Kelly's Flooring Reviews & Testimonials

4.9 (232)

Reviews: 232


5
95%
4
2%
3
0%
2
1%
1
2%

97% of customers would recommend Kelly's Flooring

  Showing 1 star reviews only  

patrick mcneil

patrick mcneil star-alt star-alt star-alt star-alt star-alt

"Terrible customer service!! They say whatever they had to say to get the sale, and then leave the customer hanging."

2 years ago

Kim Reiss

Kim Reiss star-alt star-alt star-alt star-alt star-alt

"Was my installer vaccinated? Nope. Would he wear a mask indoors? Nope. Was my house torn up for a month because they made me reschedule? Yep."

3 years ago

tom rice

tom rice star-alt star-alt star-alt star-alt star-alt

"Avoid at all cost. Two upfront costs BEFORE they will even estimate carpet replacement. 1. they request customer to go to their store to pick out carpet FIRST? It gets worse. 2. They want money over the phone to show up to prepare estimate?? And then they are so small of company they cannot do the work until Jan 2021!! In today's COVID environment this sm..." Read more

4 years ago

Lindsey LaPlant

Lindsey LaPlant star-alt star-alt star-alt star-alt star-alt

"DO NOT do business with Kelly Flooring, unless you want the job � of the way done. We had them install vinyl plank flooring in 600 square feet in the main rooms of our house. They did not finish our vinyl flooring the day that they came to our home. They told us that they would call us to setup a time to come back and finish our floor, within the next week...." Read more

5 years ago