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Guardian Hawk Security Reviews & Testimonials

4.8 (73)

Reviews: 73


5
88%
4
8%
3
0%
2
0%
1
4%

96% of customers would recommend Guardian Hawk Security

k gins

k gins star-alt star-alt star-alt star-alt star-alt

"This company has changed. The Michigan co. Is still great! Florida is bad.. ...no return calls , bad service & may cancel. What happened to this Stellar Company?"

7 years ago

Google review

Amanda Naus

Amanda Naus star-alt star-alt star-alt star-alt star-alt

"I have had Guardian Hawk Security for a couple of years now. I have always received exemplary service from everyone at the company especially Carlo who always goes out of his way to make sure everything is exactly as needed. Guardian Hawk was also able to have a system installed in my Mother in Laws house almost immediately which gave my husband & I peace of..." Read more

7 years ago

Katrina Burgos

Katrina Burgos star-alt star-alt star-alt star-alt star-alt

"William is the most amazing employee! Gaurdian handles the whole company i work for and they are a remarkable team!"

7 years ago

Google review

Paul Schneir

Paul Schneir star-alt star-alt star-alt star-alt star-alt

"Generally pleased with their customer service and the performance of the alarm system. They have a nice mobile app that frankly is much, much better than the ADT app we also have. Recommend."

7 years ago

Google review

Roberta F.

Roberta F. star-alt star-alt star-alt star-alt star-alt

Kissimmee, FL

"With customer service not being a priority anymore - I must say Guardian keeps the old fashion  saying "the customer is always right" motto - They are wonderful - from the customer service agents to the technicians - they are by far the most customer service based company we have delt with in a long time! Thank you!!!!"

7 years ago

Luke Mathisen

Luke Mathisen star-alt star-alt star-alt star-alt star-alt

"UPDATE: after voicing my displeasure previously, I was contacted promptly by Carlo at Guardian Hawk. He asked me to voice all my concerns and acted upon them and made things right. I had never had an issue before that incident, and I would highly recommend this company. Just beware there is a 5 year contract agreement, but it is clearly stated in the contrac..." Read more

7 years ago

Google review

Luke R. Mathisen

Luke R. Mathisen star-alt star-alt star-alt star-alt star-alt

"UPDATE: after voicing my displeasure previously, I was contacted promptly by Carlo at Guardian Hawk. He asked me to voice all my concerns and acted upon them and made things right. I had never had an issue before that incident, and I would highly recommend this company. Just beware there is a 5 year contract agreement, but it is clearly stated in the contrac..." Read more

7 years ago

Michael Payne

Michael Payne star-alt star-alt star-alt star-alt star-alt

"Top of the line security products, awesome customer service, and an overall great company!"

7 years ago

Google review

Chelle M Stuart

Chelle M Stuart star-alt star-alt star-alt star-alt star-alt

"Guardian Hawk is AWESOME! A few weeks ago I accidentally set my alarm off and when I called William not only assisted me, but he also gave me advice on what to do if I was in danger and had to disarm when there is an intruder in my home. I really appreciated him taking the time and giving me good useful advice with the keypad."

7 years ago

Becca J.

Becca J. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This company has done our security system for 30 yrs. Their service then is as good as now.. Amazing ability by their technicians to create or add to an existing security system ! They work within a budget that the customer  can afford and will even make suggestions to keep cost down but security up ! My parents worked with Jeff the technician 25 yrs ag..." Read more

7 years ago

Cora R.

Cora R. star-alt star-alt star-alt star-alt star-alt

Wellington, FL

"Guardian Hawk Is the best security company I've ever dealt with. Your place is their place."

7 years ago

Elizabeth H.

Elizabeth H. star-alt star-alt star-alt star-alt star-alt

Palm Beach Gardens, FL

"Great service! The service rep I dealt with was awesome & very knowledgeable. When I spoke with their technicians, they got to me right away and were very helpful. I previously had dealt with the one of the big name security companies and was so frustrated trying to talk to a computer system, and then they were even more unhelpful when I finally got to s..." Read more

7 years ago

Ginnie Crowell

Ginnie Crowell star-alt star-alt star-alt star-alt star-alt

"I had a rough start with this company, but a nice guy Carlo reached out to me and made things right. He has went above and beyond, and I would recommend this company to anyone just because of Carlo, and his outstanding customer service. He is a true asset there!"

7 years ago

Harpo P

Harpo P star-alt star-alt star-alt star-alt star-alt

"Awesome Company - Operation Manager goes above and beyond to satisfy your situation "

7 years ago

Google review

Paul Madsen

Paul Madsen star-alt star-alt star-alt star-alt star-alt

"They really go the extra mile. I know because after I experienced a problem with my insurance with a weather damage claim on my system, Guardian Hawk worked with me and my insurance to get the claim I needed. They really care for their customers!"

7 years ago

Google review

David Falk

David Falk star-alt star-alt star-alt star-alt star-alt

"They went above and beyond for me. I highly recommend!"

7 years ago

Marilyn Stoltz

Marilyn Stoltz star-alt star-alt star-alt star-alt star-alt

"John and Joel are awesome! Very professional and knowledgeable.We wouldn't use anyone but them!"

7 years ago

Google review

Deborah Johnson

Deborah Johnson star-alt star-alt star-alt star-alt star-alt

"Guardian Hawk is the most reliable and accomodating security company I've had the pleasure to interface with. Mr. Carlo, supervisor, takes into consideration life changing events where real people are concerned. It has been a pleasure knowing my home was protected and Guardian was there whenever I called."

7 years ago

Melissa Falk

Melissa Falk star-alt star-alt star-alt star-alt star-alt

"We have been customers of Guardian Hawk for many years and extremely satisfied. This family owned business has always provided the best customer service. Any issue I have ever had with my alarm or smoke detectors, a technician is at my home the same day. Only the highest recommendation for This company!!"

8 years ago

Google review

Mark Morganroth

Mark Morganroth star-alt star-alt star-alt star-alt star-alt

"Guardian Hawk installed the complete security system in my Westin, Florida Condo. They set up an appointment and arrived on time. The installers did a very professional job and everything worked perfect. They helped me set up the app on my cell phone. 100% happy with the service."

8 years ago

Google review

Skyler Gribbon

Skyler Gribbon star-alt star-alt star-alt star-alt star-alt

"Best company ever. I highly recommend. Best customer service . Friendliest technicians."

8 years ago

Google review

Sis MARY

Sis MARY star-alt star-alt star-alt star-alt star-alt

"This company has the best alarm system, the best service and the best technicians (they have hired the best technicians), and their technicans are trained on the latest alarm systems. The technicians gives a very hands on information that I could follow on the phone during an emergency. If needed, a person would come to my site for follow up call. However, t..." Read more

8 years ago

Google review

Katie Reynolds

Katie Reynolds star-alt star-alt star-alt star-alt star-alt

"AMAZING STAFF.. I had an issue with my alarm system and they were able to fix it right from their office. I would definitely recommend them to all my friends and family. If you are in the search of an alarm, give them a call!"

8 years ago

Google review