About Intact Software
Intact is a family-run business that provides software to companies with warehouses and trade or retail sales counters, though we see ourselves as technology partners, rather than software providers. We’re very people-focused and believe every business is unique, so we’ve built our software to be as flexible and feature-rich as possible.
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Endorsal 
Capterra 
Google 
Tim Singleton Verified customer
Director of Business Alliances
Gavin Brett, Operations Manager
Brett Supplies
"I’ve never seen the warehouse as clean. The speed of picking has improved. People are doing different things now because they have the time. People can now work on the business. We see the information instantly and know exactly what we need to do."
9 months ago
Marcin Kantor, Business Process Improvement Director
Home Store & More
"Provides our head office team with a solution that can easily scale to support the growth we envisage. Access to real-time data via one central repository of data has given us much better control of our business."
9 months ago
Michael Rooney, IT Manager
Murdock Group
"We are glad we made the move to Intact Xline. Not one member of staff has had a bad word to say about it. We rolled it out across our entire network in one go and are delighted with the range of additional benefits it has brought to the business, which we hadn’t anticipated."
9 months ago
Michelle Vincent, Buyer
MCD Engineering
"Having Intact Xline is like having another member of staff."
9 months ago
Joe Tipper, Director
Tippers
"Undoubtedly the perfect fit for our business & we’re genuinely excited to be working with a group of motivated individuals who share our goal of continually improving & enhancing what we do."
9 months ago
Gordon Rothwell, Managing Director
James Hargreaves Plumbing Depot
"A very comprehensive system with a huge amount of compelling industry-specific features as standard, but what stood out for me was the flexibility of the system and how it could accommodate distinct or challenging business processes."
9 months ago
Gavin Brett, Operations Manager
Brett Supplies
"We see the information we need instantly rather than having to run reports and it has brought a lot of time savers across the business."
9 months ago
Matthew Hall, Sales & Development Manager
East Coast Fittings
"It has future-proofed us as a business and has allowed us to move forward. The scalability is incredible."
9 months ago
Michael Rooney
Murdock Builders Providers
"There are so many little golden nuggets that we are discovering since implementing Intact Xline. The ability to have split screens means our team can have sales orders open in one screen and purchase orders in another, viewing live data all the time. These small features are making the team more productive and efficient."
9 months ago
Lourde Bryan
Toss Bryan, Topline Group
"We know future innovations will be relevant. This market is evolving all the time and we know we won’t get left behind."
9 months ago
Sam Herd
Specialist Tiling Supplies (STS)
"Our initial, close work with our consultant really helped us to understand our business needs better. With them on-site, we could give feedback as they built the system, making it more suited to our requirements. We also involved all our staff in testing which ensured a smooth transition and led to minimal changes afterwards. Overall, it was a great experien..." Read more
9 months ago
Michael Dowling
Strahan Timber & Builders Providers
"Dealing efficiently in hardwood is a key element for us. Before Intact, I wouldn’t have been able to tell if we had 12ft of mahogany in stock, all I could tell you is that we had mahogany. Now I can tell you what lengths we have it in and what widths etc. across both premises."
9 months ago
Freddie Coburn
Newline Cleaning & Hygiene Supplies
"Love that there is so much scope to develop it further. The flexibility it gives us to tailor it to our company’s needs and evolve as our business evolves gives us great confidence that we can continuously improve how we do things to make life even easier for our employees and improve service levels for our customers."
9 months ago
Georgina Graves
"Our account manager for X-Line at Intact UK provides outstanding service, making a noticeable difference in our experience. While the overall service from Intact can be inconsistent, her proactive and smooth handling of issues stands out. Her absence highlights just how valuable her support truly is. Thank you!"
10 months ago
Google review
Charlie Stuart, Operations Manager
Coomers Timber & Building Supplies
"It became obvious that our previous provider hadnt developed their product as far as Intact and had a long way to go to catch up. We needed a partner who truly understood the UK merchant model, and we found that right from the start, it was a one-horse race."
25 days ago
Michelle Lowe, Director of Business Systems
Christmas Lumber
"Our move to GenetiQ is setting us up to be years ahead of competitors still using legacy systems. When we show the team what’s coming, the reaction is always the same: ‘You’ve got to be kidding - this is possible?’ It’s going to be a game changer. The evolution to GenetiQ positions us years ahead of competitors still operating with legacy systems."
a month ago
Michelle Lowe, Director of Business Systems
Christmas Lumber
"Selecting GenetiQ was about preparing for the next stage of our growth. Its the foundation for the future we want to build."
3 months ago
Oliver Sherborne, Director
Sydenhams
"We are in the early stages of transitioning to GenetiQ. Based on initial observations, we anticipate that the new software will have a significant impact at Sydenhams."
3 months ago
Michelle Lowe, Business Director
Christmas Lumber
"Selecting GenetiQ was about preparing for the next stage of our growth. It’s the foundation for the future we want to build."
3 months ago
Louis Jenkins, Management Accountant
South Coast Building Supplies
"Every transaction has a matching financial entry. It’s given us the control and visibility we needed to make better decisions."
4 months ago
Freddie Coburn
Newline Cleaning & Hygiene Supplies
"We wanted to reduce manual work - now most of our processes run automatically."
4 months ago
Gavin Brett
Brett Supplies
"You can set rules, build your own alerts, and change the screen to fit each team. It just works better."
4 months ago
Kevin O’Reilly, Supply Chain Manager, Daly Industrial
"The biggest improvement is the location tracking in our warehouse. Our pick lists now have locations so even the staff who don't usually work in the warehouse can easily come in and go picking now. That’s been a huge practical leap forward."
4 months ago
Steve England, Healthxchange Pharmacy
"We operate multi-company, multi-branch sites, multi-jurisdiction and multi-currency — and the system handles it all. Adding new warehouses or trading in new regions doesn’t phase us."
4 months ago
"For me, being at GenetiQ has been a really energizing experience. It’s an exciting company that’s growing quickly, and the products we’re building are genuinely innovative. What makes it even better is the team — bright, supportive people who bring fresh ideas and a real sense of collaboration."
3 months ago