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411 reviews
4.2/5 average rating
Karen J.
Sammamish, WA
Karen J.
Sammamish, WA
"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."
5 years ago
Dorothy M.
Seattle, WA
"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more
5 years ago
Dorothy M.
Seattle, WA
"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more
5 years ago
Nina G.
San Anselmo, CA
"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."
5 years ago
Nina G.
San Anselmo, CA
"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."
5 years ago
Rachel R.
Snohomish, WA
"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"
5 years ago
Rachel R.
Snohomish, WA
"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"
5 years ago
Nohea P.
Northeast Seattle, Seattle, WA
"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."
5 years ago
Nohea P.
Northeast Seattle, Seattle, WA
"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."
5 years ago
Gina R.
Seattle, WA
"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."
5 years ago
Gina R.
Seattle, WA
"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."
5 years ago
Michael S.
Seattle, WA
"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"
5 years ago
Mimi E.
Seattle, WA
"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more
5 years ago
Michael S.
Seattle, WA
"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"
5 years ago
Mimi E.
Seattle, WA
"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more
5 years ago
Scott W.
Monterey, CA
"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more
5 years ago
Scott W.
Monterey, CA
"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more
5 years ago
Tom E.
Seattle, WA
"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"
5 years ago
Tom E.
Seattle, WA
"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"
5 years ago
L P.
Seattle, WA
"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more
5 years ago
L P.
Seattle, WA
"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more
6 years ago
Bonnie R.
Seattle, WA
"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more
6 years ago
Bonnie R.
Seattle, WA
"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more
6 years ago
Benjamin R.
Lake Forest Park, WA
"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."
6 years ago
"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."
5 years ago