Grand Floors & More Reviews & Testimonials

4.9 (320)

Reviews: 320


5
98%
4
1%
3
0%
2
0%
1
1%

99% of customers would recommend Grand Floors & More

alefiya t. star-alt star-alt star-alt star-alt star-alt

TX, TX

"They had a great selection and Shawn explained each product in detail. We had carpets installed in the entire house and the team that was led by Ramon was very professional and came in time and worked diligently. They placed all the furniture back the way we had left it!! Amazing job done and we love the whole look :)"

2 years ago

jermaine JERMAINEW

jermaine JERMAINEW star-alt star-alt star-alt star-alt star-alt

"The service here provided by Shaun was great. No pressure sales tactics and upfront about the cost. Installers were very professional and did an awesome job. Would definitely recommend."

2 years ago

Google review

Matt Mogannam

Matt Mogannam star-alt star-alt star-alt star-alt star-alt

"Shaun and the crew did an exceptional job. They were professional, fast and the product was great. Couldn’t ask for a better experience!"

2 years ago

Google review

Ben Wilson

Ben Wilson star-alt star-alt star-alt star-alt star-alt

"Shaun was truly amazing from beginning to end. He helped me with color and design at the store, and did a great job managing the crew from the demo, tile, plumbing and glass crew for our master bath. Will be using them again shortly to complete our guest bath next! Great prices & great service! Love my master shower. Thanks Grand Floors & More. Shaun..." Read more

2 years ago

Google review

Julie Armendariz

Julie Armendariz star-alt star-alt star-alt star-alt star-alt

"We are so happy with our new floors. Shaun was very helpful with selecting the right product & getting everything booked. The crew worked really hard & finished the project in one day!"

2 years ago

Google review

Danielle Hirsch

Danielle Hirsch star-alt star-alt star-alt star-alt star-alt

"Shaun was amazing to work with! He made sure to listen to what we wanted and he took all the measurements to make sure we got what we needed. Great great place to go to!"

2 years ago

Google review

Whitney F.

Whitney F. star-alt star-alt star-alt star-alt star-alt

TX, TX

"Grand floors and more are refusing to take accountability for their work in my shower remodel.  They did the entire bathroom shower remodel and since we moved back in, the shower has been leaking.  They replaced the floors that had water damage and siliconed the corners of the shower tile as a 'fix'- however, after completely ghosting us and telling us it co..." Read more

2 years ago

Whitney F. star-alt star-alt star-alt star-alt star-alt

TX, TX

"Grand floors and more are refusing to take accountability for their work in my shower remodel. They did the entire bathroom shower remodel and since we moved back in, the shower has been leaking. They replaced the floors that had water damage and siliconed the corners of the shower tile as a 'fix'- however, after completely ghosting us and telling us it co..." Read more

2 years ago

Aaron Borden

Aaron Borden star-alt star-alt star-alt star-alt star-alt

"Shawn and Ramon did an amazing job with my new floors. A leak devastated my carpet and I needed a new floor fast, and after checking four different businesses I found my way to the corner of 99 and I-10. They have tons of options and walked me through the pros and cons of each type of flooring until I settled on vinyl planks. Shawn even accompanied me to my..." Read more

2 years ago

Google review

WINIFRED MARTINEZ

WINIFRED MARTINEZ star-alt star-alt star-alt star-alt star-alt

"We were very happy with our floors from Grand Floors and more to include our floor consultant Sean McKelvey. He helped us with picking the floors that we loved the minute we walked in the showroom and was very up front and honest when he sold us the floors we were looking for. The contractors and the guys that came in to do the work was awesome which Sean re..." Read more

2 years ago

Google review

Immad Elabbasi

Immad Elabbasi star-alt star-alt star-alt star-alt star-alt

"I would definitely recommend Grand Floors to anyone interested in doing garage floor tiles, a countertop in the garage and cabinets! I am amazed by the outcome and how much my garage looks better after their work! Their installation was done in a timely manner and the communication was perfect with Excellent customer service and they are very kind. My wife a..." Read more

2 years ago

Google review

Agustina Way

Agustina Way star-alt star-alt star-alt star-alt star-alt

"Our experience from start to finish has been smooth and easy! From picking out the style and color of our carpet to install, Shaun was great every step of the way! So happy and satisfied with their service, will definitely use them again if needed and recommend Shaun and this company!"

2 years ago

Google review

BrianS

BrianS star-alt star-alt star-alt star-alt star-alt

"Bought tile and cabinet hardware for a upcoming remodel. Shaun went above and beyond fighting to get an extra box of tile from the manufacturer due to shipping damage and provided very fast delivery on both. Definitely would recommend doing business with them."

2 years ago

Google review

Amir Gahremanpour

Amir Gahremanpour star-alt star-alt star-alt star-alt star-alt

"Excellent job, very quick and great work. Mr Shaun was very professional, provided me with options and accurate information."

2 years ago

Google review

Steve Andrews

Steve Andrews star-alt star-alt star-alt star-alt star-alt

"Just want to thank Shaun and team at Grand Floors and More for helping us install backsplash in our kitchen. We got estimates from quite a few companies, but Shaun was the only one who genuinely took the time to work with us, understand what we were looking for and help us with questions right up to completion. We are super happy with the end result and real..." Read more

2 years ago

Google review

judy kerschner

judy kerschner star-alt star-alt star-alt star-alt star-alt

"Last week I had tile flooring installed in my home. On entering the store I was greeted by Shaun McKelvey. He guided me to the tile I described. He was knowledgeable of the choices taking into account my budget. I made a choice from the samples I took home. Manuel who installed the tile was professional taking care as they removed the existing floors. I chan..." Read more

2 years ago

Google review

Tara Singh

Tara Singh star-alt star-alt star-alt star-alt star-alt

"We had a great experience working with Adam. He is extremely knowledgeable and has a fantastic eye for home decor. He took the time to answer all of our questions and calm our fears as first time home owners. His team was professional and timely. Would definitely go back for our next home renovation!"

2 years ago

Google review

Ron Graham

Ron Graham star-alt star-alt star-alt star-alt star-alt

"What excellent experiences we had with Abed and Sean on the sales side and Ramon and John on the installation side. They were all extremely professional and knowledgeable about their products. The installation was perfect and painless for us, the homeowners. Sean went above and beyond to ensure our carpet was installed before our move-in date. We also apprec..." Read more

2 years ago

Google review

E Graham

E Graham star-alt star-alt star-alt star-alt star-alt

"What excellent experiences we had with Abed and Sean on the sales side and Ramon and John on the installation side. They were all extremely professional and knowledgeable about their products. The installation was perfect and painless for us, the homeowners. Sean went above and beyond to ensure our carpet was installed before our move-in date. We also apprec..." Read more

2 years ago

Google review

David Romo

David Romo star-alt star-alt star-alt star-alt star-alt

"We went to other places before here and hands down we would choose Grand Floors again and again. The carpet looks amazing! We didn't know there was so much to look into when choosing carpet. Shaun and Abed were a great team and didn't try to upsell us a single time on stuff we didn't need. Instead they gave us all the information they had on questions we ask..." Read more

2 years ago

Google review

Tara Snickerdoodle

Tara Snickerdoodle star-alt star-alt star-alt star-alt star-alt

"Shaun was amazing to work with and super helpful!! They worked with us on finding the right color and price range for us, as well as following up after instal and being super transparent through the process about cost, quality, and availability. If we ever have any other carpet or flooring needs we will def be returning to Grand Floors"

2 years ago

Google review

D B

D B star-alt star-alt star-alt star-alt star-alt

"We are really pleased at the outcome of our project. The carpenters, Ziad and fellow carpenter were so professional, kind, and patient. They cleaned up daily. They were on time, professional and friendly. Adam assisted with design was responsive to concerns. There were a few unexpected problems with our home like mold and plumbing that was not covered in c..." Read more

2 years ago

Google review

A&D Johnson

A&D Johnson star-alt star-alt star-alt star-alt star-alt

"Adam is the sales man to ask for: knowledgable about the products. Fast to respond back to voice/text messages. Good sense of humor. And a all around a good businessman. Very pleased with the product and service."

2 years ago

Google review

Michael

Michael star-alt star-alt star-alt star-alt star-alt

"I cannot begin to describe how pleased I am with Grand floors & more! Our kitchen was in a very poor state and Adam helped us build our dream kitchen!! He worked with us through every little problem we encountered throughout the project with professionalism and patience. All of the contractors they use are all very skilled and talented, not to mention respec..." Read more

2 years ago

Google review

Angelica Steward

Angelica Steward star-alt star-alt star-alt star-alt star-alt

"We are so pleased with the work performed in our kitchen! Initially, my husband was reluctant to getting the work performed but he is thrilled with the outcome. The project had a few unexpected issues but Adam was easy to communicate with to help get those resolved. He was responsive when I called and helped to ease my concerns. The only thing that could hav..." Read more

3 years ago

Google review