140 reviews
5/5 average rating
Sandy Bannister
Kathryn Brooks
"Kirstie helped me find a lovely family to work with. From start to finish Kirstie kept me updated with the process. As a first time Nanny she answered all my questions regarding the role promptly and professionally. We had long chats about many things. Kirstie was always there to help. Now I am ready for the next chapter of my working life with a lovely fami..." Read more
a year ago
Google review
Tessa Jones
"Kirstie was an absolute dream, so professional and easy to work with. I had been a bit apprehensive about trying to find a nanny, Kirstie went above and beyond to guide us through the process and found as a lovely nanny, I could not recommend Kirstie highly enough!"
a year ago
Google review
Mia C
"A really helpful, kind, and empowering agency."
a year ago
Google review
Vicky Lewis
"I'm a nanny who's registered with Mums the Word. I've always found them very professional - they respond to any enquiries very quickly, and will go the extra mile to make sure everything is running smoothly for both parties."
a year ago
Google review
Sophia Stone
"Mum's The Word have been an excellent find, supporting me all the way along the journey of being a professional nanny. Laura, Sophie and Emma in particular from across the branches have gone out of their way to prepare me - from supporting me to get a great CV and profile together, to setting me up with 2 interviews, recommendations for nanny qualification..." Read more
a year ago
Google review
Sophia Stone
"Mum's The Word have been an excellent find, supporting me all the way along the journey of being a professional nanny. Laura, Sophie and Emma in particular from across the branches have gone out of their way to prepare me - from supporting me to get a great CV and profile together, to setting me up with 2 interviews, recommendations for nanny qualification..." Read more
a year ago
Google review
Caroline Campbell
"Really lovely agency, registration process was super easy, Kirstie is highly professional and has been really attentive at repling to messages and keeping up to date on the interview process, would highly recommend as a agency for both Nannieās and prospective families."
a year ago
Google review
Ashleigh Hutchings
"Kirstie is a fantastic childcare/Nanny agency. Shes keeps all us Nannieās up to date as soon as jobs come her way and has the best interest in what we are looking for. Although Kirstie does this part time, you would never believe her sheās professional and always prompt with her messages and answers all questions. High recommend using her. āŗļø Ashleigh"
a year ago
Google review
Joy Randolph
"Emma is amazing! She was very responsive when I began searching for a nanny and was extremely productive. Everyday she sent me a CV to review and the candidates she had were awesome! Needed to make a very difficult decision. One of the hardest working recruiters Iāve met for families. The next time Iām searching for help, sheāll be the first person I reach o..." Read more
a year ago
Google review
Georgie Behan
"Laura was such a great help in helping me find and secure a Nannying position. She was always very fast and professional at communicating and was always there if I had any questions. Would highly recommend the agency!"
a year ago
Google review
Helen Mellin
"Sophie was excellent in helping me get my DBS processed as quickly as possible. I really appreciated the time and dedication she gave. Thank you Sophie!"
a year ago
Google review
milly
"Laura found us a great nanny to help look after our 2 month old baby whilst we had a family party. She was great and enabled us to really enjoy the party and she also managed to get our baby to take a bottle which we had been struggling with - so great result all round - thank you!"
a year ago
Google review
Linda Freeman
"I can highly recommend Laura at mums the word gloucestershire. Laura has helped me find more than one position. She is aways very thorough in every aspect of communication and is always at the end of a telephone if you have any questions. I have recommend her to more than one person in their search for positions."
a year ago
Google review
wendy
"Laura has been professional, efficient, friendly. She is helpful and knowledgeable and makes me feel she is invested in me individually. Great service"
a year ago
Google review
Zoe Amiss
"Sophie was great help and make sure I was always updated with possible jobs. She was very friendly and always happy to help :)"
a year ago
Google review
Sarah Blackstock
"Great agency. Reliable and efficient. Provide all CRB checked and paediatric life support trained babysitters and Nannieās. Laura was able to find a number of people at short notice. She provided CVs and offered for us to have calls with people before so we were comfortable with our choice. I highly recommend Lea who was wonderful with our 2 girls and baby...." Read more
a year ago
Google review
LA Gray
"I highly recommend your services , Emma was so efficient and very professional. I apply for a position through the agency & all ran very smoothly & was offered the position . Thank you dry much to Emma"
a year ago
Google review
Sue Long
"Very friendly and prompt with updates with getting back to me with responses from families . Kirstie provides a professional service would definitely recommend"
a year ago
Google review
Jani Jones
"I would defiantly recommend Kirstie at Mumās the Word. Kirstie is friendly, professional and quickly found me a wonderful nanny position- she also provides ongoing support. Just wish it was possible to give her more than 5 stars!"
a year ago
Google review
Ellie Oliver
"Sophie was very helpful with every step in getting my DBS check. She answered my emails quickly and provided guidance when I needed it !"
2 years ago
Google review
Katie Pyers
"I have used Kirstie to help me find a nanny for my 3 children recently. I had a few requirements that she thoroughly understood and matched me perfectly with our nanny who we couldn't be without!!!"
2 years ago
Google review
Patti Good
"Really efficient and helpful. Thank you"
2 years ago
Google review
Sivanadian Mani-Babu
"Sophie was very helpful in advertising and looking for a nanny for us. She was able to identify different candidates quickly. We decided to choose a nanny from alternative agency. However, Sophie was very friendly, professional and helpful."
2 years ago
Google review
Olivia Hughes
"Laura was so great at finding the perfect role for me, She helped me navigate changing careers to get into nannying and was very helpful with any questions I had. I Couldnāt thank her enough"
2 years ago
Google review
"Childminder looking for assistant. Mums the word have been amazing in supporting me advertising. Speaking on the phone and have been quick to reply about anything. I would highly reccomend mums tge word to others"
a year ago