Mum's the Word Reviews & Testimonials

5 (189)

Reviews: 189


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend Mum's the Word

Caroline Waldron

Caroline Waldron star-alt star-alt star-alt star-alt star-alt

"I have had the pleasure of knowing Emma for over two years now and she has proved to be a great support for me when I have needed some advice or during my job hunting times. My current position of two years and a new one that I start next year are both from Mums the Word. I find Emma to be honest, fair and very professional in all aspects of her work. I am s..." Read more

4 years ago

Google review

emma colabella

emma colabella star-alt star-alt star-alt star-alt star-alt

"If you looking to either find a job or advertise one, your first port of call for Gloucestershire should be Laura... Having rarely used an agenc in the past, Laura has now set a very high bar for any future expectations .. She has always been extremely professional and responsive, but at the same time friendly with great communication skills, every step of t..." Read more

5 years ago

Google review

Larry Ram

Larry Ram star-alt star-alt star-alt star-alt star-alt

"We’ve now engaged Emma on two occasions to find us a nanny. She is always very responsive and you can have a frank conversation about whether each candidate is right for you. Definitely recommended."

5 years ago

Google review

Laura Howard

Laura Howard star-alt star-alt star-alt star-alt star-alt

"I come across this agency from a friend and I wish I’d found it sooner. Liz you are honestly wonderful. Incredibly helpful and friendly. You deserve every recognition for the hard work you put in. Thank-you so much for finding me my new nanny position!"

5 years ago

Jennifer Carter

Jennifer Carter star-alt star-alt star-alt star-alt star-alt

"Great experience with Kristy. She is such a hard worker, I was really impressed. I was looking for help with my children with a couple of agencies and Kristy's hard work, and flexible and open communication, really won her the contract."

5 years ago

Google review

Teresa Breakspear

Teresa Breakspear star-alt star-alt star-alt star-alt star-alt

"Emma is a kind, considerate lady who has always listened to my requirements with regards to employment, and then tried to fulfill these requirements. At times when I have been unsure of what I am able to offer she has remained calm and patient. Just started a great job through Emma! Absolutely recommend."

5 years ago

Google review

Rachel Janine

Rachel Janine star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Kristy was really responsive, helpful, and helped solve our nanny vacancy within just a few short weeks. We had been searching for a while so I'm very grateful."

5 years ago

Google review

Rebecca Fennell

Rebecca Fennell star-alt star-alt star-alt star-alt star-alt

"I cannot recommend Kristy highly enough; not only is she a really lovely person but she is also super efficient and has helped me find placements with lovely families really quickly. Whether you are a nanny looking for work or someone looking for a nanny, Kristy is the girl for you!"

5 years ago

Google review

Julia Hosker

Julia Hosker star-alt star-alt star-alt star-alt star-alt

"Laura was really helpful when I was looking for a job in south wales. She kept in touch before during and after I got my job through her."

5 years ago

Google review

Janet Lindsay

Janet Lindsay star-alt star-alt star-alt star-alt star-alt

"from the first e-mail to, the interview, to the Ageancy interview the communication was far beyond the call of duty. Sophie was the consultant I was in contact with, and was very professional, even holding a interview on a Sunday afternoon so to get the job application in on time. I feel this a great Ageancy from a nanny point of view, Thank you and a pleas..." Read more

18 days ago

Google review

Anna WithanA

Anna WithanA star-alt star-alt star-alt star-alt star-alt

"Sophie at Mum’s the Word Berkshire is absolutely wonderful. Everything you’d want from a Nanny Agency. Knowledgable, kind, super professional, warm and a great communicator. Highly recommend."

2 months ago

Google review

Claire Cooper

Claire Cooper star-alt star-alt star-alt star-alt star-alt

"Kirstie very kindly helped with our search. Dealing with her was great- she is incredibly professional and it helps that she also nanny’s herself as well as places nanny’s with families. Even though our needs changed, I have kept Kirstie’s details and wouldn’t hesitate to use her again in the future."

3 months ago

Google review

Carly Mongiardi

Carly Mongiardi star-alt star-alt star-alt star-alt star-alt

"I used mums-the-word agency to help me find employment. Emma was amazing from the very start. Was will to go the extra mile to help me get what I needed to secure an interview. Nothing was to much trouble and she stay in great contact with me thoughout the process. I would definitely recommend this agency."

3 months ago

Google review

Charles Riley

Charles Riley star-alt star-alt star-alt star-alt star-alt

"We worked with Kirstie very recently to find a new part time nanny and found her extremely supportive, proactive and helpful in finding the right candidate. Would definitely recommend her services to others."

3 months ago

Google review

Sarah O'Brien

Sarah O'Brien star-alt star-alt star-alt star-alt star-alt

"A great Agency……Kirsty has been particularly helpful…..always going the extra mile for me. I’ve been nannying for nearly 20 years so I have had both good and bad experiences. Kirsty has really taken the time to listen to me and my personal experiences to ensure I find the type of role that would suit my needs, including giving me great advice on me taking t..." Read more

4 months ago

Google review

Sandy Bannister

Sandy Bannister star-alt star-alt star-alt star-alt star-alt

"Childminder looking for assistant. Mums the word have been amazing in supporting me advertising. Speaking on the phone and have been quick to reply about anything. I would highly reccomend mums tge word to others"

4 months ago

Google review

Kathryn Brooks

Kathryn Brooks star-alt star-alt star-alt star-alt star-alt

"Kirstie helped me find a lovely family to work with. From start to finish Kirstie kept me updated with the process. As a first time Nanny she answered all my questions regarding the role promptly and professionally. We had long chats about many things. Kirstie was always there to help. Now I am ready for the next chapter of my working life with a lovely fami..." Read more

4 months ago

Google review

Tessa Jones

Tessa Jones star-alt star-alt star-alt star-alt star-alt

"Kirstie was an absolute dream, so professional and easy to work with. I had been a bit apprehensive about trying to find a nanny, Kirstie went above and beyond to guide us through the process and found as a lovely nanny, I could not recommend Kirstie highly enough!"

4 months ago

Google review

Mia C

Mia C star-alt star-alt star-alt star-alt star-alt

"A really helpful, kind, and empowering agency."

6 months ago

Google review

Vicky Lewis

Vicky Lewis star-alt star-alt star-alt star-alt star-alt

"I'm a nanny who's registered with Mums the Word. I've always found them very professional - they respond to any enquiries very quickly, and will go the extra mile to make sure everything is running smoothly for both parties."

6 months ago

Google review

Sophia Stone

Sophia Stone star-alt star-alt star-alt star-alt star-alt

"Mum's The Word have been an excellent find, supporting me all the way along the journey of being a professional nanny. Laura, Sophie and Emma in particular from across the branches have gone out of their way to prepare me - from supporting me to get a great CV and profile together, to setting me up with 2 interviews, recommendations for nanny qualification..." Read more

6 months ago

Google review

Sophia Stone

Sophia Stone star-alt star-alt star-alt star-alt star-alt

"Mum's The Word have been an excellent find, supporting me all the way along the journey of being a professional nanny. Laura, Sophie and Emma in particular from across the branches have gone out of their way to prepare me - from supporting me to get a great CV and profile together, to setting me up with 2 interviews, recommendations for nanny qualification..." Read more

6 months ago

Google review

Caroline Campbell

Caroline Campbell star-alt star-alt star-alt star-alt star-alt

"Really lovely agency, registration process was super easy, Kirstie is highly professional and has been really attentive at repling to messages and keeping up to date on the interview process, would highly recommend as a agency for both Nannie’s and prospective families."

7 months ago

Google review

Ashleigh Hutchings

Ashleigh Hutchings star-alt star-alt star-alt star-alt star-alt

"Kirstie is a fantastic childcare/Nanny agency. Shes keeps all us Nannie’s up to date as soon as jobs come her way and has the best interest in what we are looking for. Although Kirstie does this part time, you would never believe her she’s professional and always prompt with her messages and answers all questions. High recommend using her. ☺️ Ashleigh"

8 months ago

Google review

Joy Randolph

Joy Randolph star-alt star-alt star-alt star-alt star-alt

"Emma is amazing! She was very responsive when I began searching for a nanny and was extremely productive. Everyday she sent me a CV to review and the candidates she had were awesome! Needed to make a very difficult decision. One of the hardest working recruiters I’ve met for families. The next time I’m searching for help, she’ll be the first person I reach o..." Read more

8 months ago

Google review