H & R Carpet Reviews & Testimonials

4.7 (46)

Reviews: 46


5
87%
4
4%
3
0%
2
4%
1
4%

91% of customers would recommend H & R Carpet

Debbie Davidson

Debbie Davidson star-alt star-alt star-alt star-alt star-alt

"We love this company. Each and every person we spoke to were kind and helpful. The installer was professional and Marcos and Jeff were great. Love my new flooring!"

2 months ago

Google review

Mary Short

Mary Short star-alt star-alt star-alt star-alt star-alt

"I hope I can spare someone else from the disappointment, frustration, and regret that I am feeling about hiring H & R Flooring in West, TX to put in my new floor and kitchen backsplash. Things started off great: they had many recommendations from people I knew in my community and the online reviews were terrific. Our visit to the showroom was encouraging and..." Read more

4 months ago

Mike Myers

Mike Myers star-alt star-alt star-alt star-alt star-alt

"Marcos had sold me flooring 3 years ago and now I needed to put same flooring in another room to match. Marcos was able to come through for us so we could keep everything matching. Thanks H&R and Marcos for always going the extra mile for your customers!"

6 months ago

Kevin Short

Kevin Short star-alt star-alt star-alt star-alt star-alt

"Stay away from this store! Terrible service after they got our money. Owner is non-responsive. They installed new flooring and kitchen backsplash and did a terrible job. The backsplash tiles are uneven; the "lippage" is way beyond acceptable limits. Some tiles are broken or poorly cut. There are spots where they did not install any grout. They did not cover..." Read more

a year ago

Google review

Jeff Eggrr

Jeff Eggrr star-alt star-alt star-alt star-alt star-alt

"Johanna was a great a help during our remodel"

2 years ago

Clint Kerns

Clint Kerns star-alt star-alt star-alt star-alt star-alt

"Great ppl and great svc"

2 years ago

David Walker

David Walker star-alt star-alt star-alt star-alt star-alt

"Had our new wood floor for a year and a half and we totally regret it. Long story short We bought floor and install They installed Floor started falling apart We complained They looked We waited Floor has steadily gotten worse Still haven't heard back Last name Lillard or gaidusek. I think there had to be a recall on this floor. There is no way anyone would..." Read more

2 years ago

Rebecca Kinsey

Rebecca Kinsey star-alt star-alt star-alt star-alt star-alt

"My husband and I are very pleased with the service and carpet installation provided by H&R Carpet. We highly recommend this company and will use them for our flooring needs in the future. Many thanks to Johanna for her professionalism and excellent assistance with a seamless transaction."

2 years ago

Keith Bitz

Keith Bitz star-alt star-alt star-alt star-alt star-alt

"We are very satisfied with H & R carpet. There is nothing like a family owned business. This place is the hidden dream of flooring. When arrived we were greeted right away and was shown several types of flooring. We went with a light color memory foam. The floor looks wonderful in our barn. Thank you"

2 years ago

Walter Qualls

Walter Qualls star-alt star-alt star-alt star-alt star-alt

"Amazing selections and we'll equipped show room."

2 years ago

Darrell Tate

Darrell Tate star-alt star-alt star-alt star-alt star-alt

"Friendly folks, fair prices!"

2 years ago

John Monroe

John Monroe star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. We were able to discuss our situation during an informative cite visit. This helped us prepare adequately and prevented confusion on installation day. The predominantly white floor looks great with the white walls. The new floor makes the room look much larger than before when part of the room was carpeted. Great job..." Read more

3 years ago

Kevin and Kera Zuehlke

Kevin and Kera Zuehlke star-alt star-alt star-alt star-alt star-alt

"Great service. Very helpful and friendly in the showroom. Timely order and delivery of materials. Very pleased with installation."

3 years ago

Terry

Terry star-alt star-alt star-alt star-alt star-alt

"Sales folks were very helpful in selecting options. After agreeing, they ordered the items and fully installed in one day. Installers had language barrier, but were extremely polite and thorough. Will absolutely go with them again for future projects."

3 years ago

Rickey Galloway

Rickey Galloway star-alt star-alt star-alt star-alt star-alt

"Kind people with good selection convenient for us to shop."

3 years ago

Mike Myers

Mike Myers star-alt star-alt star-alt star-alt star-alt

"Marcos was great to work with. From the measuring to the install the process was a breeze. The installers were top notch professionals and did a fabulous job. Thank you Marcos and your whole team!"

4 years ago

James

James star-alt star-alt star-alt star-alt star-alt

"Closed dor repair"

5 years ago

Jairo Mu�oz

Jairo Mu�oz star-alt star-alt star-alt star-alt star-alt

"Buen servicio"

5 years ago

Jairo Muñoz

Jairo Muñoz star-alt star-alt star-alt star-alt star-alt

"Buen servicio"

5 years ago

Google review

Barbara Kolar

Barbara Kolar star-alt star-alt star-alt star-alt star-alt

"Such a good group to work with from the store staff to the installers -- Friendly, professional & very helpful from my selection process thru installation. Definitely glad I chose H & R Carpet...."

5 years ago

Antulio Escobedo

Antulio Escobedo star-alt star-alt star-alt star-alt star-alt

"No se"

5 years ago

Johnny Crabtree

Johnny Crabtree star-alt star-alt star-alt star-alt star-alt

"Salesman ship is great and the installers are the best I have ever dealt with and we love the product is beautiful."

5 years ago

yellowdoggranny \

yellowdoggranny \ star-alt star-alt star-alt star-alt star-alt

"Great place."

5 years ago

Joyce day

Joyce day star-alt star-alt star-alt star-alt star-alt

"They did a great job ..for cheap"

5 years ago

Yoda Cow

Yoda Cow star-alt star-alt star-alt star-alt star-alt

"Great communication and fantastic installation of carpet in a very challenging area of our upstairs area that included a hatch door. From first visiting the store to the final walk-through and everything in between, I was very impressed with H&R Carpet. ."

5 years ago