ever act up again :)"

5 years ago

Rebekah S.

Rebekah S. star-alt star-alt star-alt star-alt star-alt

Bowling Green, KY

"Very helpful staff that provided efficient & quality service! Will come back for any Mac book needs"

5 years ago

Liz L.

Liz L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Friendly,professional,fast service! I brought in my Macbook Air after some liquid damage and they had it fixed within a week at a lower cost than it would be at Apple. Saved me both time and money.Highly recommend!"

5 years ago

Justin P.

Justin P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an amazing experience with GoEBITS. I brought in my laptop (MacBook Pro Retina Mid '14) after some severe liquid damage. They had it fixed in less than a week and did a great job of keeping me in the loop with its progress. I would definitely recommend coming here to fix your devices."

5 years ago

Matt O.

Matt O. star-alt star-alt star-alt star-alt star-alt

Darien, CT

"Week after Christmas, MacBook Pro goes black. These guys were able to turn it around with next day shipping and even replaced missing screws on bottom of external shell. Straight forward and go the extra mile. Skip the Apple Store genius scene and hit up GoEBITS. You'll be glad you did."

5 years ago

Celeste T.

Celeste T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"On the Sunday before Christmas I sat down at my primary work tool, a 2015 vintage, 15" Macbook Pro and spilled a full glass of bubbly water. All over the keyboard. Grabbed paper towels, mopped things up. Powered down. Dried things off more. Powered back up. A flashing folder with a question mark. Ugh. Called my IT guy who reminded me that my AppleCare ha..." Read more

5 years ago

Paul F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"These terrific, helpful, and fast experts saved me over $700 on my MacBook Pro repair compared to the Apple quote. And they repaired more issues than Apple would even list on their quote. Great experience however you slice i 'Nuff said."

5 years ago

Rodriguez E. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Please go see them for all computer needs! My MacBook crashed in the middle of my finals week and they got my laptop back to me in 4 days with a better setup than I had before. They were kind to me when I was falling apart and I would highly recommend them"

5 years ago

Meghan S.

Meghan S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I spilled coffee on my computer (a Macbook Air) and was freaking out about having it fixed. The staff at GoEBITS was reassuring, clear and communicative.

I really appreciated all the updates along the way - and the in-store service was fast and easy. I would bring any device here."

5 years ago

Richard S.

Richard S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I've taken my Apple laptop and desktop here and both times received excellent service. The Apple store has a lot of protocol and waiting queues, and I'm not a fan of how crowded, loud, and busy that store always is. Having the option to take my machines to a local business that is much more quiet and relaxed is a godsend. Both times I've received..." Read more

5 years ago

Valerie L.

Valerie L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS rescued my data from a dead laptop and then transferred it to a new laptop, even doing the new computer setup for me! A friend recommended them after my computer died, and offered to drop it off for me. They quickly responded to me that they could get the data off the laptop (YAY!!!), waiting patiently for me to choose a new laptop and have it deli..." Read more

5 years ago

Efrain H.

Efrain H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Jesper and his team really took care of me! I had a rather sudden issue come up with my MacBook and they not only identified the issue that I was experiencing, but also a crack in my screen that would've cost me a couple hundred dollars to replace down the line but because I was already at my max deductible it cost me nothing! MacBook looks and feels good as..." Read more

5 years ago

Brandusa B.

Brandusa B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Every few years I come here to replace the broken screen on my iPhone and every time I get a phone as good as new without paying for a new phone and adding one to the landfill. These people are the best, they run a great business and they do a great job, thank you much!!!!!"

5 years ago

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago