Mum's the Word Reviews & Testimonials

5 (152)

Reviews: 152


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend Mum's the Word

Caroline Waldron

Caroline Waldron star-alt star-alt star-alt star-alt star-alt

"I have had the pleasure of knowing Emma for over two years now and she has proved to be a great support for me when I have needed some advice or during my job hunting times. My current position of two years and a new one that I start next year are both from Mums the Word. I find Emma to be honest, fair and very professional in all aspects of her work. I am s..." Read more

3 years ago

Google review

emma colabella

emma colabella star-alt star-alt star-alt star-alt star-alt

"If you looking to either find a job or advertise one, your first port of call for Gloucestershire should be Laura... Having rarely used an agenc in the past, Laura has now set a very high bar for any future expectations .. She has always been extremely professional and responsive, but at the same time friendly with great communication skills, every step of t..." Read more

4 years ago

Google review

Larry Ram

Larry Ram star-alt star-alt star-alt star-alt star-alt

"We’ve now engaged Emma on two occasions to find us a nanny. She is always very responsive and you can have a frank conversation about whether each candidate is right for you. Definitely recommended."

4 years ago

Google review

Laura Howard

Laura Howard star-alt star-alt star-alt star-alt star-alt

"I come across this agency from a friend and I wish I’d found it sooner. Liz you are honestly wonderful. Incredibly helpful and friendly. You deserve every recognition for the hard work you put in. Thank-you so much for finding me my new nanny position!"

4 years ago

Jennifer Carter

Jennifer Carter star-alt star-alt star-alt star-alt star-alt

"Great experience with Kristy. She is such a hard worker, I was really impressed. I was looking for help with my children with a couple of agencies and Kristy's hard work, and flexible and open communication, really won her the contract."

4 years ago

Google review

Teresa Breakspear

Teresa Breakspear star-alt star-alt star-alt star-alt star-alt

"Emma is a kind, considerate lady who has always listened to my requirements with regards to employment, and then tried to fulfill these requirements. At times when I have been unsure of what I am able to offer she has remained calm and patient. Just started a great job through Emma! Absolutely recommend."

4 years ago

Google review

Rachel Janine

Rachel Janine star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Kristy was really responsive, helpful, and helped solve our nanny vacancy within just a few short weeks. We had been searching for a while so I'm very grateful."

4 years ago

Google review

Rebecca Fennell

Rebecca Fennell star-alt star-alt star-alt star-alt star-alt

"I cannot recommend Kristy highly enough; not only is she a really lovely person but she is also super efficient and has helped me find placements with lovely families really quickly. Whether you are a nanny looking for work or someone looking for a nanny, Kristy is the girl for you!"

4 years ago

Google review

Julia Hosker

Julia Hosker star-alt star-alt star-alt star-alt star-alt

"Laura was really helpful when I was looking for a job in south wales. She kept in touch before during and after I got my job through her."

4 years ago

Google review

Martin Weidner

Martin Weidner star-alt star-alt star-alt star-alt star-alt

"Emma was extremely helpful, friendly and efficient in finding a nanny for us. She responded to all our emails immediately throughout the whole process, sent us some great CV's and helped us to set up virtual meetings, which then let to in-person meetings that we organized ourselves. We strongly recommend!"

17 days ago

Google review

Ally Fletcher

Ally Fletcher star-alt star-alt star-alt star-alt star-alt

"I would highly recommend Mum's the word nanny agency and most importantly Emma! Truly amazing,from start to finish. Support, advise, encouragement, confidence boosted,reassured, through the whole process. Truly fabulous."

a month ago

Google review

Jacqui

Jacqui star-alt star-alt star-alt star-alt star-alt

"Laura was very helpful in finding me a job. She always replied to all of my questions and requests. I would absolutely recommend Laura and will be returning in the future if I’m looking again. Thank you."

a month ago

Google review

Leanna Howell

Leanna Howell star-alt star-alt star-alt star-alt star-alt

"Laura is extremely lovely and super easy to talk to. She is great at communicating and finding roles to suit. I would absolutely recommend."

a month ago

Google review

Erica

Erica star-alt star-alt star-alt star-alt star-alt

"When I was relocating Laura found the right role for me and I had an offer in place within 2 weeks. Very professional with great communication. Matched me well with the right family for me."

5 months ago

Google review

Shannon

Shannon star-alt star-alt star-alt star-alt star-alt

"Laura is just excellent, she has placed me in lots of amazing positions with wonderful families. Laura is always there at the end of the phone. I have recommended her to many friends! Thanks Laura"

5 months ago

Google review

Donna Griffin

Donna Griffin star-alt star-alt star-alt star-alt star-alt

"It's always a pleasure speaking with Laura at Gloucestershire Mum's the Word when looking for the next lovely family to join. Laura is super friendly and really cares about finding the right fit for both the family and the nanny. Quick to reply to any questions and organise communications between both parties."

5 months ago

Google review

Eva F

Eva F star-alt star-alt star-alt star-alt star-alt

"I reached out to Emma as someone recommended Mums the Word to me. I was worried as sadly my role ended and before Xmas I thought won’t be able to find anything. I phoned Emma and she kindly reassured me that something will come up. Not long after she has sent me a role near my home a lovely family. After the interview they have offered me the job. :)So than..." Read more

5 months ago

Google review

Zara Anwar

Zara Anwar star-alt star-alt star-alt star-alt star-alt

"Laura at mums the word has been finding me job positions for years. She has been very considerate by helping me find positions to fit around my personal family life as well as fitting around the families I work for. I would highly recommend using Laura at mums the word, she not only assisted in finding me my job but also stayed with us every step of the way..." Read more

5 months ago

Google review

Anna Theresa Holmes-Rann

Anna Theresa Holmes-Rann star-alt star-alt star-alt star-alt star-alt

"I cannot recommend Mums the Word enough for childcare jobs. The application process is really straight forward and you get a nice one on one with Laura when you get started. There are always plenty of jobs to apply for and I've ended up in my dream job with the nicest family you can imagine. Thank you Mums the Word!"

5 months ago

Google review

Ben Bathurst

Ben Bathurst star-alt star-alt star-alt star-alt star-alt

"Great service - fast to respond, quick to understand our needs and very efficient at finding a solution that worked. Managed to send resumés and arranged calls within hours of initial request so we could pick the nanny of our choice. Wonderful nanny provided at very short notice who did a fantastic job with our 7.5M old son."

6 months ago

Google review

Hattie Nickelson

Hattie Nickelson star-alt star-alt star-alt star-alt star-alt

"Wonderful experience with this agency as someone looking for nannying work. Great communication, thorough vetting process, brilliant support in finding work and quickly found a job well suited to me!"

6 months ago

Google review

Ivi Cotton

Ivi Cotton star-alt star-alt star-alt star-alt star-alt

"I have been registered with several nanny agencies over last 22 years both in London and in last 3 years around Cotswolds. I have been very impressed with Mum's the World agency and I would highly recommend their services. Laura has been very efficient, proactive and super friendly. Always checking everything is running smoothly and very efficient in comm..." Read more

6 months ago

Google review

Barbara Blair

Barbara Blair star-alt star-alt star-alt star-alt star-alt

"I would highly recommend the service that Laura provides . I am completely impressed with her professionalism . She is a good communicator and a very caring person. She is very open and honest . Any queries I had were dealt with with tact and thoughtfulness . Laura kept in contact with me on a regular basis and was willing to communicate with the various fam..." Read more

7 months ago

Google review

Clara Hughes

Clara Hughes star-alt star-alt star-alt star-alt star-alt

"Laura has been great at finding last minute temp cover. I would recommend her."

7 months ago

Google review

Jan NIEZGODA

Jan NIEZGODA star-alt star-alt star-alt star-alt star-alt

"I would 100% recommend Emma and the service she provides. I was amazed at how quickly Emma arranged an interview and set up a meeting with a suitable family. Emma is such a lovely person - she is professional, makes you feel at ease and went above and beyond throughout the process."

7 months ago

Google review