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160 reviews
5/5 average rating
David Krebs
Teresa Si Yuan Li
"I bought an oxygen concentrator from Rosti at Help Medical for my grandma and he was very helpful in terms of product knowledge and flexibility in getting the product to me FAST. Highly recommended!"
5 years ago
Google review
JD
"Used Care Credit for my oxygen purchase with Jeannette and she was amazing! Answered all my questions and even did my credit application for me over the phone because I was driving when talking to her and couldn’t do it my self. HIGHLY recommend this company based on her dedication and care alone. Then I spoke to another rep named Laneya who helped me overni..." Read more
5 years ago
Google review
Anne Olive
"Help Medical has been a fantastic resource this past year Thanks to the assistance of Jeanette Stapleton. She is extremely knowledgeable and helpful. I needed information and advice on a portable oxygen concentrator. She helped us make a great decision. I would recommend Help Medical based on the great service I have consistently received from Jeanette."
5 years ago
Google review
The Trigger
"Needed new head gear for CPAP. Found these guys, and the price was so much cheaper than anyone else, I was super suspicious. Talked to Rosti, (hi Rosti!), talked to sales manager, and decided to order. Got it in three days!!! Perfect, original equipment, and I'll be buying from these guys from now on!"
5 years ago
Google review
William Loh
"I was looking for a cpap system for my mom but had no idea what anything was. I called in and had a very helpful employee (rosti) tell me all the different options I had and helped me personalize the items for my mom. Managed to purchase a machine, a mask, maintenance supplies and a few more things at a very good price. Thank you guys!"
6 years ago
Google review
anniemarialani
"Was in NYC and forgot the hose and mask for my machine. Spent the first night miserable and unable to get quality sleep. Yelped Help Medical Supplies and Rusty was fabulous. A walking advertisement for his business—knowledgeable, enthusiastic and efficient. Almost (willingly) sold me on an $800 machine!! Thanks Rusty! Saved my life in NYC."
6 years ago
Google review
Nicole Mojica
"Excellent Customer Service!! The knowledge of my options provided by the sales person was excellent. I have ordered a DreamWear Gel Nasal Pillow Mask for my husband and it serves perfect for him to accommodate multiple sleeping positions as it is made up of a tubelike frame which delivers direct airflow to the nasal cushion. My husband is very happy with t..." Read more
6 years ago
Google review
Bernadette Burgess
"My mother has recently bought a Portable oxygen concentrator and is really very pleased with the purchase as this product offers continuous flow and pulse-dose delivery and also reliably manages the therapy as well as all the lifestyle needs. The customer support techs were very patient in answering all the queries related to the purchase and were also very..." Read more
6 years ago
Google review
Brian Bell
"I have tried a couple of different masks, but the DreamWear Nasal CPAP Mask is the best among all those. I can barely feel it there, it is so un-intrusive and I love not having the tubing crawling all over my face during the night. It is very quiet and it leaks very little. My previous nose pillows use to leak like crazy when they leaked and left sore red ma..." Read more
6 years ago
Google review
Foam Head
"My CPAP broke, and after several days of trying to get a new one thru my doctor's office, I gave up and ordered one here. Rosti took my order and then went the extra mile and dropped it off for overnight delivery on his lunch break. I don't except that all the time, but there is a genuine desire to help, which I appreciate immensely."
6 years ago
Google review
Alejandra R. Jackson
"I have recently purchased my portable oxygen concentrator from this site and the prices which was quoted for the product was also very competitive. Customer service executives were great and were also very helpful in answering all my questions. Definitely will continue doing business with these folks!!!"
6 years ago
Google review
Daniel Skvirsky
"I'm new to CPAP machines so the sales rep did a great job at pointing me in the right direction and making sure I understood how the machine worked. After I placed the order we got disconnected, but the sales rep called back right away to make sure all my questions were answered. Overall it was a great experience and their prices are great. The machine arriv..." Read more
6 years ago
Google review
Gm P
"Very helpful folks. They disciss with you the important matters others wont regarding equipment, costs, product, etc. Higly recommend them."
6 years ago
Google review
Xiao Zhong
"Rusty was super helpful and my order, He was very knowledgeable on the products, I Thank you so much for the great service ."
6 years ago
Google review
Donna Stoneking
"What a wonderful experience! I'm a new CPAP user. My sales person was so helpful! Answered all my questions and received all my supplies sooner than promised. He even told me to call back if I had any more questions. The best customer service! Thank you, Rosti!!!"
6 years ago
Google review
Alex Partners Medical
"Received my machine on time. The customer service representative was very helpful and called me back to answer all of my questions. The respiratory therapist called me back at 11:30 at night to answer my questions as well. What an amazing company. I highly recommend them. They also had the best prices, what’s better than this amazing service and amazing pric..." Read more
6 years ago
Google review
Christopher Coy
"I've spent an entire week jumping through hoops for a local company, and STILL don't have a machine. After emailing my prescription to Jonathon, he was able to set me up in under 20 minutes! The customer service here is STELLAR folks! And their prices are the BEST around! They've earned another regular customer!"
6 years ago
Google review
Jens Aarnaes
"Jonathan and Jeanette were super helpful and my order(s) came through without any issues. THANK YOU for the great service!"
6 years ago
Google review
Spenta Kandawalla
"Truly 5 star service. So helpful. I called looking for a piece of medical equipment. Although they didn’t have the article I was looking for they took the trouble to look up the nearest place where I could get it ( a competitor) and gave me their phone number. Now that’s service!"
6 years ago
Google review
Scott Greer
"Jeanette at Help Medical Supplies provided amazing service! I forgot my medical supplies when visiting NYC. Even though they were closed on Saturday, Jeanette went out of her way to help me, talking with me several times to make sure that she provided what I needed, putting aside her other work she was planning to perform on her day off, selling me the su..." Read more
7 years ago
Google review
john faggerstrom
"i had a problem with my mother's portable oxygen concentrator. i found help medical supply online, and they were incredibly helpful. they didn't try to sell me something I didn't need, and the part works great"
7 years ago
Google review
Angellen Aguvayev
"Bought supplies for my Cpap machine. The staff was very helpful and friendly. Helped me to correctly pick out the correct items. Would recommend to others definitely."
7 years ago
Google review
Wendy La Rosa
"Very helpful. Called to make sure I was ordering the right equipment for myself. Asked questions and went above and beyond to explain the differences. I would recommend them - for the product and their service. Great follow up"
7 years ago
Google review
Kimberly Lant
"I bought my cpap machine and mask from Jonathan and he was extremely helpful and patient. He was very knowledgeable on the products. It's also a big plus they have some of the best prices available. I highly recommend this place."
7 years ago
Google review
"Having SoClean automated CPAP cleaner and sanitizer has completely improved my CPAP experience. As a mom of 2, my needs always come last, so cleaning my CPAP daily was rarely happening. But not anymore! I can simply remove the mask after sleeping, drop it in the SoClean machine and walk away. It is completely cleaned automatically. I am really very contented..." Read more
5 years ago