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175 reviews
4.9/5 average rating
Stefanie H.
Windsor, CA
David H.
South Reno, Reno, NV
"Where to begin...we have been working with Elise (& now Glen) for years, she helped us with our recent purchase and many refi's n the past. There are not enough words to describe the level of service we have been provided, but here are a few...professional, efficient, experienced, responsive, positive, knowledgeable, dedicated, FUN, wise, available, hon..." Read more
9 years ago
Kim D.
Rohnert Park, CA
"Elise and Glenn were great to work with! We just finished our refinance with them. It went really quick and easily. They are both very down to earth ,nice people , who really know their stuff. I would definitely recommend them to anyone I knew. They truly care about their clients !!"
9 years ago
Ashley R.
Santa Rosa, CA
"Second refinance with Elise and Glenn. I feel very comfortable with them and they always answer my questions in a timely matter. Refinance was fast and seamless. I felt like they were looking out for my best interests. I will most definitely use them again in the future!!"
9 years ago
Amanda M.
Oakland, CA
"We received a great service from Glenn and Elise! They were very timely in answering any questions we had and providing us with the documentation we needed for our second mortgage. We are first time home buyers and they made the process feel seamless. Thank you!"
9 years ago
Danielle R.
San Francisco, CA
"Buying a home is one of the most daunting endeavors a person can go through. While there is no way around that fact completely, Elise and Glen made the process as easy and straight forward as possible. Elise went above and beyond to work to get us approved for our loan, and I really felt like I had a team fighting to get us our dream home. But one of the..." Read more
9 years ago
Brian K.
Sebastopol, CA
"Elise is a pro. Great communications. Extremely smooth process. Creative. Very helpful information and referrals to local service providers. Highly recommended."
9 years ago
Sherry P.
Windsor, CA
"Elise and her son, Glenn, helped us refinance two properties. They are a high-touch team with top notch communication skills. I would use them again and I would recommend them to others."
9 years ago
Barry M.
Windsor, CA
"So I found Elise and Glenn from yelp and am so grateful for all the previous reviews which started our first time buying process. Our first meeting with Elise left us feeling so good!!! Not only was she someone we would love to work and hang out with...she gave us a ton of wisdom and advice as first time buyers with a limited budget. She referred Joe Henders..." Read more
9 years ago
Rowan O.
San Rafael, CA
"You both were absolutely amazing and so helpful! You made our last minute jump into this process so much easier and actually at times very fun and exciting! Glenn was so insightful with VA loans, and explained everything to us every step of the way. The process was so smooth; Glenn helped us stay ahead of the lenders, and we even closed early! We cannot than..." Read more
9 years ago
Rowan M.
San Rafael, CA
"You both were absolutely amazing and so helpful! You made our last minute jump into this process so much easier and actually at times very fun and exciting! Glenn was so insightful with VA loans, and explained everything to us every step of the way. The process was so smooth; Glenn helped us stay ahead of the lenders, and we even closed early! We cannot than..." Read more
9 years ago
Morgan J.
Santa Rosa, CA
"Nothing but the best to say about Elise. Very informative and willing to take the time to educate you to your desired level on mortgages. Was always accessible 24/7. Very efficient at pre-approving future buyers and uses interactive technology to provide a continuous stream of information. They value their business and treat you like an individual customer...." Read more
9 years ago
Morgan J.
Santa Rosa, CA
"Nothing but the best to say about Elise. Very informative and willing to take the time to educate you to your desired level on mortgages. Was always accessible 24/7. Very efficient at pre-approving future buyers and uses interactive technology to provide a continuous stream of information. They value their business and treat you like an individual customer...." Read more
9 years ago
Trinity G.
Windsor, CA
"Elise is so great. My fiance and I were working with Daphne Peterson and she recommended Elise to us. We had a meeting with her to go over our financial situation and she answered lots of questions we had about the best options for us. She helped us understand all the different loan types and was there for us for months whenever we needed help. In the end, w..." Read more
9 years ago
Trinity G.
Windsor, CA
"Elise is so great. My fiance and I were working with Daphne Peterson and she recommended Elise to us. We had a meeting with her to go over our financial situation and she answered lots of questions we had about the best options for us. She helped us understand all the different loan types and was there for us for months whenever we needed help. In the end, w..." Read more
9 years ago
Hank R.
Santa Rosa, CA
"I highly recommend Elise and her son. Elise has been helping us for over 10 years now and we will continue to use her for all of our mortgage needs. Thanks Elise."
9 years ago
Misty J.
Santa Rosa, CA
"I wish I could give Elise and Glenn more than 5 stars!!! In 2013, Elise and Glenn helped us finance our home. And they have just helped us refinance our home and save money!!!With their help, we were able to do that with knowing things were getting done right, and in a timely manner! They are extremely honest, hard working and dedicated!! I would absolutely..." Read more
9 years ago
Elaine M.
San Francisco, CA
"It was a pleasure to work with Elise and Glenn. They are so responsive, professional, and FUN!! They use technology that makes the process easier (docusign, on-line teaching articulates) and have brought the mortgage process into the 21st century. Thanks for being our advocate and our teachers. It was truly a pleasure to work with you! Come to think of it, I..." Read more
9 years ago
Danielle R.
Santa Rosa, CA
"My husband and I had a fantastic experience with the Groves Team. Elise and Glenn were very responsive, helped us understand every step, and treated us like family. I would / will recommend them to anyone in need of their "mortgage retriever" services. Thank you both for helping us get our dream home."
9 years ago
K G.
Forestville, CA
"My wife and bought our 1st home in early January 2015. Simply put: Elise and Glenn were awesome. It was clearly important to them that we understood all the details and they patiently answered all of our questions. They were very timely when responding to enquiries and quite frankly took excellent care of us. When the seller pulled some last minute shenanig..." Read more
9 years ago
Suzanne I.
Petaluma, CA
"Just refinanced w/ Glenn and Elise and they are as awesome as ever. I initially contacted them to get information about refinancing in the future, and because Glenn and Elise are so knowledgeable they let us know right away about all our current options. Glenn even stopped by our house to give his opinion/recommendation on getting an appraisal and moving for..." Read more
10 years ago
Callan V.
Windsor, CA
"Elise and Glenn are fantastic! They made our re financing a breeze. By walking us through each step and keeping us informed on all details. They are professional and personable and we feel like we made new friends. We will be recommending them to everyone we know!"
10 years ago
Becky V.
Windsor, CA
"We had a wonderful experience working with Glenn and Elise. They were both very professional and pleasant while working with us to refinance our home mortgage. Glenn was quick to respond to any questions I might have had along the way and did a great job explaining everything. I would be more than happy to recommend them."
10 years ago
Rachelle D.
Orange, CA
"Glenn and Elise have been working with us for about a year in helping us find, buy and refinance our first home. They have both been incredibly helpful and resourceful with helping us with every aspect of the VA loan process, one that can be tedious and never ending! They were always one step ahead of what would be needed and made us feel completely prepare..." Read more
10 years ago
Miss P.
Santa Rosa, CA
"don't bother with them if you dont have a whole lot of money!!! they say they will "help" you even with credit issues. sure were quick to take your money for a credit report, never heard from them again!!!!"
10 years ago
"Glenn and Elise made our choice to refinance our home a simple and seamless process! They were professional, reliable, extremely knowledgable and looked out for our best interest as borrowers. Also, when working with this dynamic duo, they treat you like extended members of their family. We would recommend them to anyone looking to refinance. :)"
9 years ago