About Gotcha Covered Raleigh
Gotcha Covered Raleigh has been transforming Triangle area homes with premium window treatments since 1994. Originally founded in Dallas, Texas, the company established its North Carolina presence in 2003 and has since become one of the region's most trusted window treatment specialists.
Operating as a family-owned, locally-operated business, Gotcha Covered Raleigh has served over 10,000 satisfied customers throughout Raleigh, Wake Forest, Cary, Apex, Holly Springs, and surrounding Triangle communities. Their impressive 2,400-square-foot showroom on Capital Boulevard features a Hunter Douglas Gallery, showcasing an extensive selection of blinds, shutters, draperies, and innovative shades.
The company built its reputation on three core principles: offering top-quality products from nationally recognized brands, educating customers to make informed decisions, and delivering outstanding service from consultation through installation. Their experienced team specializes in creating customized window treatment solutions that enhance both the beauty and functionality of homes across various architectural styles and design preferences.
Gotcha Covered Raleigh offers free in-home consultations and maintains competitive pricing through national buying power, making premium window treatments accessible to Triangle homeowners seeking expert craftsmanship and personalized service.
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210 reviews
5/5 average rating
Gary Byles
Tracy Beissner
"Each person we came in contact with from the reception desk- Mel to the sales rep- Carson to the installer-Chando to the accounting rep-Shelley was courteous and professional. They listened to our needs and gave us their expert opinions and suggestions. The installer Chando was outstanding! He was kind to show us two different install options and gave us t..." Read more
8 months ago
Google review
carol johnson
"Another great experience with Gotcha Covered. Professional and customer friendly; so glad we chose them for our window treatments."
8 months ago
Google review
Alicesfarm
"Gotcha Covered did a great job providing shades for our home. Adam was very attentive to our preferences in helping us pick out the best product for our windows and gave us a quick and reasonable price for what we wanted done. Our order arrived in a relatively short time. Joseph was our installer and he arrived on time, was very courteous and made sure we..." Read more
9 months ago
Google review
Rob Loschiavo
"My experience with this business is that they are accessible, responsive, and professional. I've enjoyed interacting with everyone from the office staff to onsite install crews, and management. However, what I appreciate most about Gotcha Covered is that they, without hesitation, did warranty repair on plantation shutters that we purchased from another compa..." Read more
9 months ago
Google review
Nisha Chandak
"The service was top notch, and the drapes are beautiful"
10 months ago
Google review
Deborah Coningsby
"Very pleased with recent Planation Shutter repair due to furniture being moved resulting in cracking of 4 lower panels. Received timely response to my initial request for service and consistent follow-up and updates. Technician Joseph arrived on time very knowledgeable and professional. The planation shutters through my home are beautiful!!!"
10 months ago
Google review
Rachel Rumsey
"We are extremely happy with the team of Cole and Joseph for our recent roller shade install! For the initial consultation, Cole was very knowledgeable of the products and helped me make appropriate choices for different rooms with different screening needs. He was even readily available by phone during the installation when some questions came up last minute..." Read more
10 months ago
Google review
Cindi M
"We are very happy with the new drapery and blind that we recently had installed from Gotcha Covered. I was very pleased with the wide selection of drapery and sheers fabric they had and everyone we dealt with were all professional, personable and great to work with. We had a couple of unique configurations and Carson was able to provide suggestions on how w..." Read more
10 months ago
Google review
scott P
"I am very pleased with the service from Gotcha Covered. Adam came and was able to fix my existing blinds! I am very pleased with his honesty, friendliness and professionalism. It is clear that he has extensive expertise in his field and is an asset to Gotcha Covered! I will utilize the services of this company for any blind or curtain needs i have in the fut..." Read more
10 months ago
Google review
Dawn West
"Easy company to work with. Product looks great. We'll see how it holds up as we get a chance to use it. Installer was professional and friendly."
10 months ago
Google review
Nancy Novell
"Adam did a great job showing and discussing with us options for blinds. He was knowledgeable, friendly, patient and super helpful."
a year ago
Google review
Dave Poe
"Adam was helpful, courteous and provided good suggestions."
a year ago
Google review
Ian Brinkley
"Excellent customer service. We had a warranty issue, and they worked with the manufacturer to resolve and reinstall the defective shutter."
a year ago
Google review
Chris Hayes
"Good experience. Had some hardware failure on a previous sensation in the service team was very helpful in troubleshooting and identifying the issue. Service technician polite and helpful."
a year ago
Google review
Eric Davis
"We recently had blinds installed throughout our new construction home with Gotcha Covered and it was a great experience. At the initial consultation, the rep was so knowledgeable about the products and we had a quote before he left that day. Our product was ordered and arrived sooner than expected which was great. On the day of install the technicians were i..." Read more
a year ago
Google review
Jayna Haws
"Professional, fast, easy process start to finish, and we love the new shades."
a year ago
Google review
nelle carroll
"Had a great experience with Gotcha Covered. From Cole in sales, to Mel who scheduled, to Joseph who installed, everyone was pleasant, personable and professional! The communication was really good too. I received frequent order and installation updates via text. Joseph made sure everything was looking good and working just right before he left. And I'm lovi..." Read more
a year ago
Google review
Susan
"Adam Sparrow helped me choose plantation shutters for my new home. He was quite knowledgeable and experienced, detail-oriented, professional, and had good recommendations. I could have never done my whole house without Adam's help. I am thankful for Adam and a quality company like Gotcha Covered. A+ Next post on Jan 25: Joseph and Chando did an excellent..." Read more
a year ago
Google review
patricia lieberman
"Gotcha Covered installed updated shades in our family room. Love the automated closure which eliminates the need for dangling cords. They also replaced shutters on one window. The teams are really great guys easy to work with. Highly recommend them."
a year ago
Google review
Jan
"Conner….Thank you, Thank you for the video. Problem fixed. I can't thank you enough for your prompt attention to my oroblem. The video was great and understandable. Conner, you are the epitome of customer service and an establishment I will always highly recommend. Thanks again...Jan"
a year ago
Google review
Mary Chimenti
"Great service on the day before Thanksgiving. Joshua was very helpful!"
a year ago
Google review
cdelpardo
"Great experience! I love my new Roman shades. I’m looking forward to working with everyone again."
a year ago
Google review
Cookie Sabin
"We are so grateful we chose Gotcha Covered to do the window coverings throughout our house. The entire process from start to finish was amazing! Constant communication and updates, timely service and beautiful window coverings. Our house now feels like a home ! Thanks so much!"
a year ago
Google review
R C
"Have had a great experience working with them on out Hunter Douglas shades. The team has been incredibly responsive to our questions after the install was completed in our new house. I would use them again!"
a year ago
Google review
"Both installers that came to my home were very professional and knowledgeable. I would definitely recommend this company."
8 months ago