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Gotcha Covered Raleigh Reviews & Testimonials

5 (213)

Reviews: 213


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100% of customers would recommend Gotcha Covered Raleigh

Gotcha Covered Raleigh logo

About Gotcha Covered Raleigh


Gotcha Covered Raleigh has been transforming Triangle area homes with premium window treatments since 1994. Originally founded in Dallas, Texas, the company established its North Carolina presence in 2003 and has since become one of the region's most trusted window treatment specialists.

Operating as a family-owned, locally-operated business, Gotcha Covered Raleigh has served over 10,000 satisfied customers throughout Raleigh, Wake Forest, Cary, Apex, Holly Springs, and surrounding Triangle communities. Their impressive 2,400-square-foot showroom on Capital Boulevard features a Hunter Douglas Gallery, showcasing an extensive selection of blinds, shutters, draperies, and innovative shades.

The company built its reputation on three core principles: offering top-quality products from nationally recognized brands, educating customers to make informed decisions, and delivering outstanding service from consultation through installation. Their experienced team specializes in creating customized window treatment solutions that enhance both the beauty and functionality of homes across various architectural styles and design preferences.

Gotcha Covered Raleigh offers free in-home consultations and maintains competitive pricing through national buying power, making premium window treatments accessible to Triangle homeowners seeking expert craftsmanship and personalized service.

Phone

(919) 954-7005

Cookie Sabin

Cookie Sabin star-alt star-alt star-alt star-alt star-alt Verified customer

"We are so grateful we chose Gotcha Covered to do the window coverings throughout our house. The entire process from start to finish was amazing! Constant communication and updates, timely service and beautiful window coverings. Our house now feels like a home! Thanks so much!"

7 months ago

Nancy Hutchinson

Nancy Hutchinson star-alt star-alt star-alt star-alt star-alt

"Completely wonderful experience from start to finish. Professional, courteous and wonderful installation. Thank you! Nancy and Bob"

7 months ago

Google review

Ashley Tuttle

Ashley Tuttle star-alt star-alt star-alt star-alt star-alt

"Great company to work with. Professional and quick. Installation was great. He was quiet and cleaned everything up afterwards."

8 months ago

Google review

Gary Byles

Gary Byles star-alt star-alt star-alt star-alt star-alt

"Both installers that came to my home were very professional and knowledgeable. I would definitely recommend this company."

8 months ago

Google review

Tracy Beissner

Tracy Beissner star-alt star-alt star-alt star-alt star-alt

"Each person we came in contact with from the reception desk- Mel to the sales rep- Carson to the installer-Chando to the accounting rep-Shelley was courteous and professional. They listened to our needs and gave us their expert opinions and suggestions. The installer Chando was outstanding! He was kind to show us two different install options and gave us t..." Read more

8 months ago

Google review

carol johnson

carol johnson star-alt star-alt star-alt star-alt star-alt

"Another great experience with Gotcha Covered. Professional and customer friendly; so glad we chose them for our window treatments."

8 months ago

Google review

Alicesfarm

Alicesfarm star-alt star-alt star-alt star-alt star-alt

"Gotcha Covered did a great job providing shades for our home. Adam was very attentive to our preferences in helping us pick out the best product for our windows and gave us a quick and reasonable price for what we wanted done. Our order arrived in a relatively short time. Joseph was our installer and he arrived on time, was very courteous and made sure we..." Read more

9 months ago

Google review

Rob Loschiavo

Rob Loschiavo star-alt star-alt star-alt star-alt star-alt

"My experience with this business is that they are accessible, responsive, and professional. I've enjoyed interacting with everyone from the office staff to onsite install crews, and management. However, what I appreciate most about Gotcha Covered is that they, without hesitation, did warranty repair on plantation shutters that we purchased from another compa..." Read more

9 months ago

Google review

Nisha Chandak

Nisha Chandak star-alt star-alt star-alt star-alt star-alt

"The service was top notch, and the drapes are beautiful"

10 months ago

Google review

Deborah Coningsby

Deborah Coningsby star-alt star-alt star-alt star-alt star-alt

"Very pleased with recent Planation Shutter repair due to furniture being moved resulting in cracking of 4 lower panels. Received timely response to my initial request for service and consistent follow-up and updates. Technician Joseph arrived on time very knowledgeable and professional. The planation shutters through my home are beautiful!!!"

10 months ago

Google review

Rachel Rumsey

Rachel Rumsey star-alt star-alt star-alt star-alt star-alt

"We are extremely happy with the team of Cole and Joseph for our recent roller shade install! For the initial consultation, Cole was very knowledgeable of the products and helped me make appropriate choices for different rooms with different screening needs. He was even readily available by phone during the installation when some questions came up last minute..." Read more

10 months ago

Google review

Cindi M

Cindi M star-alt star-alt star-alt star-alt star-alt

"We are very happy with the new drapery and blind that we recently had installed from Gotcha Covered. I was very pleased with the wide selection of drapery and sheers fabric they had and everyone we dealt with were all professional, personable and great to work with.  We had a couple of unique configurations and Carson was able to provide suggestions on how w..." Read more

10 months ago

Google review

scott P

scott P star-alt star-alt star-alt star-alt star-alt

"I am very pleased with the service from Gotcha Covered. Adam came and was able to fix my existing blinds! I am very pleased with his honesty, friendliness and professionalism. It is clear that he has extensive expertise in his field and is an asset to Gotcha Covered! I will utilize the services of this company for any blind or curtain needs i have in the fut..." Read more

10 months ago

Google review

Dawn West

Dawn West star-alt star-alt star-alt star-alt star-alt

"Easy company to work with. Product looks great. We'll see how it holds up as we get a chance to use it. Installer was professional and friendly."

10 months ago

Google review

Nancy Novell

Nancy Novell star-alt star-alt star-alt star-alt star-alt

"Adam did a great job showing and discussing with us options for blinds. He was knowledgeable, friendly, patient and super helpful."

a year ago

Google review

Dave Poe

Dave Poe star-alt star-alt star-alt star-alt star-alt

"Adam was helpful, courteous and provided good suggestions."

a year ago

Google review

Ian Brinkley

Ian Brinkley star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. We had a warranty issue, and they worked with the manufacturer to resolve and reinstall the defective shutter."

a year ago

Google review

Chris Hayes

Chris Hayes star-alt star-alt star-alt star-alt star-alt

"Good experience. Had some hardware failure on a previous sensation in the service team was very helpful in troubleshooting and identifying the issue. Service technician polite and helpful."

a year ago

Google review

Eric Davis

Eric Davis star-alt star-alt star-alt star-alt star-alt

"We recently had blinds installed throughout our new construction home with Gotcha Covered and it was a great experience. At the initial consultation, the rep was so knowledgeable about the products and we had a quote before he left that day. Our product was ordered and arrived sooner than expected which was great. On the day of install the technicians were i..." Read more

a year ago

Google review

Jayna Haws

Jayna Haws star-alt star-alt star-alt star-alt star-alt

"Professional, fast, easy process start to finish, and we love the new shades."

a year ago

Google review

nelle carroll

nelle carroll star-alt star-alt star-alt star-alt star-alt

"Had a great experience with Gotcha Covered. From Cole in sales, to Mel who scheduled, to Joseph who installed, everyone was pleasant, personable and professional! The communication was really good too. I received frequent order and installation updates via text. Joseph made sure everything was looking good and working just right before he left. And I'm lovi..." Read more

a year ago

Google review

Susan

Susan star-alt star-alt star-alt star-alt star-alt

"Adam Sparrow helped me choose plantation shutters for my new home. He was quite knowledgeable and experienced, detail-oriented, professional, and had good recommendations. I could have never done my whole house without Adam's help. I am thankful for Adam and a quality company like Gotcha Covered. A+ Next post on Jan 25: Joseph and Chando did an excellent..." Read more

a year ago

Google review

patricia lieberman

patricia lieberman star-alt star-alt star-alt star-alt star-alt

"Gotcha Covered installed updated shades in our family room. Love the automated closure which eliminates the need for dangling cords. They also replaced shutters on one window. The teams are really great guys easy to work with. Highly recommend them."

a year ago

Google review

Jan

Jan star-alt star-alt star-alt star-alt star-alt

"Conner….Thank you, Thank you for the video. Problem fixed. I can't thank you enough for your prompt attention to my oroblem. The video was great and understandable. Conner, you are the epitome of customer service and an establishment I will always highly recommend. Thanks again...Jan"

a year ago

Google review

Mary Chimenti

Mary Chimenti star-alt star-alt star-alt star-alt star-alt

"Great service on the day before Thanksgiving. Joshua was very helpful!"

a year ago

Google review