MotorEasy icon

MotorEasy Reviews & Testimonials

4.9 (1,540)

Reviews: 1,540


5
89%
4
10%
3
1%
2
0%
1
0%

99% of customers would recommend MotorEasy

MotorEasy logo

About MotorEasy


Concierge-like car services including car repairs, mot testing & manufacturer servicing. Further protection against car problems with breakdown recovery, car warranty and GAP insurance available.

The smart way to run your car.

  Showing 3 star reviews only  

Kevin Fosh

Kevin Fosh star-alt star-alt star-alt star-alt star-alt

"Not as impressed as I would have hoped for. Want to charge you £75 pounds for one of their network the garage to investigate fault before they tell you if what's wrong is covered! Problem with that is if they don't cover it you are. Already £75 down . You can go to independent for free investigation but then you have all the normal you pay and claim it back..." Read more

2 years ago

Google review

Aaron Parmar

Aaron Parmar star-alt star-alt star-alt star-alt star-alt

"Issue now resolved"

2 years ago

Google review

VINCE otoole

VINCE otoole star-alt star-alt star-alt star-alt star-alt

"have had there warranty for two years and never used but just renewed for 18 months for price of twelve seemed good value for peace of mind hopefully I wont be wrong will only know when I use it that's why 3 stars at the moment."

2 years ago

Google review

Andrew R Turtle

Andrew R Turtle star-alt star-alt star-alt star-alt star-alt

"They talk a very impressive game when selling the warranties. I have just had an 'offer' of a £10 to leave a review (before the policynhas started) so my rating is 'neutral' until such time as I need to claim. The proof of the pudding is in the eating and all that......"

2 years ago

Google review

Gary Stevens

Gary Stevens star-alt star-alt star-alt star-alt star-alt

"After taking out Gap insurance I initially got a few emails trying to get me to purchase other services like Alloy wheel and minor damage insurance, when I ignored these I stated getting phone calls. It took four attempts with different call centre operators to get me off there list."

3 years ago

Google review

Lee Christie

Lee Christie star-alt star-alt star-alt star-alt star-alt

"Car repaired gad to chase up dealer for updates.carfully repaired following g diagnostics tho communication could have been better."

3 years ago

Google review

kelvin luscombe

kelvin luscombe star-alt star-alt star-alt star-alt star-alt

"Just joined, June 2021 , looks a good deal time will tell. This was taken out on my C250 Mercedes 60100 miles . 2016, used the B full plan My customer sales guy was Jag. Just 3 stars as have not made any claims as yet. Most Mercedes Main dealers hourly rate is over £150 labour cost hourly, Jag agreed after talking to his manager to up this to £200 hourl..." Read more

3 years ago

Google review

Adam Stewart

Adam Stewart star-alt star-alt star-alt star-alt star-alt

"When I first bought my car from the dealer 2 of the DRC shockers went and started leaking/nocking. It came with 3 months RAC warrenty which covered the repairs of in full straight away. Took out a £1100 Motoreasy warranty because it’s a top end car and 9 months later another went. These are original parts from new on a 7 year old car. Motoreasy refused to co..." Read more

3 years ago

Google review

Arundev Puthenpurayil

Arundev Puthenpurayil star-alt star-alt star-alt star-alt star-alt

"MOT - Reg SA16RWP - Swindon Halfords - March 9, 2021 Booked for MOT with the motor-easy company and their partner updated wrong value for mileage. Actual was 42K but the garage marked it as 115K. Still running behind that for the fixes... i dont know how they will rectify that in DVSA website. Very much disappointed with the unprofessional service. Update..." Read more

3 years ago

Google review

James Chandler

James Chandler star-alt star-alt star-alt star-alt star-alt

"As they are changing things around it is a bit hard to try to find things, be good when it is finished as u will have a sainsbury in they"

3 years ago

Google review

Paul L

Paul L star-alt star-alt star-alt star-alt star-alt

"Cheaper than main dealer for cosmetic repair insurance but then you get what you pay for, I have submitted a claim but now I am just being ignored, no response, nothing just left in limbo, wish I had paid the extra and gone with my main dealer when I purchased the car. Now I have a dent, no repair and nothing to show for my premium that is now paid in full...." Read more

4 years ago

Google review

aaron landricombe

aaron landricombe star-alt star-alt star-alt star-alt star-alt

"Be good if they could tell you a time of your booking and not just a date."

4 years ago

Google review

darren hutton

darren hutton star-alt star-alt star-alt star-alt star-alt

"Thanks to Matthew you for being so understanding and resolving the issue I had."

5 years ago

Google review

KEN Orme

KEN Orme star-alt star-alt star-alt star-alt star-alt

"Rang today 26.02.19, regarding non receipt of my policy from 6-7 days ago when I had been assured it would be posted to me. Spoke to a very very unhelpful person called Satti who couldn't be bothered to help me out other than to say the person (Tom) who dealt with your sale is in later I will email him to deal with as perhaps he is in the process of doing i..." Read more

5 years ago

Google review

Harrison Kirby

Harrison Kirby star-alt star-alt star-alt star-alt star-alt

"Review modified whilst complaint is being processed"

5 years ago

Google review

David Hughes

David Hughes star-alt star-alt star-alt star-alt star-alt

"While I can’t fault the warranty offered or the additional services bought such as car servicing, I urge potential buyers to be very wary of the cancellation terms. I cancelled my warranty having just entered the seventh month because I had bought a new vehicle which came with a manufacturers warranty. The terms of cancellation were made available to me afte..." Read more

5 years ago

Google review

P L

P L star-alt star-alt star-alt star-alt star-alt

"After a discussion with a very nice lady in customer services, I have now revised my review to 3 stars. Motoreasy will be monitored very closely to see how we move forward, fingers crossed a repeat of what occurred will not happen again. Thank you for resolving this issue I had."

5 years ago

Google review