G2 
Capterra 
Endorsal 
Facebook Garrett L.
Brent O.
"Easy to use and is great for guests to have all on their phone. I only wish I can get them to open it more often. I love:The map feature.The ability to customize colors and branding.The ability to capture guest info."
a year ago
Harro D.
"Positive. The easy way of setting the system up and to update"
a year ago
David Z.
"The platform and the people are amazing. They're always growing and working to improve all that they do."
a year ago
Courtney S.
"Connects to other OTAs without issues unlike others."
a year ago
Campbell P.
"Great. Very easy to populate and set up. Our guests love its simplicity to use."
a year ago
Dawn G.
"Great product, wish we would have used it from the start. We love the ease of having a living, online digital guidebook that is accessible at any time for guests. We can also use the print option-which we do-to have laminated copies in our homes. I like being able to populate the Guidebook with recommendations of local things to do that link automatically t..." Read more
a year ago
Alyssa R.
"Allows to provide everything about your vacation rental from addresses to house manual and local recommendations."
a year ago
Doug D.
"- Very easy to set up, coming with a bunch of recommendations right out of the box.- FREE for just one property, so great for small investors just starting.- Allows me to generate a QR Code to post in the unit for a clean, professional look."
a year ago
Melissa S.
"This guidebook is a great way to show my guests everything they need to know about my property, as well as my recommendations for things to do nearby. I like the way they can see a map of all my recommendations in relation to where they're staying, and also that it looks good when printed as well."
a year ago
Sean G.
"I would say the inbox is good. It lets me keep all the conversations with guests in the forefront. The sales funnel is good. I would say probably give us an option to delay when a customer conversation gets moved to "archived." I dont know its 24 or 48 hr after check-out. If I havent given them the "please review us and direct book with us" message upon chec..." Read more
a year ago
Thomas R.
"It has been great. The renters love how easy it is to use. It is easy to setup. I can customize each book book to a specific property. Best part is I can make changes on the fly and the renters see the change in real time."
a year ago
Charles C.
"Great. The ease of putting a guidebook together."
a year ago
Mitchel S.
"Wish we would have found Hostfully 1st and avoided headaches and hassle with other PMS. This PMS is the easiest to get started. We have tried several others with frustration. The support team is amazing and prompt with answers. They follow up and make sure everything is resolved. The onboarding calls were excellent."
a year ago
Greg M.
"It's been very positive. We were able to get up and running really quickly. I really liked being able to setup guidebooks really easily. It allowed me to quickly put instructions in a guidebook for common things."
a year ago
Andrew S.
"Have had no complaints from guests with the guidebook. It is easy to put together and share with guests."
a year ago
Kevin M.
"Channel integration. The onboarding support with the three sessions was helpful."
a year ago
Erika F.
"Easy plug and play system with customization options!"
a year ago
Erin B.
"Hostfully Guidebooks allows me to present relevant information to my guests in a professional-looking, easy-to-use format."
a year ago
Cindy M.
"I like the free feature for one guidebook."
a year ago
Aly N.
"It works for my booked guests, I think I need to improve my guide box for guests to use it more often. Simple templates and easy to customize to target to the guests detailed recommendations and information"
a year ago
Meira J.
"I find that our guidebook, answers so many questions that our guests may have, thus they do not have to keep ringing up for information"
a year ago
Sarah S.
"During covid we did away with our old fashioned folders and moved to digital guidebooks. It's the best thing we ever did! Far more sleek and professional!"
a year ago
Steve A.
"Very good product. Easy to use and to navigate. Guidebook is organized well."
a year ago
Rick S.
"Very positive from the setup to reliability of the servers. I have not had any guest complaints where the manual wouldn't work on any type of device."
a year ago
"Overall experience has been positive. Some functions have not worked on the app but nice being able to reach out to support and getting answers quickly."
a year ago